They will mark your package as delivered and it won't arrive until days later. Good if you like delayed gratification.

Ms J the woman of Indian descent needs to be fired. She is incompetent, can barely understand english, and holds up the line everytime I come to the post office. I am a regular weekly and she will deliberately not service my request because she feels as though she is entitled to her position and no one will do anything about it. Everytime I have a problem with Ms J I will leave one star. Completely unacceptable. Ms Noelle and Ms Speller at the 2 windows on your left when you walk in are absolutely amazing on the other hand. No problems, no confusion, excellent at their jobs they need a promotion . I will only work with these two going forward and I suggest everyone else to do the same. Thank you. read more

It's ridiculous on how is 6:45pm and this mail carrier has yet delivered mail.. this is all the time.

change your operating hours! your website and app say walk in Tues-FrI 8-9am. I've been waiting in line since 8 am to get declined at 8:55. if already paid an additional 200 to have my documents expedited I just needed. there's no way I'm the only one who's had this experience you've been open quite some times and the hours are still wrong. no one wants to be up at this time fix it. read more

TERRIBLE !!!!!!! Terrible is the only word that can describe this postal office. Let me tell you why, 1- Long long lines 2- Only 2 people attending all the customers ! 3- Only ONE!!! For packages !!! Can you believe this !!!! 4- The heater is so high you can melt waiting on the line !!!!!!!! 5 - They are extremely rude !!!!!!!!!! 6- They don't deliver the package , they just leave a note to pick up the package! hello !!!!! the line is 2 hours !!!!!!!!!!! The note said the elevators were not working, LIE !!!!!!!!!!!!!! They are not doing their work ! I wish I can go to another post office ! read more

I wish I could give them zero stars. EVERY single time someone stays home to wait for a package, the lazy delivery person doesn't attempt to deliver the package but instead just leaves a "we missed you note." And then when you go to the post office to pick up your package that they failed to deliver, you end up on a long never ending line. This line will forever be long since they never even attempt to deliver packages. read more

I wish there was a chance to give zero stars.. One star is too much for this lazy, office. They do not care about their customers. Try phoning them. Impossible, not any time during the day, not when they first open. What is the possible conclusion? They are so overworked??? No, they do not care. Shame on them. read more

Worst post office in the US. The line is consistently 20-30 people deep. You wait one to two hours to do a transaction. There are usually 2 people with attitudes working. There is no reason people should waste an hour or two from their day to go to the post office.u read more

US Post Office - The lines - Post Offices Near Me - Bronx, New York

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If I could give them a negative 10, I would. This post office is HORRIBLE and has been HORRIBLE since I've been living around here for 20 years!!!! Every time I get a notification that my package has been forwarded to USPS I get the chills because I know that it will come with BS. My building has bigger boxes that allows them to place packages there however for some reason they rarely use this option. I always get the notification stating that they were in my house at some random time and no one was home. Then I have to come to the post office, make the line and wait until their slow employees can assist us. This is horrible, I tried making complains so many times but the honest truth is that none of them care. I also get mail everyday that belongs to another building either here in the bronx or in queens. 0 stars is what they deserve! read more

I mostly have a hate/hate relationship with this post office. Actually the post offices in the Bronx that you might have a pleasant experience with, outside of the post office on 149 and Grand Concourse (which is hit or miss) are far and few between. I have been dealing with this post office for over 5 years and one of the things I look forward to when thinking of moving out of the Bronx is not dealing with this headache. Their communication sucks. The rules change every week, there are hardly ever more than 2 windows open, (one for retail , one for packages). They are slow and most of the time unpleasant. If I am selecting delivery for anything I almost always opt for the service that will not be USPS, as a former postal service employee this is just horrible. For some reason package deliveries will almost never be delivered to your address, resulting in your mail being redirected to the post office for pick up. If you are a working adult, with the more customary work schedule, (even if someone IS IN YOUR HOUSE all day and the "attempted delivery" was not made) that results in you either needing to take time off from work,or visiting the post office on the weekend. Of course making the lines than what is already the standard practice here. The post office has told me a few times on a Saturday , both in person and also through the big AF sign within the post office that it is open for package pickups on Sunday from 10 am - 2pm , and guess who looks like a big dummy standing outside of the post office from 9:50 - 10:38 am this Sunday morning???? I so hate it here. read more

US Post Office - 10:38 AM 11/8/2020 - Post Offices Near Me - Bronx, New York

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I love the way customers bad mouth hard working people. Especially during these tough times. When most of you couldn't do the job that our USPS workers are doing. I'd like to see some of you get out there With this COVILD-19 and walk the streets for 8 to 10 hours a day. And put YOURSELVES at risk the way these workers do for you. You sit at home and bitch about getting a package a few hours late. Or that your mail isn't delivered at a certain time. Or how about the people that come in and yell at the clerks . There doing their job. What are you doing ? Maybe if you were to walk in there shoes for six months , You'd know how hard they work. I applaud their efforts. So I want to close by saying ... THANK YOU USPS. For all your hard work. God bless you all. read more

WORST POST OFFICE I'VE LITERALLY EVER BEEN TO. Terrible customer service. Carriers have multiple times stated that delivery was attempted when we were home the entire day. Several times we've tried to go they've closed at least 45min earlier than posted hours. 2 packages fully lost and in one additional instance a package was left on our steps (in the Bronx) when our mail was supposed to have been held (with email confirmation of the mail hold and email confirmation placing date of delivery within that date range), and when the package was stolen they said there was nothing they could do. Dread coming here. Every time. read more

This Post Office is the worst thing I have ever been to. They don't do their job well all the time. They are in a bad mood and they give them a bad time. It is terrible the way people are cared for if someone does not speak Spanish they are also treated badly and they are not able to help. terrible! They need employees who helps and respect read more

very lazy people, working in this post office may be salary is not too good or they working for free

This place is so bad they say they made an attempt to drop off my package and they never did only to get me to go to the post office and pick it up because they're too lazy to deliver it I don't know why Amazon uses them, I paid shipping and handling The customer satisfaction is terrible someone should do something about this either the post master on site and have staff under supervision review. read more

Window number 3 Horrible service, TERRIBLE. The staff is bad !!! They serve with a very bad attitude. Why is it so difficult for these employees to be nice while giving help? Helping the customer is supposed to be your duty !! The Employees there will treat you badly for not being sure and not having knowledge about the service. read more

If i could rate a zero i definitely would. This place is outrageous. They claim they tried to deliver our package A LIE!! because we were home at the time they claim and they never left a ticket,so i had to call to find out where my package was. When i get to the post office (4 different times) it's jammed pack only 2 windows one for drop off and the other for pick up IT'S THE HOLIDAYS WHY IS THIS? AND WHO IS RUNNING THIS PLACE? I still haven't received my package, i have to go back. Just because it's the south bronx doesn't mean we have to except this if they don't want to deliver your packages then i suggest get another job someone else would love to do it. What's sad about the situation is that NOTHING will be done about this. Maybe i should call the news. Someone MUST LOOK INTO THIS!! read more

Always a ridiculous line and always understaffed. Staff are nice enough though. No wonder the usps is having issues. 40 minutes to pickup a package and buy some stamps is absurd. read more

US Post Office - Post Offices Near Me - Bronx, New York

The worst Post office in the Bronx. They take days to deliver packages. They don't leave a notice. Workers are rude and lack education. They never have a manager. So don't bother asking. You can go any time of the day ", any day of the week and they have long lines. Customers need to start calling the customer service center and putting in complaints. So something could be done. One star because unfortunately we need to leave one star to leave a review. read more

This post office is conveniently located down the block from me. Opens at 9 am and as soon as it opens there's a line so long it wraps around the post office. There's only two employees everyday in the morning who are behind the glass. Then there's a third employees who helps people paying with credit/debit cards. They always have my package and haven't had a bad experience but the long line wait. Everyone tried to get there as early as possible to be the first on line. It makes a lot of people late for work. ...,,Oh and they have started to take passport applications at this location. read more

This USPS needs new employers. They seem to have a trend of constantly losing people's packages. My package said it was delivered in the mailbox. I check the mailbox and nothing is there. Either they put it in the WRONG mailbox or they're lying. People spend money on some packages just for it to be lost and nothing they can do about it. When it is in fact their fault because they can't do their jobs correctly. READ THE ADDRESS. READ THE APARTMENT. AND DELIVER IT TO THE RIGHT PLACE. I don't understand. This is the worst USPS location. I literally have to put a relatives address because I'm guaranteed to get my mail from their area than mine. So unreliable. read more

I dread having to go to this post office. Many times I am home at the time they say they attempted delivery, many times they won't even leave the pick up slip. Then I have to go and stand on this never ending line while they have one or two people working. The heat is on high for no reason just to make people miserable on this long line. I didn't know I had a package there that was a gift I needed today for Xmas eve until my mom told me it said attempted a few days ago. I'm 9 months pregnant and standing on this line sweating, I came prepared with just a tank top under my coat but I was still burning up. They need the delivery people to actually try and make the deliveries and they need more people working at the post office and they need to turn off that heater. read more

I wouldn't even give them one star if I didn't have to! The literal worst! I've lived in the area for over 2 years and NEVER have actually received a package through them. Which would be one thing but then they don't even leave a slip!!! On multiple occasions my mail will get delivered to the wrong address! Like get your shit together! read more

The worst. Why is there always only one person working?!?!? The line is always long and there's only ever one person it's ridiculous! People need jobs maybe y'all should hire some because it's clearly necessary. read more

This is the worst post office in New York!! Your packages are constantly missing (stolen) by the employees and nothing is done to rectify the problem!! This post office needs to be shut down!! When you speak with the supervisor about your issues nothing is done!! The employees here have no respect for the customers and your packages coming and going will be nothing but problems!! read more

The worst post office in existence. There has to be a way to either have new staff take over or just shut the place down and build something that benefits the community. These folks don't deliver packages. They can get a bit irresponsible with the mail. They don't deliver packages. The attitudes at the office are pretty much the worst and did I mention that they did not deliver packages! There has to be a way to get rid of this PO or at least the folks working in it. read more

First of all this place is creepy looking and the ladies at the windows are just plain rude gave me and other people a hard time. This young ghetto chick didn't want to give me my package cause I didn't have the correct address on my Drivers License but it's a state I'D. Then had the nerve to talk smack to me when I was leaving saying in a smart way that the next time I'm not going to get my package. And that's when I came back and went off on her and told her if they would of delivered it I wouldn't be in this help whole. Mind you I didn't have the same problem last month. She should be careful with who she talks to like that cause i know some people who are supervisors at other branches and who are friends with the higher ups like Mr Allen Tanko the manager of retail services and Miss Megan Brenna who is the postmaster of the United Post Office. Point blank this place is the worst read more

I have items that were suppose to be delivered. Instead the delivery was not attempted at all and now they are threatening to send items back. I have no way of retreiving the items and only get to speak to an automated service. This is the 3rd package to have this issue from this post office.The items are for my students via an organization and they will not resend returned packages. It is disheartening and overwhelming to say the least. read more

The carrier did not try to deliver the first time , the post office needs new couriers tellers and managers because that shit is not functioning as intended making the communities be inconvenienced, what are they getting payed for? read more

I love the United States Postal Service but this location the staff the way it's set up the organization is a mess horrible horrible horrible every time I've been there in the past three years that I've lived in this neighborhood I on average have spent at least 30 minutes waiting to see someone so I avoided at all costs nobody seems to care about making the experience when going to the post office a good thing.all I can say is that I'll probably usually will most likely go to a different post office location read more

The worst ever long line and the people that work here are miserable do they pay them here cause it looks like they are working for free Good mornings are Free read more

If I could give it 0 stars I bbn would this is the worst post office ever just tracked my package says it was put in my mailbox at 249 this afternoon but there no package call the post office whoever picked up the phone is a joke he never know anything the carriers from this site are a sad excuse with the exception of maybe 3 workers and the workers at the windows are slow as hell I hate this post office it need to be shut down or just fire everyone in it and get a whole new staff read more

WORST SERVICE EVER!! They always claim to attempted to deliver packages and that's a lie. I always have someone waiting for my packages for them not to do their job. Then when you call customer service the wait is over an hour. Sometimes they mark my package as deliver and then take their sweet time to actually put it in my mailbox. It's ridiculous that this is allowed to go on. read more

They Suck!! The Mailman's & Lady's who delivers the mail are OK the few that I met that's about it but The office sucks!!!

OMG THIS has to be the worst post office EVER!!! Works are so rude and never answer the phone. Like how tf are you suppose to know if your package is there, when you NEVER got a slip that a package was left in the location???? And than they want to say returning back to sender bc you didn't pick it UP!! LIKE WHAT??? read more

If hell had a post office, this would be it. Lines out the door, slow apathetic staff.

Mr. Teteh a "F" for mangier customer service Ms. Williams a "F" for customer service Ms. Walker a "A" for customer service This is the worst post office in the USA that I have ever been to. The attendent Ms. Williams has a disgusting unprofesional attitude. I went to do my passport and had a few questions. I was first attended by Ms. Walker whom was very nice and helpful. But then I had to go back to the line and ended up in Ms. Williams window, I said good morning and simple asked one last question regarding the application. Ms. Williams gave me a disgusting attitude and told me "Ms. You are being difficult and asking too many question !!!" . I told her " I am not I just was not sure about one last thing and the passport is not free, I am paying over $100.00 for it and I can ask the questions I need to before I mail it out so that I am sure". I had to leave the line because I did not want to be at her window and I went back to Ms. Walker to help me and then the manager Mr. Teteh was there and did nothing and said nothing. I told him that Ms. Williams "her attitude was disgusting, why would he allow her to give such poor customer service?" BUT he did nothing. He did not even care. It was way to early in the morning for Ms. Williams to have such a bad attitude. Where is the customer service? How about just being polite? I did pay for my service and I deserve some respect. read more

Service at, and from this post office is below poor. Nonchalant attitude. "I don't care attitude". shame! shame! shame!

very late with package arrival ,plus lazy workers.. some of them don't even deliver the package to your apartment they'll ring the bell for you to get it ..smfh read more