Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

This is a perfect no-hassle establishment. Staff is attentive to your needs and ensures your mail &…read morepackage deliveries are kept safe. They take your calls & wrestle alligators on your behalf when there is a s*** storm brewing...What else do you need from your mailbox service!?! They are there for you!

Yes, it's definitely Mailboxes & more with such welcoming service. The Husband & Wife team oozes…read moreout pleasantries while assisting their steady flow of customers. They took over the business three years ago. Aside from copying & shipping you can get fingerprinted, order silk floral arrangements, pick out a greeting card & snack on the abundance of beverages, bottled Starbucks drinks, candy, chips, cookies, etc. If you're feeling lucky, purchase a lottery ticket or two. There isn't self-faxing & printing, yet you can email your documents for them to print out for you. For shipping, bring your own packing tape or you'll be charged a user fee...better than having to buy tape as you do at USPS. You can drop off packages for UPS, FedEx, DHL, USPS & Amazon - for the latter, they do not have the Return Code Scanner. There's a mini workstation, pay as you use. My tasks of printing, faxing, shipping & a couple of treats came under $12. The neighborhood's friendly one-stop shop for all your mailing & then some needs.

Woohoo! I am first to review!…read more I set up an account with Andrew, the store owner, as I aneed a place to ship my stuff from LA to Bethesda. I didn't want to set up a po box as the walk was too far to my apt from the post office (imagine lugging big boxes in 90 degree heat and humidity). Turns out this place is two blocks away, and I have far better communication with Andrew than dealing with the post office. Case in point-he usually calls to let me know when I have a package and is willing to stay a little after store closing to let me swing by. This place is closed on weekends, but Andrew was even willing to come by early on a Saturday morning to open up shop just so I could pick up my new macbook.. A great and secure place near the battery lane apts to ship stuff to.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

Due to inclement weather we will be opening 4 hr delay or closed depending on the Maryland state…read moreservices on January 14th. Please call ahead before driving through the snow. *301-260-9156* Weather permitting, we will be back to regular hrs on Tuesday January 15th. The UPS Store

If you can avoid it I suggest it, they are always super busy and rarely friendly. I get it, it's…read morethe only location in the area but honestly it may be worth it to drive out. Sidenote: everything is an additional fee so make sure you know what's needed prior to arrival so you don't have to stand in line get out and re-stand in line. They need a help person when you enter like MVA .

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

Very excellent, friendly and informative customer service. This was the busiest UPS store I've ever…read morebeen in and the two gentlemen who were servicing it were amazing. They managed help people scan and copy, fingerprint, notarize, and return packages and more. They were capable and pleasant the whole time and with each customer.

The service here is decent. Employees generally seem attentive and willing to answer questions, but…read moreapparently they aren't willing to help a senior citizen who clearly couldn't carry her return in herself. I had just finished processing my return when a senior citizen customer behind me had asked for assistance in carrying in her packages, if she pulled her car up front. The customer was pleasant and had already processed her returns at the self-checkout kiosk, and just asked for a little assistance. Instead of offering to help the senior citizen carry in her packages, the cashier told her that "they had a dolly" and told her to "use that." I was honestly taken aback. The customer was very clearly a senior citizen, and though she was walking unassisted, it was very clear that she lacked the physical ability. I was in a rush to get to my next appointment, but ended up helping the customer carry in her return packages. While we were walking to her car, she informed me that she had never had this issue before at any other UPS locations (so it clearly wasn't a "company policy" issue.") If the able bodied/young cashier would've taken 2 seconds out of her time (it wasn't even busy,) she would've seen that the packages weren't unusually large nor heavy, but just an issue of mobility for the customer. I understand that we are all busy and stressed and customer facing jobs can be really stressful, but the complete lack of awareness for this senior citizen asking for assistance was really disappointing.

I have been with Intelligent Office for a really long time. From the beginning when I just had an…read moreaddress from them to renting my first office and then my second office, and then finally outgrowing the space so I moved into my own office but they still answer my phones. I still do a lot of their networking events and lunch and learns. Even when I moved out of their office, they cheered me on. They still cheer me on and help in every way possible. This is a great group of people that offers very valuable services. You will never be just a number to them. Your successes is their success and they show that in every way, every day. my business and my life change for the better when I walk through that door and I would recommend them 1000 times over.

I have been using Intelligent Office in Reston for the past month, and I am very impressed. The…read morestaff are polite and professional, the onboarding process was comprehensive but painless, and I have gotten nothing but POSITIVE feedback from my clients. I am very pleased with how Intelligent Office has elevated my business! Thank you Matt and Angelica!

My mailbox bracket snapped when the post was hit by a truck during the snow storm. I researched and…read morefound a comparable bracket from Midatlantic Mailbox Inc. I ordered Premiere 3" St John Scroll Mailbox Bracket for $101.22 including shipping to my place. Once I replaced the broken bracket and attached the mailbox to the post, I went to place it into the hole that was prepared in the ground. When I placed the entire post/mailbox assembly into the ground, the stress of the placing the post into the ground snapped the bracket the same way the old one broke when the truck hit it. When I reached out to the company for a replacement, I was told that it was the installation error by not using the mailbox support/bracket and it wasn't designed to hold my mailbox that is heavier. Nothing in the descriptions of the product showed any limitations on weight and when you actually look at the design, you can see how flimsy the design is. Look at the photo and make your own conclusions. If this bracket doesn't even hold up to the installation of the post into the hole, this will not last. Do yourself a favor and avoid this product as well as this company. They don't stand behind their product and blames the customers if anything happens. Do not support this company. Avoid as they will not help you.

Dear Anne, I called…read moreabout 2 weeks ago to order a part for my mailbox. I am writing today to express how thoroughly impressed I was with all the folks I dealt with at your company. I spoke with Brandon on 11/16/20 where he walked me through ordering the part. Extremely willing to assist. Professional. Knowledgeable. Thorough. I called the next day to request confirmation and tracking info and was told that Brandon was unavailable. Lora answered the phone and immediately offered to look up my order and help get me the info I needed. She found my order right away, emailed the info to me and I was on my way. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. Today I called to get the email address of the boss (you) and Lora and Brandon. I left a voice message initially. Marlene called me back promptly and gave me the info I requested after I explained my intention to write to you. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. And kind enough to tell me a little more about your company. Certainly, if I ever need a mailbox or parts, or come across someone who does, I would highly recommend Mid-Atlantic. Too often we complain about bad service. Rarely do we acknowledge great service. THAT, was great service. Thank you.

arrived at 6:50 pm and they guy had the store all shut down. I said you close at 7. he didn't care…read more worthless. sept 5, 2023

I like to use this ups store but it is very hard to get in there door I am non ambulatory in a…read morewheelchair and have always had trouble getting into this store. Today while positioning my chair to force there door open I got stuck between one door slamming shut on me and oops the other door wedge me solid so I could not be freed I was stuck there until passerby came to my rescue and when I went to leave I was afraid to go out there door. So I backed out and had to use force of my chair to get out. The employee there just watched without a care in the world. Maybe adjust the spring tension so it is not so strong to slamming shut on it's own ?