They have such a waiting list they didn't seem to care. I…read morehave gone several times for deliveries and such and staff, for the most part, a bit edgy, not just my experience, but I saw the same with others in line

DONT GO HERE - EXPRESS MAIL WILL TREAT YOU BETTER. Their response to my review was canceling my…read more$300 subscription I paid to them instead of apologizing for ganging up on me and trying to argue with me over something they never communicated to me when first signing up.. Really shows how professional they are and are more petty than ever. --‐‐---------- The staff here, particularly an older gentleman with a mustache and the younger gentleman, were rude and spoke in a disrespectful manner. They were unclear and vague when explaining their procedures when having your items shipped to their business. When I inquired about a missing package, the same gentleman became argumentative, only for it to turn out that they had already sent the package back. I was a younger women alone getting yelled at by two grown men, being talked down to the whole time - absolutely not okay! There was a lot of "well this is how we do things here", condensing tone (funny bc no one ever told me this when I first spoke to them all). Overall, there was a huge lack of empathy or understanding from this place, which is quite disappointing. They don't care about having good customer service or try to be respectful, very bulldog-ish. Spend your money with someone else that will treat you better and deserves it

We've chosen this UPS Store for quite some time because it's the closest location to Dayton, and…read morewe've always appreciated the helpful service from most of the staff. Unfortunately, our experiences with the manager, Jerome, have been consistently uncomfortable. On multiple visits, his comments and demeanor have given us the impression that our business--particularly Amazon returns--is unwelcome. Today was a good example: we came in with four pre-packaged boxes, one of which simply needed to be dropped off. As soon as we walked in, he looked at the boxes and remarked, "Those can't all be returns." My wife felt put on the spot and replied that they were, and his response was an audible sigh that made us both feel like an inconvenience. Other employees have mentioned that a large portion of the store's daily traffic is Amazon returns, so the attitude is especially confusing. Customers shouldn't feel guilty for using services that are core to the business. Because of these repeated experiences, we've decided it's worth driving to the other Carson City location--despite the extra distance--to avoid feeling unwelcome. We value good service, and it's disappointing to feel pushed away from the store we've supported for so long.

They are all so nice and very helpful. Very convenient. Thank you for your great service.read more

Carson Mail Depot is phenomenal! I have worked with Mellisa on multiple occasions and she has not…read morebeen anything, but amazing. She goes out of her way to provide the upmost customer experience. I highly recommend A Carson Mail Depot for your mail and notary needs.

This place is always awesome. They are very helpful and friendly. It's a great place to receive…read moremail.

The lady that owns this place is absolutely one of the most kind person I have ever run into my son…read moreused her services for many years and unfortunately, he passed away and when I reached out to this woman, she went above and beyond to help me and was just so kind. I can't even begin to explain my gratitude towards this woman, and I would recommend it and like my son said before her prices are incredible her Services above and beyond

Notary services are reasonably priced at $15 per signature. The agent notarized four document…read moresignatures in 15 minutes.

This is a great small business! The staff has assisted me multiple times and they are always…read morefriendly. I needed notary services for a house sale in Arizona, and they were able to notarize and mail it! I sold a couple of items on Poshmark and they were able to provide packaging materials, pack the items, and send it! I did provide the pre-paid shipping label. They are also many gift items available . The UPS store and post office in the North Valleys are always so busy, I needed a different place to help me with mailing services. I have multiple shipping needs and I didn't want to drive to far away or be around too many people. Ridgeview Mail Center is satisfactory all the way around!

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

Awful service, currently traveling and they charge my card for mail they do not inform me of. Also…read morethey never respond to emails even after requesting a reply 5 or 6 times. Ipostal needs someone else, do not recommend this location. You pay $9.99 per month plus $2.25 for a piece of mail they even don't bother scanning it into your account so you know. Will stop once my annual prepayment is done.

I've been to this UPS location for Amazon return drop offs, fingerprinting, and once for shipping…read moreneeds. I've never had any issues and my experience has always been great. When scheduling fingerprinting, it was fast and easy. When I arrived for my appointment it was on time and simple. The technician was efficient and friendly. My Amazon drop offs have always been easy too. They scan my code and take my item and give me a receipt to send me on my way! Pricing is of course average for a UPS location. Similar to competitors and other locations. Great location and great staff here.

Since moving to Genoa in the Fall of 2020, I've occasionally used this UPS Store (and the one in…read moreGardnerville) for making copies, printing out a flash drive file or so) and returning Amazon packages. I'm usually in and out quickly as my tasks are relatively simple and the line management and service by staff are pretty good.

Great customer service! The shop had all the shipping needs required. Easy access, quick and easy.read more

Love this place! Always super friendly and helpful! I use them daily to ship out packages from my…read moresmall business.

The Tahoe City Post Office should be a test case for shutting down the entire USPS. As soon as I…read moregot a notice my package west sent USPS, I knew then I would never see it and that is exactly what happened.

under staffed, under paid and workers travel miles from their homes for work. people working are…read morenice enough but when you can make more money at Truckee Mc Donalds its hard to keep people. Aside from lost mail my biggest complaint is they list packages as ready for pick up or in a parcel locker and they are not there. Bring your tracking # when picking up and maybe they can find it if they have time.

Donna was wonderful! She helped us with our document signing. She is patient, accurate, and…read morehelpful. She was responsive and scheduling was easy.

Donna made the process extremely easy, responded quickly, and made it easy to schedule and I would…read morerecommend her services to anyone looking for a notary to come to them! Thank you Donna!