I have had carpet cleaning in the past and always very happy. This time we only did the master BR,…read moreOffice, and second floor 2 BRs and hall landing - I can say coordination on setting the recent 5-6-2026 appointment with the office definitely 5 stars. Service by the technician name "Ules" 10+ stars.... Ules was absolutely SUPER - communication, professionalism, thoroughness, politeness - all 10+ stars.

We found a coupon for 4 rooms to be cleaned for 135 so contacted Master Clean to clean 4 rooms…read more.. here is how that went: My appointment was to be between 10:00-12:00. Van rolled up to our door at 10:05. Star for promptness Brian came in. Was friendly, professional and surveyed the rooms he was going to clean. Explained what he was going to and where he was going to start. Another star for that. Helped move a few things. Cleaned the carpet, put up with our tiny dog. Was super nice to our spoiled dog... very much appreciated that. Another star. Came downstairs cleaned the family room, the room where the dogs run into full of mulch. Yes dyed dark brown. So imagine the paw stained carpet. IT CAME OUT! Star for sure Very happy! Price was reasonable and no hidden costs. Another star Carpet is still kind of wet. Think it should been a bit drier by now considering its 6pm but think thats cuz I haven't been running the heat high enough. So if i could Id deduct a half star So 4.5 stars? I rounded up to 5 since there isnt a half. I would hire them again And request Brian.

Very good experience, and Veteran discount! Pam in the…read moreoffice was very friendly and helpful!

First, I'm very happy with the actual vent cleaning service I received at my property, and office…read morestaff interaction was fine. I have a specific issue that I think any future customer should be aware of before agreeing to services. If you're going to use their services - and again, I was happy with the actual service - I strongly recommend you pay by cash or check. I had chosen to pay via credit card. Their credit card handling is ... not great. I expected the technician to use some kind of processor like a square reader, but the solution at the time was to call over to their office and read out my phone # and CVV to their office staff who would process the payment. That's not a great solution and borders on unacceptable in 2026. The office staff was not answering the phone at the time that my service was completed, so the technician told me that the office staff would reach out to me the next day, which from my perspective, no big deal. Ultimately I got in touch with the office staff and paid, via reading out my card # and cvv over the phone. Again, not great. A link to a payment website would do a lot to alleviate concerns. During this call I mentioned using an onsite reader or payment website as being far preferable to reading out a card # over the phone. Here's where things start to go very wrong. Later I spoke with the owner of the company who opened the phone call in an extremely aggressive manner, claiming that I had been mean to his staff and practically yelled at me because I was unwilling to pay by credit card. I was in fact at every point during this willing to pay by credit card. I do not want to get into a he said/they said re: whether or not I was mean to the office staff there. I definitely did unreservedly apologize on the phone to the owner for any negativity in my interaction with his staff. Whether or not I was actually mean is not important to the next point, and this is the important bit: The owner told me that "If I was so uncomfortable reading my card out over the phone, I could've written down my card # and given it to his guy". Now this, this is huuugely unacceptable. Anyone familiar with the standards around credit card number storage and transmission (PCI-DSS) should know that this is a big red flag. There are specific rules for storing credit card #s, and writing it down on an invoice and throwing it on the passenger seat while you drive to the next location is definitely NOT on the ok list. I really hope that the owner was just throwing out random ideas and that this doesn't reflect a common business practice. Certainly the technician did not offer this solution, as well he shouldn't given how problematic this is. I would also emphasize that practically by definition, this company doesn't just have your card # and cvv, they also have your full address (assuming you live at the location you got service at) and likely full legal name, so this is quite a bit worse than a company storing just your credit card #. Anyway, I myself will not be using their services again due to my extremely negative interaction with the owner. If you choose to use their service, please PLEASE use a check or cash, or at least verify that their card handling processes have improved since my date of service (March 2026).

Incredible service. Locally owned. Professional service with attention to detail. Super impressive…read moreand friendly. A wonderful job. Make those dryers more efficient and see how much stuff they can pull out of your vents. Stop fires! A must "to do" every year or so. We highly recommend James and the dryer vent stars. Thank you so much! 5-star. Fantastic!!

Great job! Very thorough cleaning. Easy to get scheduled and James was friendly and on time. Would…read moreuse again!

Khevin did an excellent job cleaning our air ducts and dryer vent! He was very professional and…read moreworked hard and fast to make our home so fresh and clean! Lowe's has one of the very best prices around for air duct cleaning and we couldn't be more pleased at the results! Highly recommend this company and Khevin!!

From the owner: Since 2013, Lowe's Air Duct Cleaning has been providing air duct and dryer vent cleaning throughout…read moreSan Jose, Santa Clara, Alviso, CA, and the surrounding areas. Our services improve air quality, remove safety hazards, and keep your ductwork and vents free of obstructions. Each of our professional techs follows the same process and protocols, such as providing camera results, always cleaning up after the job, and following the National Air Duct Cleaners Association (NADCA) standards. We provide flat-rate pricing packages, have a 100% money back guarantee policy, and never include hidden fees. Ensure that your home is the healthy environment you want it to be and contact us today.