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    US Post Office - Bee Caves Rd

    1.5 (68 reviews)
    Closed 9:00 am - 5:00 pm

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    7 years ago

    All mailing doors are locked and won't open. Unable to drop packages or mail here after hours or on the weekend.

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    7 years ago

    My sister and I just shipped off a package here and the women who work at this post office are so lovely and kind, they made our day!!

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    Ask the Community - US Post Office - Bee Caves Rd

    Review Highlights - US Post Office - Bee Caves Rd

    What's interesting here is that the Bee Caves post office is probably a quarter of the size of our downtown locale, but services nearly as many people.

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    US Post Office

    US Post Office

    3.2(28 reviews)
    3.5 miDowntown

    Come wrench amount or so to check Mail. Always have access and other than seeing an there unhoused…read moreman in the winter inside, no issues. Today was a bit odd as the trash near the boxes were all wrapped shut. Thankfully there was one towards the front. Never had that issue before.

    I really wanted to like this post office because it's the closest one to me super convenient…read morelocation but after two separate terrible experiences, I'm officially done. Both times I went in, the service was shockingly rude and unprofessional. It's clear the employees here have no interest in helping anyone. Even when I spoke kindly and respectfully, I was met with complete attitude and zero effort. The overall energy is just off the staff act like they don't want to be there I even overheard one staff member saying "I wouldn't be here if they weren't paying me", and they do the bare minimum. The building itself doesn't help either it's dark, dirty, and honestly feels neglected. Whoever took these photos they're completely outdated and misleading. Both visits, I was simply trying to return a small Amazon package (a foundation, nothing complicated). I don't have a printer or tape at home, so I politely asked for help, and was flat-out denied. I left, went out of my way to print the label elsewhere, and came back another day. A different employee helped me slightly, but still told me I had to buy tape and tape the box myself, then immediately started helping the next person mid-conversation. I left frustrated and unwelcome. For something as simple as a return, the process was painfully difficult. I didn't even get a receipt and wasn't sure if that was normal. It's unfortunate because the location is convenient, but the lack of professionalism and basic courtesy ruins it. I'll be driving farther out from now on for better service. Hopefully management sees this and does something about it this is easily the worst USPS experience I've had anywhere.

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    US Post Office - Congress Street Post Office

    Congress Street Post Office

    US Post Office - Congress Street Post Office

    Congress Street Post Office

    US Post Office - Congress Street Post Office

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    Congress Street Post Office

    US Post Office - Inside

    US Post Office

    2.3(135 reviews)
    5.1 mi

    This honestly has to be the worst USPS facility around. Extremely unorganized. I had to go because…read moreI had not received my held mail in 4 days. Of course they have a local number but do not answer it. I waited in line for over 10 minutes to get up to the counter. It seems like when someone was done, they just got up and left the counter. I finally got to the counter and was faced the rudest, unprofessional employee ever. I asked if my mail was still being held and was ordered to provide my ID. No please or thank you - just give me your ID. I had my printout as well showing my dates when my mail was to be held and when it was to be delivered. After giving my ID, waited over 8 minutes for her to return. Was handed a bunch of mail, some of which was not even mine and gave back to the agent. She immediately marked as return to sender. I told her it should not be sent back, only to be delivered to the right address. Didn't matter, still marked AUK - address unknown. I asked if she could verify if my mail would be delivered moving forward. I got an eyeroll and huff. She said she had to check with her supervisor. I also asked why my mail had not been delivered as scheduled. She stated our "regular" person was on leave and had temps and they had thrown out all of the hold mail cards and people had to come in. Which was very frustrating to hear. No apology, nothing. I am truly hoping for my mail to get back on track. Just do better.

    My package was not delivered due to insufficient address. So I called and they told me the address…read morewhich was the Menchaca Rd to pick up my package. However when I get to the post office they tell me it's not at this post office as well as they had already sent my package off somewhere else. Taking timeout of my day to go there then getting told it's not there when I called really pissed me off. Generally everyone had an attitude there. Don't recommend this as your go to.

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    US Post Office - Inside

    Inside

    US Post Office - Appropriate Meme

    Appropriate Meme

    US Post Office - That's my dog Benny. I don't have any pictures of Rob or the post office so

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    That's my dog Benny. I don't have any pictures of Rob or the post office so

    US Post Office - Bee Caves Rd - postoffices - Updated May 2026

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