Excellent experience at DTC office. A definite 5 out of 5. Richard Robledo was great help. The…read moregentleman at the DTC office (I forgot his name), was excellent when my clients were there. The price, availability , space itself, and people were all great. My positive experience made me leave this comment.. I have never left a comment for a business before this comment..

Long time client - phone services and receptionists are unparalleled. My clients constantly rave…read moreabout the good customer service they receive when they call. Karina English has taken the time to intimately know my company needs and recommended business solutions to me that I didn't even know where possible - now I have a great system that allows me to work more efficiently and retain more clients.

I came here to laminate a few cards I had printed out on some copy paper. The ladies there were so…read moreamazingly helpful. One staff member (I can't remember her name) took the time to cut the cards and laminate them. It probably took her a good ten minutes but they only charged me for the laminate. $5. I really tried to tip for their time but of course they graciously refused haha. Amazing staff and mom and pop type customer service

"Excellent and fast service! The team is professional and dedicated, always ensuring everything is…read moredone perfectly. Thank you for your amazing efforts!"

We needed to get a document notarized. Our bank had no notaries. UPS to the rescue. They have…read moresomeone who does this. They were very efficient. We were in and out in 7 minutes!

These guys are huge jerks. Hate them. The location is convenient but the customer service is the…read moreworst. Zero stars if I could.

I had a great experience at this UPS store location. Sabin provided genuine support and customer…read moresupport by helping me out with returning some packages. Highly recommend this UPS location for any of your packing or shipping needs!

This is an official UPS store who will provide all service that UPS details in the type of service…read moreyou get on your package. I've been shipping from this location for years, never had an issue. The guys at this store are all very helpful, have always treated me with respect and kindness, which really makes this my favorite shipping location. I trust UPS and the value they take in provided excellent shipping, if something has gone wrong with my shipping, like a package arrived late when I paid for overnight, they have refunded me. Shocked so see such a low rating, guess people only write a review when they're upset.

I needed to drop off a prepaid package but had to show the code on my phone. When I walked in there…read morewere 5 people ahead of me and I thought - this is great, I'll be out of here quickly. No such luck! Turns out there was only 1 person working behind the counter and apparently a high maintenance customer with her. After about 15 minutes a man came out, asked if anyone was picking up mail and helped one of the people who said yes. Then he disappeared into the back again without helping the other person who was picking up. After about 15 minutes more another man came out and managed to help 2 people while the lady was still helping the 3 people crowded around her window. Then it was my turn and the man who helped me was very apologetic about the wait. His name was Ayman and he labeled my package and sold me stamps in under 5 minutes. I think its funny that after every transaction they have a rating system where you pick one of 3 options about your experience. I rated him the best because it really wasn't his fault. As I was leaving I noticed two other men had come out to help the long line of customers (consistently 8-10 people). I guess they all take lunch at the same time - early. This location has PO boxes, a self serve kiosk, and greeting cards and mailing supplies for sale. They're at the end of the strip mall but parking really isn't an issue. Just make sure you have plenty of time if you visit this location.

paid and shipped my package with the proper address however mysteriously my package didn't get…read moredelivered and got alll the way to colorado from texas to be "returned to sender". this was an outfit for a wedding that I was attending, which forced me to buy a new outfit and new shoes because the incompetency of the mail carrier. I went to my local post office, which I shipped it from and they told me that there was nothing that I could do except for it to go back to Colorado and discuss it with the location that made the mistake . I left my local post office and called the Greenwood village location to speak to a lady who confirmed the mail carrier made a mistake as the normal carrier was on vacation at the time of the incident and was unsure what transpired. The notes on the package stated that the person the package was mailed to no longer live at that residence and there was no forwarding address. However, my in-laws have lived there for over 30 years and still live there today. I was directed to go online and file a claim, and that it would get forwarded to one of the offices in the area for review less than 24 hours later claim denied no refund even though they have acknowledged their carrier made a mistake. All I'm requesting is the refund for the $19 in shipping that I've paid although it caused a large inconvenience and I had to spend money on Shoes and address for the wedding.

Great customer service! DEEPAK is awesome! Every time I come in to the store, I'm treated like…read morefamily. I won't go anywhere else for my mailing needs. This place is a little further from my home than other stores, but I don't mind going a little out of my way, it's definitely worth it!

This is absolutely the worst UPS store. I live a block away. The people that run this place are the…read morerudest most unkind unhelpful raisin employees I've ever met. I've never had one experience in here too, which I wasn't talked to in belittle to the point where I'm furious. I've been in the store no less than 100 times and I've never had a good experience. I am definitely going to move over to another UPS store do not give your business to these people

It was great to find this UPS drop off location. The staff was friendly and welcoming and made it…read morevery simple for me to send off my package. This UPS store will be our 'go to ' from now on.

Turns out the Real Real does not supply boxes anymore although they said they did! so i am changing…read morethe review to 4 stars, still unable to scan bar code to print label.