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    US Post Office

    1.9 (8 reviews)
    Closed 9:00 am - 5:00 pm

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    A male clerk was inpatient with me. I hope the clerk learns to be polite to customers.

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    7 months ago

    Helpful 1
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    6 months ago

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    2 years ago

    Poor service, very rude, condescending, and unhelpful. Refused to answer my question.

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    2 years ago

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    3 years ago

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    6 years ago

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    10 years ago

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    8 years ago

    Helpful 2
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    The UPS Store

    The UPS Store

    4.6
    (41 reviews)

    Favorite post office of all time. Friendly, courteous and helpful staff. Particularly the gentleman…read morewho always wishes you a happy day. Love that guy. Glad to see he's still there.

    For MANY years I have gone here and sent packages to my family all over the country. For all these…read moreyears I would have always given them a 5 Star Plus Rating (if that were possible). They have always been most helpful, and knowledgeable. I recently retired a little under a year ago under complicated circumstances. My house was involved in a fire that started in the twin house that is attached to mine. The fire extended to my roof and also to the one room that was next to the room on the neighbor's side where the fire started, and I had smoke damage. Consequently, I had to retire to find the time to pack up all my possessions for storage while I was moved to temporary housing during the renovation. I retired from a Federal government job at the time DOGE was massively cutting staff and services throughout my agency and also at the Social Security Administration. Many employees were forced out at the same time as me, and HR Staff and Social Security Staff all lost many employees. This combination of more leaving federal employment at a time that the staff needed to process the retirements was smaller than it had been in decades. The backlog got so bad that they are still processing our retirements. During this time, I started having to copy, print and fax a lot of documents for retirement and social security applications, and also for my insurance claim with permits, renovations, and temp housing. Consequently, I became a nuisance customer for the small, yet time consuming jobs of copying, printing, and faxing. However, I never felt like I had become a nuisance before yesterday. I have been returned to my home following a restoration that was at best partially done. My house was not inhabitable when I was quickly moved back after my insurance company said they weren't paying any longer for my temporary housing. There is MUCH unfinished work here and much that has been destroyed or gone missing with most of my possessions still stored in their storage facility that I have no idea of where it is. The Fire Restoration Company is not replying to me and neither is my adjuster. The insurance company says they paid the claim in full (but I never inspected or authorized the payment which was VERY HUGH!!!) Only a small fraction of the original work order was ever done. So the insurance company says my issue is with my adjuster who obtained payment under false pretenses and passed it directly along to the Restoration contractors without notifying me. Twp and other legal authorities say I am a victim of fraud and senior abuse (I am 75 years old.) They say this kind of scam, is unfortunately, now common. I was told to get help from elected representatives, anyway, I was there to make copies of the insurance company's detailed, lengthy proposal that specified what work was to be done so it could be compared against what was actually done and not done and done wrong etc. I never intended to be a burden. I would have waited as I normally do for the attendant to make the copies while I was in the store, but I thought I was taking pressure off of him to tell him I'd run another errand and them come back for them in an hour or so. Had they not been done when I came back, I would have either waited or come back according to what the attendant would have preferred. I am going through a crisis and I am elderly and it seemed the friendly and helpful attendant was being told by this other guy "Don't be so nice." This disappointing and somewhat shocking response threw me off balance because it was so out of character from the great service this store has offered for many, many years, but the worst part of it was there was a nasty woman across the street who lived in a first floor apartment there. Since there was no where to park on the street when I returned and I am handicapped. I use a walker when I have to do any walking. This walker is kept in the passenger seat of my car, next to me, but I use a cane for a short and quick walk. I attempted to park in this apartment parking lot directly across the street from the UPS store. I was only picking up done completed work & there were NO OTHER CARS in this parking lot that had eight parking spaces. This tenant came outside at 3:00 p.m. in a leopard nightgown and kept screaming at me, that "I was not allowed to park there. It was for tenants only." I explained to her, I would only be a minute to pick up completed copies, and I was handicapped and 75 years old, and I pointed out there were no spaces on the street. She said if I could drive, then I wasn't handicapped, and she was going to call the police & she took a picture (on her phone) of my handicap license plate. I ended up parking on the very end corner of the street where my car could've been clipped by someone turning on that corner. SADLY, THIS IS NOT A NICE PLACE ANYMORE.

    Staples

    Staples

    3.2
    (37 reviews)

    I would give MORE THAN 5 stars! If you're looking for a…read morepositive TSA pre-check experience, I highly recommend the Staples location in Chestnut Hill. From the moment I walked in, I was greeted by a team of friendly experts who truly understood the urgency of my situation. Despite the store being genuinely busy with a line of people, the staff maintained an exceptional level of service. They were caring and attentive, never dismissive, which made all the difference. I was pleasantly surprised to be out in just 30 minutes, even though I anticipated a much longer wait. Special thanks to the manager and the associate at the TSA pre-check station for their professionalism and kindness. Their dedication to customer service is commendable, and it was evident that they genuinely care about their customers. Erin also deserves recognition for her outstanding customer service. This location sets a high standard for what customer service should be. I left feeling valued and appreciated, and I can't thank them enough for turning what could have been a frustrating experience into a delightful one especially after loosing a day since I was turned away at the other staples.

    I just experienced the most racist situation ever. I went to Staples to purchase cards, and this…read moreguy named Chris, who said he was the manager of printing, was so disrespectful and nasty to me. When I first came in, he didn't even make eye contact with me. He just said, "Printing or pickup?" I said, "Hi, I'm trying to print out cards. I'm not sure of the procedure, so I'm asking how I can do that." He responded very briefly and abruptly, saying something like "printme@staples.com," but he said it so fast that I couldn't catch it. I said, "Wait, excuse me, is that the email?" and he kept sitting down and ignoring me. Moments later, a white lady came in, and his whole attitude changed. He smiled at her, greeted her politely, made eye contact, and asked, "Hi, are you picking up or printing?" in a very respectful tone. He even joked with her. Meanwhile, I was still standing there for 10-15 minutes, trying to understand why he wasn't answering my questions and why he was ignoring me. I asked how long it would take and if I could see the print. He said it was already sent and that I would get a text message from an 800 number when it was ready. I said okay and left, but I was still irritated because he was very nasty and disrespectful. The next day, I came back to pick up my cards, and to my surprise, everything was illegible. You could not read the words at all except "Loyalty Card" at the top. I pulled another customer to the side and asked, "Can you read this?" because Chris was arguing with me, saying, "Yes, you can read that." The customer squinted and said, "No, I cannot read that. I can only guess based on what I heard you say." So clearly, the text was not readable. Chris continued to argue with me about it. At that point, I was very upset. He said he could give me a refund, but I explained that I needed these cards that same day. Then he said he couldn't refund me because of an issue with my card. I told him, "You know what, just give me the cards at this point," even though they were unusable. This whole experience felt racist, disrespectful, and completely unprofessional.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    3.3
    (23 reviews)

    I am big on customer service. I will drive the extra mile to get it. This location is the best…read morewhen it comes to customer service. Parking: a private lot Atmosphere: bright and full of boxes! Lol This location has everything you need to ship, print, or present. Service: Everyone is so nice and helpful. Whenever I come in to ship something, I always seem to get Mark or Khari, and they are the best. They are engaging and take the time to make sure I select the best shipping option and offer their help with repacking whenever I come with my items already packed but incorrectly. Too tier service. I will continue to come here. I hope you enjoy your experience as much as I do.

    On 4/18/2025 I visited the FedEx store to send a package. During my interaction, (Manager Jason was…read moreimmediately rude and dismissive. He ask me repeatedly what's in my package it's feels heavy, I stated it's for a customer , and all the measurements and weight are correct, As me and my Partner sell on Amazon , Jason was not happy with that answer , I left my package with Jason, and as I was walking out of the FedEx building, I turned and noticed he opened my package!! I asked him, Why did you open my package ? but he ignored me. When I requested my package back, he was reluctantly to returned it. I then asked for a piece of paper to write down his information for my records, to which he responded, "Paper costs here. It's not free," in an unprofessional and disrespectful manner. What concerned me most was that Jason took a photo of both my personal information and that of the intended recipient using his personal cell phone, without my consent. He also attempted to photocopy the package label, which prompted me to intervene and retrieve my package immediately. This behavior is not only unprofessional but raises serious concerns regarding privacy and data security. I did not feel respected or safe during this interaction

    US Post Office - postoffices - Updated July 2026

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