Love using a local business. Metro is always very responsive. We have bought both a furnace and air conditioner from them and use them for twice a year maintenance. All technicians are very timely and polite. Highly recommended. read more

I don't know why you would ask me this question, because I wanted to know what the price would be for a new ac unit. You replaced my furnace last year and you were going to give me a quote for the ac unit. I don't think I would want to do any more business with you, since you seem to be very confused about what is going on. Thank you, Bob read more

Jim is wonderful. Service is prompt and excellent. I wold recommend their service contract.

Thank you, MetroComfort systems. My air conditioner stopped working on the hottest night. Metro was onsite before noon the next day. Gary set things to right super quickly. Showed me how my system had froze up and recharged the frion. My system is original to my house almost 20 years old. He didn't try to sell me a new AC unit, rather he fixed what was needed and told me it was still working well and so long as it was, it didn't need to be replaced. Great service reasonable cost! read more

Fantastic 5-star service from Jim and team! Great pricing with reliable and honest service. We've had a couple repair visits and felt comfortable buying our full heating and cooling units through Metro Comfort. Thank you team!! read more

The two technicians came on time and did a great job. They explained what they were doing and gave me good advise. They were professional and earned my trust. They did what was necessary, and didn't try to up-sell me on services or parts like I've encountered with plumbers recently. read more

Thank you Jim. You saved me $6k. The wife Called a another Hvac comp quoted her $6197 to replace my condenser and a bad coil I called metro jim came out next afternoon he cleaned the coil. Ac works perfect . charged me $184 wow if you live in powell dublin or any part of town call them.They are good honest people thank you Jim and rest of your crew Mike haghnazari read more

Metro Comfort Systems Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Powell, Ohio

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Jim was great! On time, professionally dressed and very nice. Quickly diagnosed issues and resolved. Didn't try to upset me a new unit like some other local company did. read more

Metro Comfort provided quick and friendly service. The tech who came out explained things very clearly and was very professional. I will definitely be using and recommending them in the future. read more

I've been using Metro for several years. When I moved in to my current home I was new to the Powell area and wasn't familiar with any local HVAC companies. I tried a couple of the bigger ones but wasn't happy with the sales tactics, prices or service. I got Metro's info from a friend in the area and haven't looked back since. The prices are fair and the service is excellent. Over the years I've had my AC and furnace replaced and maintained by them, their prices have been much cheaper than other quotes I've gotten. It's always Jim that comes out and does the service and he knows the service history since he has been the only one to service them. Recently my AC went out due to a power surge. I called Metro expecting to get voicemail and leave a message but someone answered right away. She told me they would have someone call me as soon as they were in the next morning and by 8:30ish the next morning Jim called me and he came out to repair the AC that morning. All around I've been extremely happy with Metro and highly recommend them. read more

I have been using Jim and Branson at Comfort Metro for all my HVAC needs for years now and have never been disappointed. They are quick to share their knowledge and keep you informed of what needs repaired and why. We just had our AC replaced by two gentlemen they subcontract and both were very professional. They were very friendly and careful to protect our property as the removed and installed the new unit. They also gave some tips on how to make our new unit last longer. read more

I called Saturday morning and my system was back up and running before noon! Jim had great communication throughout the repair and advised on other long term maintenance. I would highly recommend!! read more

12 years ago, in the middle of a heat wave, Jim at Metro saved our dead system for $700. This was after another well known, big advertising company's only offer was complete replacement of the furnace. Every year after, they did our annual check-up and said, "It's working fine." This week, our now 25-year old furnace finally gave up the ghost and was replaced by Metro, of course, for a very fair price and quality installation. If you value honesty, you can't do any better than Metro. I trust them implicitly. read more

Isn't it great when you FINALLY find a company that knows what they are doing, delivers on what they promise, and you feel you got a fair deal on the service? Metro Comfort Systems is that for HVAC and is truly best I have experienced. Gary, the owner, personally came to my rental unit on a holiday (4th of July) to get my A/C recharged and running last year. Since then, Jim came and got the problems resolved at another rental. Today, my decades-old heat pump finally died. They gave me a great price and next day install on a new unit. VERY happy with their services and HIGHLY recommend to anyone looking for the best. (NOTE: When I looked up their number, I realized there is also a "Metro Heating", located in Hillard, Ohio, which I called by mistake. This review and recommendation are for "Metro Comfort Systems" in Powell, Ohio). read more

Jim is as good as an HVAC man gets. Super friendly, clearly an experienced professional. He found the issue in 10 minutes and had what he could fix, fixed in 30. He also found an issue that my home inspector missed, and provided a quote to have it corrected. He received a couple of calls from a junior technician while on-site and made sure not to charge me for the time he was assisting the other tech. Jim and Metro Comfort have earned a customer for the rest of my time in Ohio. Exemplary service. read more

I have been looking for a trustworthy, reliable and competent company to service my AC and furnace. No need to look any further!! Metro Comfort came out on short notice and performed service on my AC with an explanation every step of the way! Very very satisfied! read more

Call this company first! After calling 2 other HVAC companies and not getting a call back (it was a Saturday), I called Metro and got a response right away. Jim came out, diagnosed the problem and did what he could to "bridge" me until he could get parts. Said he would call me back first thing Monday with an update and indeed he did, coming out with new part and I was up and running in no time! He was extremely knowledgeable, personable, patient and kind, helping me understand the inner workings of my furnace. Reasonably priced and service with a smile - will definitely use Metro for any HVAC needs. read more

Metro is the best. Ask for Jim Frye...total pro. They put a new Carrier heat pump in my house about 4 years ago, and I chose them not only because the gave me the best deal, but because they are local, and that's who I prefer to deal with. Motor went bad about 9 months after the labor warranty expired, but they still fixed it for nothing when they didn't have to. Had to come out today for another small repair, great, prompt service again. I have recommended them to several friends of mine in Powell who have also been 100% satisfied with them. Skip the big chain HVAC companies....go with Metro! read more

Metro is awesome! Jim came out on a Friday and walked us through what we needed. He was professional, kind and reasonable! He became a fast friend of my daughter! On Monday morning, Tom and Michael came, and were incredibly efficient and personable. And, working with Kim at the office has been a treat! We appreciate them all so much! Definitely check out Metro and know that you will receive excellent service all around! read more

We are extremely happy with the service we have revived from Metro over the years. Recently we upgraded both our air conditioner unit and furnace to high efficiency units. Jim and the staff at Metro are very upfront and helpful through the entire process. No high pressure sales with these folks. After several quotes from other independent installers we quickly realized Metro was our best option. The product line is excellent and we were very happy with the installation process. Small town company with big town service. Highly recommended. read more

Metro Comfort Systems gave me a good quote on a new heating and A/C system. They updated it several times while I made up my mind to replace my old system. When I was ready they put the system in quickly, cleanly, pleasantly and professionally. They gave me the choice of payment method to avoid a credit card surcharge. They even revised the installation to suit what I needed. Well Done Metro Comfort Systems. read more

Never would recommend to anyone. They do not do business in an honest way. They take advantage of the customers and way much over charge for the parts!!!!! Last week they replaced two parts for my A/C and charged $240 for them (in addition to Labor). Later I checked the internet, the parts cost less than $50!!!! When I called them, they said they always charge that high to every customer! You'd better watch out if you do not want to be cheated! read more

Jim and his crew went above and beyond! They replaced our a/c & heating system and did an outstanding job. All with professionalism, courtesy, efficiency and were reasonably priced. They were very helpful and knowledgeable and got to us quickly with our a/c broken and 90 degree weather. I would highly recommend Metro Comfort Systems to anyone. They are great people! read more