had a very unfortunate experience at this post office today. I felt the customer service was…read moreunnecessarily rude, dismissive, and lacked basic courtesy and professionalism. I came in to send a certified letter and politely asked for guidance since I had never mailed one before. Instead of being helped respectfully, I felt rushed and spoken to in a very abrupt manner. At one point, items were handed to me in a way that felt disrespectful rather than helpful. I was repeatedly told to move aside while other customers were attended to, and when I asked simple questions, the responses felt impatient and unkind. I made a conscious effort to stay calm and not escalate the situation because I believe respect goes both ways, even during stressful moments. I simply expected basic customer service and professional communication. I hope this feedback is taken as an opportunity to improve, because everyone deserves to be treated with kindness and respect. I am not leaving this review because of one mistake, but because of the way I felt treated throughout the interaction. I hope customer service and communication improve for future customers.

Do your job!!! The lady locked the door on us 20 minutes before close…read more 4 of us customers denied postage due to lazy irresponsible employe. Closed at 5 she locked the door on us at 440 and ran behind the counter

Lady at cashier was acting very disrespectful and rude it's not what you expected from this office…read moreI wish they can switch to another employee because it's ridiculous . Not what you deserve

The woman at 10:15 May 22 2026. was VERY rude....the WOST customer service. But I can see, many…read moreothers complains over the years an she knows, she can act like that , because never fired... I have picture of her with a cynical smile, because I told her that I will put I complain. She did not answer my greet... not eye contact... not good attitude. shout at me....very disrespectful with me.

On April 18, 2026, at around 10:00 a.m., I experienced serious issues at the Hallandale USPS post…read moreoffice located at 500 S Federal Hwy, Hallandale Beach. I received rude and unprofessional service from the post office manager, Fernando, and a clerk named Nicolette. They refused to assist me or explain my options, declined to provide service, and refused to show their name tags when asked. As a result of their behavior, I became upset and expressed my frustration. Instead of addressing the situation professionally, they asked police officers to remove me from the premises. I believe this conduct is inappropriate for government employees and does not meet the standards of customer service expected from USPS staff.

My experience is generally good. Some time you can stock in…read moreline for ever but in general it's not so bed. Postal workers are friendly and very helpful.. we use to have a postal office just one block away from our building. But it's been closet and we have to drive even to the nearest to us Post office.

For some reason workers give horrid attitude when people are unsure of things. They hate their jobs…read morebut don't leave

About an hour ago I left the post office in North Miami Beach, shocked. There was a young girl…read moreworking there, a cashier named Post office North Miami Cristin more. According to the manager, that's her name. She behaved in an aggressive, unkind manner, without a smile or polite words, to the point that I told her that I didn't feel good about going out to send mail to Israel because it was urgent and I have no idea why she was acting towards me like a police officer or an army commander. I was looking for something in the address that was missing and instead of helping, she continued to answer in a big way. Finally, when I said, please call the manager, she told me: You're crazy! This is not my usual experience at this office, nor in Aventura, where everyone is nice, polite, and kind-hearted. We live in a very difficult and violent world today, and I think that nice and pleasant service can help get through the day, and a girl like that should not serve the public.

This post office is permanently closed June 4th 2022 signage on the door. Had to use UPS across…read morethe street

The post office told me that they don't have to scan anything even it's a first class or priority…read moreor what ever prepaid package I would bring. I called 1-800.., so over there representative told me that of course especially Mail like a Priority must be scanned by post office. And I can go on and on and on about this story, because rep on the phone says, post office must scan it and any time I'm telling it to post office, this post office telling me NO, they not. Beside that, please clean you parking lot at least once a year! Call the city, ask them to clean it! Dear post office manager, honestly your parking lot is a mess and it was like that whole past year. Or I'm gonna call department of sanitation on you.

This post office is one of the better ones that I have been to. They treat their customers with…read morerespect and are friendly and helpful. I value that because usually some of the postal employees are on the grumpy side (I hate to say that but it is true). So kudos to this location for their customer service. This location has a very large parking lot which is great. They are usually busy all hours of the day. Whenever I drive by, their parking lot is full. When I am in line, the line goes fairly quickly though. It is always tidy and clean when I have been there.

I had to ship a Priority Envelope to St. Louis, Mo 63179 …read more I line moved fast and Postal Office was clean. Takera provided Excellent Customer Service Skills and Communicates Well with other Customers.

This is a Surfside Staple! Quick and efficient. Lovely customer service. Parking available on the…read morestreet, across the street or on the side. It's small but efficient.

I live in the neighborhood so I do come here often enough…read more There's a paying parking lot right next to the post office, but if it's a busy day in season it may be hard to find a spot. If you go early enough you usually won't have a huge wait. However there's usually only one person sometimes two to help. I've had one or two ladies that were helpful but there's one person no matter the time of day, no matter how nice and the biggest smile you can put on, she's just rude. And because you need her for your mailing needs you just have to put up with it. I'm the kind of person who likes the challenge of making someone smile even if they've been having a tough day. No chance with this one. Just giving a heads up, it's nothing you did, she's just rude ;)

My favorite location to mail packages. I like that they have extended hours until 7pm which makes…read moreit convenient to come after work. Dennis is very pleasant and I love his attitude, he is always smiling not matter what

This is the best USPS location!! The staff is so friendly, the wait time is minimal, and the line…read morealways goes by so fast. I usually have unpleasant experiences with the employees at usps because they are either annoyed or rude but in the times I have been to this location that has never happened to me. If it wasn't because it's out of my way to drop off/ send packages I would come to this location all the time!

I highly recommend this location. If there are any complications, they handle it with…read moreprofessionalism and clarity, patience, and kindness. I highly recommend this location. If there are any complications, they handle it with professionalism and kindness. Plus their packing skills are incredible. My package arrived super clean, beautifully, packed, neatly packed and beautifully taped and labeled on the outside. I would use them repeatedly bravo I appreciate your professionalism!!!

I had business to tend to in Hallandale Beach and was happy that there was a UPS store that was…read moreconveniently located. Upon entering, the lady at the front desk gave me a big smile and immediately helped me with my packages. She was patient and didn't mind explaining how my particular package would be sent. They are very helpful with Amazon returns. She went the extra mile with a smile. I appreciated that. Good customer service. This is a nice, large and clean store with all the benefits. They had a well-stocked display of office supplies and the usual helpful items that I look for at a UPS store.

Highly recommend this location out of all the UPS stores I visited regularly in the past for…read morenotarizing our documents. The notary lady is wonderful and the service she provided was fast, efficient, and professional. We drove from Miami Gardens to get our documents notarized, so you can imagine how wonderful these guys are at this location. Thank you

I called at 3:30 asking if there was a notary there. I was told the notary would be there at 4…read moreo'clock. I get there just before 4. I asked for the notary. They called him/her and I was told they'd be there in 15 minutes. I waited until 4:40 and the notary had not yet showed up. What REALLY pissed me of was the fact that I called ahead of time to confirm and they totally wasted my time. I drove 10 minutes to the UPS store on Miami Gardens and 19th Ave and got it done in a minute. You should have a little more consideration for people's time and maybe buy a watch! Very unprofessional indeed! There was another couple waiting there that had been told the same thing about the notary being there earlier. I'll still use UPS stores but NEVER this one!