Dallas Bath and Glass are fantastic…read more 2 years ago, in early 2023, a cleaning service broke one of the glass doors on our shower. We called Dallas Bath and Glass out and they gave us an estimate. The estimator was extremely thorough, and I was impressed with his knowledge and methods compared to competitors. Although their prices were fair (we had 3 estimates done), we had to wait because a short time later a storm did major damage to our roof. Although I decided they were the right company for the job, we had to put our resources to bear on the storm damage; fights with insurance delayed everything. Fast forward to 2025, and even though time had passed my initial impressions brought me back to calling Dallas Bath and Glass out again. The estimator came back out in mid-April and re-did all of the measurements - the original estimate was very similar to the new one and I didn't think there was some crazy gouging of the price or unjustified increases (I did my homework). The price was actually nearly the same. The problem is the door is not standard. It requires some custom work to be done; there is no off the shelf solution. We went ahead with the work. The new glass was built and installed in early June. I could not be happier with the way it came out. The installers were courteous, clean, and provided excellent workmanship. I also want to say that the entire time, communication was fantastic. I was kept informed about timing, and the day of, they were prompt and showed up when they said they would. Thank you, Dallas Bath and Glass, for some great work. Well done!

I found Dallas Bath & Glass here on Yelp when I requested quotes for mirrors for my home bar wall…read more They were very responsive and gave me an estimated quote and followed up with a visit to get more precise measurements of the space. The wall spaces were not exactly the same sizes but the results turned out great. From quote to completion everything was done in 2 weeks but probably could have been sooner without the holiday.

I cannot recommend this company enough!!!! Richardson Glass was recommended to me by several…read moreneighbors on the Nextdoor app. I had a large sliding glass door that has been driving me crazy for 3 years. You have to be Hulk Hogan to open or close it. I tried WD-40, vacuuming the track, cleaning every aspect of it, and it was still a nightmare to use (and incredibly loud). I scheduled an appointment with Richardson Glass for this morning (11/3) between 10-12. The called before their arrival, and they even came 30 minutes early. That is amazing since nearly every other company I deal with either never shows up or shows up incredibly late. We were already off to a good start. I'd say within 20-30 minutes our sliding glass door was gliding with the push of a finger seamlessly!!!! Years of agony and Richardson Glass fixed the issue in half an hour. They installed new rollers, and they worked perfectly. I was worried I would have to change the entire frame and window (as another company alleged), and for less than $300, Richardson Glass fixed my problem immediately and saved my door. Mike and Franky were the techs that worked on our issue, and they were an absolute pleasure to deal with. I will recommend Richardson Glass to everyone I know in the future. Thank you!!

You can buy glass anywhere, but you won't get the excellent customer service we received with…read moreRichardson Glass just anywhere! Why? - because THEY CARE!! Back story - end of last summer we had a big tree removed and the stump grinder lost a metal part and broke one of our sliding glass doors. After over six months of trying to get quotes and ordering replacement glass through the sunroom company that initially installed the sunroom, to no avail (see Patio Enclosures 1 star review), I moved on to Richardson Glass and SO happy that I did. At the end of March, I called Lisa and she scheduled Ryan to come out to measure the glass. He called when he was on his way and measured the door. I was quoted a fair price for new double pane glass and ordered it. About a month later, I received a call that my glass had arrived and made an appointment for the installation. About a week later, we had the absolute pleasure of meeting Mike and TJ. They made quick work of removing the remaining broken glass and replacing the new glass in its place. They finished up and then I asked about possibly getting a quote to replace the sliding glass door on the other side because it is next to impossible to slide it open. Mike had that door off it's track so he could check it out. He discovered the rollers were shot and kindly looked up in his catalog the proper replacements. The $30 rollers were ordered. About a month later, we received a call from lovely Lisa letting us know that the rollers had arrived. We set up an appointment for the end of the week and the awesome team of Mike and TJ came to install the rollers. Ya'll they are the best!! They expertly installed the new rollers in the glass door in the sunroom in about 100 degree heat. Sweat was pouring off of them, even with a fan on. They sprayed WD-40 on the glass and screen doors, no more squeak and they rolled so smoothly! It was such a delight to work with a company that truly cares. Every representative of the company was exceptional and I am a customer for life.

Don't do it! Not even sure if this is a real company. Drove to location where it shows the…read more"business". It's not there. Called the number and he tells me I can come to his home to pick up the glass. Drive there and he totally ghosts me. No answer at the door, no answer on the phone......waste of time. Avoid the frustration and call someone else.

These guys are amazing! David was super easy to work with and very trustworthy. Would definitely…read morerecommend to anyone looking for glass/mirror installation

I really hate giving bad reviews. I've thought long and hard about what to say about this, but I…read morefeel like I need to warn people about this company. Two years ago, we had Blackland Glass replace every window in our home, and they sold these windows to us by stating they were "the best, top-of-the-line windows you can buy. . .fully warrantied against everything, including pebbles, rocks during mowing, etc. Lifetime warranty. We will repair or replace them no matter what." We paid over $18,000 for these windows. They installed the windows, and they did a very poor job of it. At one point, they installed a solid pane window in a bedroom and had to take it out and move it where it was supposed to go. They broke bricks around a couple of my windows, did an absolutely abhorrent job on the caulking. There are awful bumps in the caulking, dents in the lift handle in the bottom of one of the windows. Still, what was done was done, and I tried to take a deep breath and move on. Fast forward to last summer when we got a crack and a hole in one of the windows, so I thought, "Great. At least they're warrantied." I called the company, left a message. No answer. I called again. No response. I called a third time, and I left a rather firm message for someone to call me back. They did call me back, and the person there told me that they no longer deal with the company that made our windows due to quality issues. Needless to say, I still have a hole in my window, still have broken bricks and bad caulking, and they refuse to honor the warranty and repair the window. I finally decided to write a review today because someone told me that I'm not doing anyone any favors by remaining silent, that there are people out there that will trust Blackland Glass and invest a lot of money in false promises. I still have a b roken window because we live out in the country, and trying to find someone to come out here and do a repair is very difficult. Still looking for someone to repair it. If you do decide to use them, I hope you have a far better experience than we have.

Blackland Glass did an excellent job installing our windows. Professional service and quick…read moreresponse. We will be using them again.

I'm sad to write this review because we genuinely liked Rolando on a personal level, but we've had…read moreongoing issues with the glass he installed in two of our showers. In our primary shower, the bottom portion was not installed properly, which has led to black mold getting trapped and spreading into the shower. Additionally, the shower door does not open all the way. In our daughter's shower, Rolando had to return to fix an installation issue. While one problem was addressed, another was created--water now leaks through, causing water damage that has warped and cracked the baseboards outside the shower. Both my husband and I reached out separately to Rolando to ask if he could fix the issue or advise us on next steps, and unfortunately, neither of us received a response. We're disappointed, as we expected better follow-through and resolution given the extent of the issues and resulting damage.

10 years ago I had a glass frameless shower door installed. Lately I had noticed that it appeared…read moreto be shifting. I called Rolos Glass and spoke with Rolando. We made an appointment and he arrived time. Rolando was extremely polite and professional. He made the adjustments and I am one satisfied customer. I will definitely be using him for future needs.

They replaced all the windows in my house for a fair price, everything was quick and easy and I…read morecouldn't be happier. I love the windows.

Over the past 2 years we have had Alberto and his son install 2 shower stall glass enclosures in…read moreour home. Both times they were very competitive on price and the jobs were great. We have had a small problem with one of the doors due to a hinge adjustment. They promptly came out and fixed the problem. At no cost. They are some of the best people I've worked with and we couldn't be happier with them. I highly recommend them if you need glass work at your home. Customer service is very professional and couldn't possibly be better.

Less than half a star!!! I took them my 2 sample screens for measurements to make 4 more screens…read morefor my windows I ordered my 4 screens and paid over $500 for them instead of a deposit. The receptionist who took my order said can you leave them here to measure and I did and at NO time did she say I need to tell her to keep them and at NO time did she tell me we will throw away my sample screens . When I picked up my new screens they did not give me my sample screens I left, I called them back and the lady receptionist said come pick them up then called me back 10 minutes later and said we do not have your screens I told her I need my screens. The next day they called me back and told me the customer, " you are wrong and we do not have your screens" I tried to talk to them to make it right but they just kept blaming me and did not offer any solution at all this is the worst experience and customer service I have ever seen. Do not use this company they are not honest and blames the customer for their mistake instead of offering solutions or make it right.

I can't even give 1 star!!! Bought windows on May 27, 2014, they said 3-4 days to get in, then…read moreinstall. Contractor installed windows on June 2, 2014. They broke one & damaged stopper, said it would be replaced in 3-4 days. Needed to get done as soon as possible for inspection, selling home. Called later in afternoon on June 2, 2014 to confirm new date, only to find out they were on vacation the week of June 2 - 6, 2014 --- REALLY, what kind of business does this!!!! Their recoded message said they would be checking messages, so I left a message, did not call back..., called again a few days later, did not call back..., so on Monday, June 9, 2014 went to shop. They said that they did not know about it, BUT my work ticket was on a clipboard on top of everything else, did not have to search, appears they did know about it. When asked why they did not return my calls, they said they were on vacation. I said you message said you would be checking messages, he said there was a problem getting their messages...REALLY, NOT!!! He was reordering & would get installed ASAP. Today, is June 21...NO WINDOWS YET!!! It's a shame, I try to support the small guy but things like this happen, DO NOT USE THIS COMPANY!!! Next posting Angie's list & other review websites.

I needed a window repaired in my house. They got the job done quickly and professionally. They are…read morevery affordable . I would definitely use them again if the need should arise.

Highly recommend Angel and 3 Queens! He replaced 4 windows and 1 patio door on my condo. I'm…read morealready noticing the new ones are much quieter, look much better, and I'm sure will be more efficient next winter too. The manufacturer (Burris) made 1 window not according to the order specs, so I would ding them a star for that, but that's not Angel's fault and he communicated clearly with me about the solution, and came out to fix it quickly with no extra charges. Very affordable because he doesn't have separate sales staff (no 2-hour sales song and dance here) and lots of overhead like the big name window companies do.

Stole almost $600.00 from us! Charged my card and never did any work. Numerous excuses such as "the…read moretech broke the glass so it will be another 7 days", "the tech had a wreck" and "the wrong size glass was ordered". I told them to forget it and requested a refund. Three weeks and numerous phone calls later, still no callback or refund. Now they won't answer my calls. Stay away! Check the BBB site on this business!

STAY AWAY FROM THESE THIEVES! If I could leave zero stars, I would. After months and months of…read morecorrespondence, including a consultation and giving this company $1200, my mother in law still has no door! Every word out of these peoples' mouths are a LIE! They have promised a refund multiple times, and still have not provided it. They need to be stopped. Please take your money somewhere else.