Employees are great, but staffing around lunch time can cause a headache. Had to wait 45 minutes…read morepast my scheduled passport appointment time because there was only a one employee to handle both the mail desk and passport services. I would recommend scheduling your appointment before 11:30am or after 1:30pm to avoid a similar situation.

I had a simple but good experience here. I'm closer to the USPS in Federal Hill on Hanover, but I…read moreneeded a receipt for the box I was dropping off, and apparently the Fed location does not do that. I was pleased this particular USPS location has parking. I pulled into a spot in the lot and hurried inside. It was huge in there, I had no idea! I had to ask a security guard where I could drop the package off and get a receipt. When I arrived at that area, there were no others in line. I went to the first open register area, handed the USPS worker my box and asked for a receipt. She quickly provided me one and we wished each other a good day. I was in and out in less than 3 minutes. No complaints.

They have to do better with their hours…read more They are not properly staffed and it's evident because there are days when they are supposed to be open and aren't As one of the few post offices in the area they should try to improve their customer service from a hours perspective Now when they are open the one person working is helpful

Worst post office in the country. They never open on time if they even decide to show up at all…read more They give USPS a bad name. Terrible

My experience at this Post Office today was good…read more I came from the gym to send back some C02 tanks. I had them in the car and didn't feel like passing my house to go to my local post office. Google, directions to a Post Office near me. This one is in the cut, like in its own little cul-de-sac. If I was driving and looking, I never would have found it. Plenty of parking spaces and looked well maintained from the outside. Even when going inside, it was orderly. There was a gentleman at the window and about four people in front of me. The postal employee was explaining to the gentleman that she needed to know the country where the package was going. He didn't seem to understand, and they were both getting frustrated. The gentleman finally asked for the supervisor. The supervisor came out and handled the situation with professionalism. She explained to the gentleman that he had to complete another slip for his package; it required more detailed information. After that was settled, the line moved fairly quickly. I like that these employees actually had on Post Office attire/uniforms and they were speaking to me (not at me). I actually prefer this one to my local PO. I'll most likely try to come here instead to mail my packages.

Terrible Post Office. In the 13 years we've lived here, they have never once processed a "Hold…read moreMail" order-- you know, the ones you fill out online?! We go on vacation about once/year-- it's not rocket science. I've complained to a supervisor each time, and they just shrug, like it's of no concern.

I got here at 8:55am and they were supposed to open at 9am. Someone didn't come until 9:40 and…read moredidn't open until 10am.

Went to the post office here on Calvert Street on 1/9/23 at 12:30pm. Got inside and the sheriff…read moredeputies say "oh they are closed today because nobody showed up". Wow. Just wow. Should've listened to a few of the reviews and not wasted my time walking here thinking I'd get some business taken care of!

Tried to phone 10 plus times, does not answer phone! Package came through this place . . …read more processed at this place . . . and stayed in this place!

I know it's USPS so I can't expect much but this place is just the worst. They're never open when…read morethey say they are. Credit cards aren't accepted half the time. Everyone is rude. Go to ups down the road

Okay, it's the post office, and it's nobody's fault that works there that this place has issues. We…read moreknow the government is trying to run the entire organization into the ground. That being said, I went in there to do nothing more than drop off a package that already had postage. No bin anywhere to do something like that, so I had to wait for eight people. Man, some of these people, this may have been the first time that they ever went to a post office in their entire lives. Actually, stood behind a guy that was asking to track a package, and he had no tracking number. He had no receipt. He was just like, "Well, man, I sent it through here. Do you think you could track it?" Like, wow. That being said, the clearly overworked guy behind the counter was nice. He was going as quickly as he could, trying to read people's minds. I don't envy his job, but at least somebody's doing it so that our mail is moving around.

OMG! It's so hot in here I may have to leave! There's a line of 7 people and only 1 working the…read morecounter. 2 are behind the scenes. I understand manning shortfalls, but they could at least help the line right quick. One of the employees even said, It's a bit warm in here! " HELP!

Great customer service. Staff are very friendly and helpful. My experience at this location was…read moreAMAZING!!

Tried to mail a package to my parents at the address they have had for thirty years. I have sent…read moremany packages there before. The clerk insisted the address did not exist in their system and that there was no way to mail it. I explained that I was certain the address was correct and suggested trying to put it in again, but the clerk was not interested in helping. I went to another post office and they had no issues with the address and were able to easily mail it. Avoid this post office if you don't want to waste time going to multiple post offices to complete a simple task.

Good: They do empty the drive-through mailbox every day at closing time + 5-10 minutes. Staff will…read moreusually take all the time you need to get your mailing done. The community is slowly beautifying the PO with flowering plants out front & regular replacement of the street signs out front that regularly get run over by careless (impaired?) drivers.‼ Bad: rarely have 2 staffers at the desk (Thanks for nothing, Louis DeJoy!); and like I said, they do take time with each customer - which is frustrating ehen people come in with their packages in a jumble! They rarely have postage stamps - actually pretty unbelievable! (attn, manager - this is your USPS revenue stream!!) PO will only hold mail with properly filled out form for 30 days tops... why?!? Ridiculous, frankly - set up a long-term hold system, friends!!!!!‼ IN A HURRY, I go to the Wockenfuss mini-PO on Harford Road / open longer hours and you can buy chocolate while there!!!!!!!!!!!!!

Mail hold requests. I have made two requests to have my mail held while on vacation. Both times I…read morereturned with my mailbox overloaded with mail. I placed the request online and received a confirmation from the post office and still received Mail. I spoke with the manager and did not get the issue resolved. I would not recommend this post office.

I requested to have my mail held for 8 days by completing the proper request. When I handed in the…read moreform the employee asked "what are you going on vacation?" That question was not on the form therefore it was not her business to ask. Nonetheless my mail was not held. Incompetent.

I've visited this Branch several times and the staff are always polite and very professional. It's…read morean older post office but it serves it's purpose stamps, sending mail, and receiving large packages they always in sure that your mail is safe and secure. I recommend this location however always check with the hours they're open Monday through Friday 10 to 1 and then re-open 2pm to 4 pm even though it says on the website that they're open till five they close at 4 PM.