Amazing person works there helped me over the phone to find my lost tracking numbers. God bless him!

Hours don't match the usps website and the staff doesn't seem to care. They don't answer they're phone and just don't care. They were inside talking for at least an hour before they told me that I could not pick up my package. read more

Zero Stars if I could. The hours are ridiculous first off; Never open and a crazy long lunch. Not open weekends either. Second, the guy behind the counter is extremely unprofessional. Not only is he playing inappropriate and very loud rap that no one wants to hear at the USPS let me explain my interaction with him today. After previously being denied the right to have a printed OR an emailed receipt for an important work shipment that I dropped off, as he (or the machine?) FLEW through my choices on the screen, I came in the next time ready to ask for a receipt ahead of time. I brought my package in, stated I needed a receipt, as he began to scan the barcode I printed out, he goes, "Oh, Pushy". WTF is that? I'm pushy now for stating that I need a simple receipt? After my experience last time? What a jerk! I don't care if he's teasing; I do not appreciate it. You're at WORK not at a club. Then, he tried to explain that the tracking # is the receipt if I brought it in myself already printed out, like I don't know that, bro. Thanks. Get your act together, turn the music down, and don't be as asshat. HAting this USPS. read more

This post office is straight BS! I'm on vacation in the area and ordered an Amazon package to be delivered to my address. The package was delivered to this post office. I came to this post office and spoke to a Latino male employee who was rude as sh*t. I told him I was on vacation and the package I thought would be delivered to the address I was staying at got delivered here to a PO Box... his response, "yeah and... what do you want me to do about it". I gave him the tracking info and all he said was "write down your info and I can maybe find it by tonight".... Not even trying to be helpful and even offering to find it. I was the only person in the office and he couldn't even find a minute or two to help find the package. Customer service was straight shiiiit. read more

I got a notice that my Amazon packages were being held for pickup sent with the rental address AND General Delivery, for Christmas. The postal worker had zero holiday spirit, and informed me that he just sent all GD packages back to sender. I've never experienced anything like this, ever! read more

Worst service I've ever received from a government building , they lie and say you have a insufficient address and send your packages back to sender because they are lazy and won't put anything in your po box read more

Blown away by how incredibly condescending the man who works here was. Made 'jokes' (more condescending remarks) to other customers who were politely asking questions. If you hate interacting with people so much, find a job where you don't have to talk to anyone. Also, ridiculous hours. Like c'mon. read more

I shipped a package to a hotel in the area and it was slated to go through this post office for Saturday delivery. Long story short, apparently, this Post Office doesn't even deliver packages or mail. They just have PO Boxes and the locals have to pick them up here. The reason for the one star review is that, although I repeatedly called the actual location, it just went to a very unprofessional voice mail after two rings, so I had to call the national line, as I was unsure of what had happened to my package. The tracking information said that it was out for delivery, and the next step said "Ready for Pickup at Location". Since the people who I sent the package to were without transportation, I wanted to make sure that the package was there before sending them via taxi. I left several messages (nice ones) and then called the 1800 number for the USPS to see if I was calling the correct number. The 1800 number attendant sent the post master at the Olympic Valley location an email, but I still never got a call back. Since the recipients of the package needed the item for a professional demonstration, they ended up going to the post office where the man behind the counter in rude mannerisms told them that the package was no longer there and he would not check for it to see if it was. Since I am unable to get in touch with the Post Master at this location, I am unable to ask for a refund for my expensive shipping cost to get it there by Saturday. If you ship to this area, make sure to use FedEx or UPS. Otherwise the chance of anything getting anywhere are extremely slim. read more

Really!??? You close at 4pm on weekdays even during the Holidays when we really need to get to the post office??? No wonder the USPS is floundering. read more

Matt is great but this other new guy is rude and not helpful at all! How are packages delivered to the PO Box at 9am not available for pickup by the afternoon! No wonder the USPS is going down the hill with service like this! read more

Cant understand why there are only negative reviews here. The Squaw Valley Post Office is a small, may be just manned by one (stellar) employee and doesn't have all of the services that a regular city might have. But so what? It's a small town location but appears to have all of the basics and that's all I really needed. Five stars for the service, the great customer service from Matt and the convenient location next to Squaw Valley resort and the Village read more