My sister and I needed passport photos and some documents notarized. We made an appt for Saturday…read moreafternoon; it was the Saturday after Christmas. As you might guess, the place was BUSY, with people sending returns of gifts or picking up packages; one reason why this review is 5 stars is the store had enough staff working that they were able to provide quick, efficient service to the patrons that came in to use delivery or return options, or pickup their mail and packages that had been delivered to their UPS mailbox. That meant that the UPS rep who took our passport pics and processed the documents for the notary services was able to give us his full attention for the 20-30 minutes it took for us to get everything taken care of. Again: HUGE plus and a big indication that customer service was obviously a priority that one worker was able to devote his time and attention to what we needed on a busy post-holiday weekend. And we never felt rushed. Rashod Doyle was the gentleman who helped us. He was meticulous, patient, and took little extra steps that he didn't have to, in order to help ensure our documents would be ready to go for "official" review and (fingers crossed) approval. Rashod went out of his way to explain what he was doing with every step of the notary process so that we understood and felt confident with the care and attention he demonstrated. We had been somewhat apprehensive about the process, but Rashod really made it "stress free". So a huge kudos and thanks to Rashod and the staff for making everything seamless and easy.

Do NOT get your passport picture taken here. Mine was rejected for TWO reasons, had to go back to…read morethe store. I had the email that had the picture attached, but they wouldn't give me my money back.

This has become one of my go- to spots in KOP. Nothing is too big or too small, VERY affordable,…read moreand avoids the craziness and unrealistic hours of the post office. I've been back over a dozen times, and am still amazed. The owners are FANTASTIC, and always pack protectively, and ship efficiently. I recently shipped some leather upholstered cardboard that is used for door cards on old BMW's (very fragile), and they created a custom box which saved me over 40$ on shipping because of more favorable dimensions.

Nicest people ever. I feel happy going here! Thanks for making it a positive experience running…read moreerrands.

I'm one of those people that dreads going to the post office. There's always one disgruntled person…read moreworking (no matter what location), usually at a snail's pace while a long line of people wait impatiently to be served and get on with their daily errands. However, this is one post office that I don't mind going to. John, the counter clerk, is always courteous and friendly. On this particular trip, he also saved me a great deal of cash. I was shipping a dress to Quebec, Canada via box (the only thing I had since I usually ship flat rate) when John informed me that it would cost $32 and there would be a more cost effective way (since the item was so light). So he pulled out a manila shipping mailer and sure enough it fit! In a matter of seconds, he reduced my bill from a possibly $32 to a mere $5.60! It's no wonder that people come from other areas (mostly Norristown and KOP) for the service John provides. Top notch!

I attended orientation here on February 10, and the entire experience felt less like a job…read moreopportunity and more like stepping into a corporate oligarchy. From the moment I arrived, the environment was rigid, controlling, and completely dehumanizing. The phone policy alone was enough to show what kind of system this is -- supervisors grabbing people's personal devices with no respect or professionalism. It felt invasive and unnecessary, especially when adults are treated like children who can't be trusted with their own property. The security process was just as bad. Long lines, metal detectors, and a slow bottleneck that punishes workers for delays the company itself creates. Even if you show up on time, you can still end up "late" because of their own system, and they make it clear that the blame falls on you, not their poor setup. The entire atmosphere reminded me of an institution, not a workplace. No warmth, no respect, no sense of humanity -- just rules, surveillance, and a constant feeling of being controlled. I left before even clocking in because I refuse to be part of a place that treats people like replaceable bodies instead of human beings. If you value dignity, autonomy, or basic respect, think twice before working here. This location operates like an oligarchic machine, not a job site.

I made three request for my packages to be held at a FedEx facility for pick up. They did not leave…read moreit there and attempted to deliver it to my house twice took me 30 minutes to get on the phone and she promised me that my delivery would be sent to the FedEx pick up location, but it would be taken care of and I should be able to pick it up there today. I get a notification that my delivery has been delivered and left at the front door. That is not my front door. That is the sidewalk in front of the business underneath my apartment. My door is not there. My door is in the back with all of the other apartment, I have lived at this location for two years and not a single delivery sent through. FedEx has been delivered successfully to my house 9 times out of 10 they refused to deliver it and I have to pick it up at a location 20 miles from my home. the one time I request to pick it up they dumped it on the sidewalk.

Friendly proficient staff! Pat saved the day! Thanks for your help getting our materials printed so…read morequickly... even though I'm a Cowboy's fan. Convenient location too, just off DeKalb Pike by Target.

Uh-oh - emergency happened and I needed something printed fast. I'm talking same day, a few hours…read morelater, I needed it in hand - on a Saturday... I called a few places and Fed-Ex was confident they could print my product and have it to me before closing time. And they delivered! (ok, pun intended :). Submitted the graphic was as easy as emailing. The only thing I wished would have been better was if they would have emailed me back or called me to confirm receipt of it and that they were working on it. I also didn't receive a proof - but that may have been due to the turnaround time. All in all, for a quick print - they came through. Thanks!

The people that work here are extremely friendly, hard working, and great at what they do. And they…read moreare so fast, rolling customers though at such a quick pace. I have never had that experience going to any other UPS location. I would very highly recommend using their services.

I was told to take the item I ordered to a "Happy Returns" location which included this UPS…read morelocation. I put it back in the original box but the girl took one look at it and said it was too big and would need to be repacked. She did not even look at my return barcode. So I took it to staples. Staples took it out of the box and put it in a "Happy returns" basket with other returns and said that is the way they require it to be returned. Makes sense. Less cost for one big box instead of a bunch of little ones. They gave me a receipt and I was on my way. I suspect UPS is also supposed to do that but because she did not even look at the return slip, they lost my business. I'll use another shipper in the future.

Their drivers are reckless & the company will not take accountability. Their driver made a left…read moreturn from the right lane and hit my car with my young son in the backseat. Their commercial van drivers did not stop and just sped off! Terrible company.

I have worked with Arnold's office furniture on three different office upgrade projects. They have…read morea large selection of office furniture and offer great value. Customer service is top-notch and all three installation teams they have sent to our site have been great to work with.

A new bike shop that is doing things right. None of the typical bike shop attitude…read more I found them through a search on the Giant website because my tri bike was in need of a tuneup before an upcoming race. When I called to make sure they could fit me in, Rob, the GM, was very friendly and encouraged me to bring my bike in whenever it was convenient. When I arrived, both Rob and Kyleem (sp?) were courteous and welcoming. Rob gave my bike a once over so we would have an idea of what all would be required in the tuneup-and he didn't do it in the typical I'll-talk-down-to-you-because-you're-a-woman way most bike shops do. Kyleem chatted with me about bikes and gave me a lot of good info about the differences between two group sets on a new Giant I'm thinking about buying. They promised my bike would be ready the next day and sure enough, I got an email the next afternoon that it was ready to pick up. I got the same friendly service when I picked up my bike, and the cost for tuneup and hub repair was super reasonable. If you need service or maybe a new bike, definitely give this shop a try. You won't be disappointed.

Everyone is very friendly & helpful! I've recommended friends go there and they have also had great…read moreexperiences. Kyleem is so patient and takes his time to work on your bike concerns. I've done some rides with Rob & Kyleem too awesome shop! Highly recommend!!

I needed a notary and the young man told be that notary services were not available until noon, but…read morehe would do me a favor since it was 5 minutes until noon.

From the owner: The UPS Store #7840 in Paoli offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .