I called ahead to confirm whether I could get a passport photo taken and specifically asked if an…read moreappointment was required. I was told I could walk in without one. Based on that information, I drove 30 minutes to this location--only to be told when I arrived that passport photos are by appointment only. That means I wasted an hour round trip because of incorrect information given over the phone. To make matters worse, there were multiple people already waiting, including some with appointments who had been there for quite a while due to what I was told is a new employee still learning. I understand that new staff need time to get up to speed, but giving out inaccurate information causes real inconvenience for customers. If you're unsure, please take the time to verify instead of providing the wrong answer. This experience was frustrating and a complete waste of time.

So the post office catches a bad rap and for the most part they earn it. Today there was a very…read morenice and helpful young man working the counter.

Have been a customer of years. Seems like an owner has moved on and new staff are not customer…read morecentric. Young lady tries hard but there are a couple guys there, one in particular, that are really substandard. I closed my account and box as a result of downward service standards and poor value. No choice but to use for ups needs but won't use for anything else until staff returns to how it was a couple years ago with Colby.

I have been to this location a few times and would recommend going the extra 30 minutes to 1 hour…read moreto Pelham. Awful customer service and they can never seem to do any of the services offered. I have tried returning items, getting fingerprints done. I had to schedule an appt to get fingerprinting done and when I arrived no one the location could do it and they couldn't reschedule it because the appt was within 24 hours. A few weeks later I make an Amazon return, I couldn't even get a receipt after returning an item at this location.

I come here quite frequently to return items I've bought from Amazon however today I was returning…read moreSpectrum equipment specifically a router. All I had to do was bring it to them and they printed me off a receipt and told me to keep it. This is located in a shopping center. They do have a pretty large parking lot. The people in the UPS store always smiling and and helpful The only thing that grates on my nerves is when people are acting Entitled and like to park right in the front of the UPS store, which is basically where people are driving. If I don't go to this UPS store, I sometimes go to the one on Helena Road but that one is next to a smoke shop so it smells horrible when you go in there. I know UPS office offer service services. I've really never had to use them much unless I'm returning something. Most of the time I don't even need a box

This location is near my home and easily accessible. I use it for my business, so it's great that…read moreI received a key for 24 hr access to the store. The customer service is impeccable. They are always so friendly and welcoming. Grace has even helped me carry packages out to my car. And let's not forget that when I misplaced my keys, they were so helpful. Don't forget UPS can be used for all things printing: banners, posters, postcards, business cards, and so much more.

Wow! Hensley Welding totally delivered! I needed a metal fence constructed around a retaining…read morewall in the backyard to keep my dogs in and he gave me exactly what I was looking for. Mr. Hensley was very professional and the work looks great. He finished the job ahead of schedule and cleaned up when he was done. Super happy and will definitely use again!

I searched through 10 welding companies before finding a gem of a welder. I had purchased a MOVE…read moreBumper kit for my truck and needed someone to do the welding and fabrication work to finish it and install it. When I came across Hensley Welding and Fabrication and spoke at length with Brian, I knew that he was THE ONE I wanted for the job. Now that the project is complete I'm pleased to know that I was right. He did exactly, no question, exactly what I wanted and even made it stronger! There are alot of welders out there. Brian takes his welding personal. I appreciated that immensely. But he takes his attention to detail to the ART level. Not just fit and function, but really something special. He's incredibly easy to work with and his quick response on communication is quite refreshing. This was nothing but a pleasure of a project that I was worried would be such a chore. He took the project on and I didnt have to worry one bit. Obviously, I can't say enough about Hensley Welding and Fabrication. If you need a job done right, for the right price, call him.

I just want to give these guys credit. I had a an item that needed repairing. I was having trouble…read morefinding someone who could and would fix it. These guys were very kind and repaired it for me. I thought it was going to take a few weeks, but I imagine given the urgency, they repaired it right away.

Did an amazing job fixing my iPad screen. Unlike the major chains trying to sell you a new one or…read morecharging you too much for the screen. The price was very reasonable and I bought the better screen instead of the basic

This is the go to for all of your office needs. Terence Adams, the general manager, is hands on…read morewith the store, customers, and employees. His leadership creates an inviting and comforting atmosphere. ​

This possibly was my first time at this particular Staples. I am looking for a new laptop so I've…read morebeen shopping around. Unfortunately, low inventory since most people are shopping for laptops for many obvious reasons. No one asked if I needed any assistance , so guess it's a good thing I didn't make purchase. I didn't browse or pay attention to much else inside the store. I did observe them having a dedicated area for PPE items. Staples online is a great alternative and I have found that sometimes there is more available inventory.

I used my warranty through American home shield to replace a hot water heater. K & S quoted me…read more$1920 more in labor and parts that should have been covered by American Homeshield. I went by the shop and spoke to Chris who knocked it down to $1670. Still not happy but the Installer Matthew was great, he did a great job. Everything looked neat clean, and he took all the trash and hot water tank with him.

I had a terrible experience with K&S Plumbing Services (Alabaster, AL), who were dispatched through…read moremy 2/10 Warranty. The technician charged the $75 service fee just to confirm my water heater was broken, then left without offering a repair plan or any follow-up. When I called for an update on April 29, 2026, the woman who answered was rude and sounded completely unprofessional/inebriated. Zero support and zero accountability. Save your money and request a different provider from your warranty company.

Dylan was an amazing employee who took care of my business needs. The price and quality were…read moreoutstanding and I am a returning customer. The service is always good and the turnaround is always quick. The service I require for my small business needs is always handled quickly and efficiently.

DMS Color has been my go to digital print partner for many years, through multiple organizations I…read morehave been a part of. They show the value of being a true partner through their customer service and best in class print technology. They are always pushing the limits of my collateral pieces, delivering true one of a kind pieces. As they like to say, they are more than a print shop, they are a leading technology company bringing best in class capabilities and service. DigiFlo is an online ordering system that houses all our marketing materials and streamlines the process of ordering collateral for those in the field which allows my team to go in and order what they need. Highly recommend if you haven't checked them out!

Wow! What a predatory upsell business this is!…read more As the advertisement shows, we wanted the 5 room for $79.99, knowing we only have 3 bedrooms, hallway, and stairs. We also have an area rug we were hoping to get cleaned to make up the 5 rooms. First, the owner starts talking about all his medical woes from all the hard work he has done over the last 30 years cleaning carpets. He has a long list of serious issues. Frankly, I don't believe any of it. I think this is a sales ploy to get his customers to feel sorry for him. Then he sits down with a written list of all the charges. The $79.99 cleaning has now morphed into over $600.00. See pics. What a dishonest business. I showed him his ad and said we want the $79.99 special as advertised. We don't even have as many rooms as it includes! Nope. He won't do it. You must buy certain extras. We fought back... I told him and my husband I would rather buy a new green machine and do it myself. (After 30 years, ours finally died). Frankly, if I had been home alone, I would have asked him to leave. This was one of the most unpleasant transaction we have ever had. If you are good with paying exorbitant pricing, then this company is all you need. It is a pure bait and switch. AVOID AVOID AVOID,

Predatory marketing, recommend you do business elsewhere! Their quoted price will not end up being…read morewhat you pay once they arrive in your home. This company banks on the bait and switch marketing scheme to pressure you for the service once they are in your home. Check out their BBB rating, review here and case file with the Attorney Generals office. Clearly a business to be avoided.