I got here at 8:55am and they were supposed to open at 9am. Someone didn't come until 9:40 and…read moredidn't open until 10am.

Went to the post office here on Calvert Street on 1/9/23 at 12:30pm. Got inside and the sheriff…read moredeputies say "oh they are closed today because nobody showed up". Wow. Just wow. Should've listened to a few of the reviews and not wasted my time walking here thinking I'd get some business taken care of!

Constantly losing our mail / bills sent out that are never received for payment…read more At this point they don't even get 1 star and there isn't a negative or thumbs down rating. So much for DEI and they're a monopoly that we're suppose to trust. NOT!!!! Sorry - I actually am forced to give one undeserved star for this to be submitted.

Employees are great, but staffing around lunch time can cause a headache. Had to wait 45 minutes…read morepast my scheduled passport appointment time because there was only a one employee to handle both the mail desk and passport services. I would recommend scheduling your appointment before 11:30am or after 1:30pm to avoid a similar situation.

They have to do better with their hours…read more They are not properly staffed and it's evident because there are days when they are supposed to be open and aren't As one of the few post offices in the area they should try to improve their customer service from a hours perspective Now when they are open the one person working is helpful

I take back my positive review. Honestly, honestly, every time I go to this post office it's like…read morefighting for my life. I came here the other day to mail my mom a package who lives in Korea. First of all the woman told me I needed to label my box when in fact, I didn't need to because I had a customs form. She also assumed Korea meant NORTH KOREA -- in what world can you mail something to a closed communist country? So I got out of the line and then had to start over with a new attendant who yelled at me because I asked her if she knew which of the options had tracking. She said she didn't know, which appalled me. Anyway the two women who work there are so rude, they act like they hate their lives. Nailing something globally - 2 pounds for express cost $88. I'm going to a private mailer next time. You try to support govt workers and this is what you get. This is also the only post office that takes an hour lunch break and is closed from 2-3. Sadly, it's a very, very close post office to me and doing QR code returns is easy but mailing something outside America. Forget the blaten racism and disrespect to anything not black or white

The staff here is so down to earth and always a great vibe when needing to ship out my items. I…read moreunderstand the head cashier is about to retire and I hope we are blessed to get another great person to operate our postal service office.

This post office is HORRIBLE!!! Early this morning I received a notification that my package would…read morebe delivered today. I get a Ring notification, noticed that the carrier was at my mailbox, go to retrieve my items only to realized that it was there. I got back to the tracking number and the package has been updated to "Delivery Attempt, Held at Post Office, At Customer Request".....HOW!!!!! I, nor anyone in my home for that matter, requested my package be held. I am assuming that the carrier simply didn't want to do her job and took my package back to the office. God forbid my package get lost or misplaced, then what?? Ridiculous just simply isn't the word!!!

I had a great experience at the U.S. Postal Service on Reisterstown Road (ZIP Code 21136). The…read moreentire process was efficient, smooth, and stress-free from start to finish. The post office was neat, clean, and well organized, and the staff was incredibly knowledgeable, thorough, and professional. They took the time to make sure my warranty claim package was handled correctly, which gave me confidence that everything was submitted properly. Excellent customer service and a seamless experience overall. I'm looking forward to receiving my warranty replacement in the mail. Thank you to the team for making the process so easy. 10 out of 10--I would definitely return for future mailing needs!

The staff was very nice, informative and relatable. I applied for a new passport, took the photo,…read moreand everything went smoothly. Bri helped me and kept things on schedule. Payment, paperwork, photos, short convo, 15 mins tops. I highly recommend. I will come back when I need quick service and a pleasant staff to work with.

I don't know why everyone hates on the post office so much, but I have never had a bad experience…read moreat the Highland town post office. It's my regular branch and I frequent it often. Monique it's always incredibly friendly, patient and helpful when answering my many questions.

This location would benefit greatly from a self-serve kiosk/machine. Every time I've visited…read morethere's been only one employee working and a queue of folks waiting to be helped. In addition, they close every weekday from 1:00pm to 2:30pm. Both of these reasons justify the addition of a machine, even something that can simply dispense stamps for purchase. Otherwise, it's the only post office location convenient to my home by foot so I'll continue to patronize it.

The Merrifield Post Office, using post office logic, removed all but one small drop box in the…read moredrive-thru lane. And without adding pickup times, this remaining box rapidly fills up. This morning, I stopped to mail four items, and found that the box was stuffed full. Not wanting to leave my items exposed to whatever, I tried retrieving them. Along with them came half a dozen of other people's mail items. Being a good citizen, I did the post office's work. Entering through the only operating door (for at least the last week), I dropped the entire batch inside. This would be a classic example of Zohran Mandami's definition of bureaucratic complacency on the part of the post office. The Merrifield Post Office is beyond disreputable and dysfunctional. My only reason for using it is convenience, but even that is becoming shaky.

UPDATE: Had to come ship a package in person and once again, still slow as ever. Waited in line for…read more25 minutes. Guess when you work for USPS there's no need for accountability. Awful. Hate having to come drop off and ship any packages. The staff is very slow, including sauntering around. Waited 20 minutes to ship a package while the employees literally wandered around and were joking laughing with each other and only 2 people were at the registers.

Rude, unhelpful, and unprofessional. The owner of this store is extremely rude - he claimed to not…read morehave a package that was delivered to his store, then returned it to sender an hour later. He was entirely unwilling to help me and became frustrated and abrasive when I asked for more details. Very unprofessional.

The owner of this franchise is rude and he should be nice to people who come there for his…read moreoverpriced service $5.50 to print a label. He yells at customers on the phone and yelled at me after I told him he was charging too much for printing a label. He should be thanking me for agreeing to pay his $5.25 upcharge to print a label. Horrible miserable Asian man who doesn't understand customer service.

Well, folks, it's a post office. Your average, everyday post office…read more I had the supreme misfortune of coming here to pick up a package in the thick of the holiday season. Traffic in this area is already crappy, but during this time of year, it hits a whole new level of stressful. The parking lot is clearly not large enough to handle the amount of people frequenting this place. When I was trying to leave, there were at least four people vying for my spot. Naturally, there was quite the line when I walked in, but it moved somewhat quickly. I only had to wait for approximately 20 minutes and they had a separate employee handling the customers who were there for pickup. My advice: do yourself a solid and order from Amazon.

Terrible experience here every single time. The hours of operation are posted but they make it up…read moreas they go. There's no courtesy or kindness from the employees and they are very quick to dismiss you. The sad part is... this review won't even matter, nothing will ever change here.