If I can this place no stars, I would. This post office is the worst. Have people waiting for packages, they say attempted delivery and never show up. I do not know what is going on but I hope they shut this place down. TSA going without paychecks, they do more than these people. Cut these a**holes pay checks. There has not been a delivery truck in the area for months. Again, the worst! read more

This is the WORST POST OFFICE , with the worst staff these women seem to be mad at you because you're coming to get a package or a piece of mail that was NEVER DELIVERED TO YOUR ADDRESS AS IT SHOULD . lol attitudes are so distasteful and unwarranted If I could give these women four thumbs down I would read more

Just gonna get straight to it... BY FAR THE WORST POST OFFICE IN AMERICA.. 5 windows and always 1 person working and they take 25mins for each customer so if you get here and there's a line Just turn around and go home or to another location. read more

Where do I start this post office does not open on time on a Saturday employees are always laughing in the back they can never really help you out everytime you ask for a manager they bring another employee to assist you and they sometimes still can't help the it turns into attitude its just crazy and someone need to look into this station. read more

Just left without being able to return and item. The chunky lady with the glasses and braids has a power trip going on. Idk what her issue is but she's so unprofessional and rude. USPS needs to do a review on her. read more

This post office lacks customer service and professionalism. They need new staff that's friendly , and wanting to help and enjoy the job. It's pretty simple. I know working in the post office could be hectic and haptic. But it's no reason they should be rude, nasty, unhelpful and almost incompetent when it comes to where people's packages are and how they can retrieve them. This is literally a really nice post office that has potential only if new people new managers and not older grumpy and mid age people who really don't care about your package is work. I dread going here when ever I have too. read more

better customer service is needed. There was only one person trained to mail parcels and she went to lunch, to return at 4:00pm. Is it possible to get more capable service representatives at this location to serve the public? with 6 windows and one operating window, it's clearly this post office is severely underserved. read more

This has to be the Worst USPS in Brooklyn. Clerks are always on their personal phones, always a long line, always attitudes, whenever you need help it's always "someone's else's" job. I would avoid going here at all costs read more

Inefficient staff. There's more than enough employees to cover all windows, but only one service station. 5 employees behind the windows talking amongst themselves about personal matters while the line got longer and longer. Then a customer came up to surrender a letter that was placed in the wrong PO box. Yikes, I would have been livid if that was my letter and it had some sort of sensitive information inside. There's no hope here read more

Worst in the city. One worker moving nice and slow. A little boy walking around by him. Smh read more

US Post Office - Post Offices Near Me - Brooklyn, New York

See all

We are SICK of these fill-in-mail-carriers & fill-in-package-delivery people, they basically got kids working the route that has no respect for people mail/package. Our house has the USPS key box so they can put our mail/packages in the entryway. Yet we come home find our packages sitting out in the yard open due to trash-go-ers, to mailed work checks damage due to mail being left by carriers on the floor wet/thrown over gate wet due to rain, again damage!!!!!!!! We even have a sign stating do not leave mail or package outside please put in mail box, but yet they still do what they want. And several times when we confronted the different people doing it they refuse to give their names to us. WE ARE SICK OF THE ILL TREATMENT. One of the people today left our mail on the step, as can see in the picture and it's been raining off and on today. This person was covering for our regular mail carrier who is Jeanette (who is amazing), this lady was a young slim woman if this helps any supervisors on Feb. 4th at 2pm covering Macon and Lewis!! Please be professional!!! read more

See all

This is a true series of interactions that happened to me recently at this post office. Word for word, I swear. I brought a package in to be mailed. Waited in line, got to the front, put it on the counter. The woman said, "FedEx". I said, "what?" She said, "FedEx." I said, "No, I don't want to FedEx it, I want to mail it." She said, "FedEx label." Ah, two words at last! With those two words I understood that she was saying that the box (which I had reused from a package that came to me) had a FedEx shipping label and that she couldn't take it that way. Which, fair enough. So I went off, took off the label, waited in line again and got her again. She looked at the box and said, "no return address." Three words this time! I looked at the box and realized that it was true, I had forgotten to put a return address on the box. Fair enough, but she could have mentioned it the first time. So I went off and added a return address. Waited in line again. The previous worker wasn't there--on break, presumably, from the effort of saying five whole words. So I got someone else. This woman saw a logo on the box (remember, reused box that had been shipped to me) and asked if it was going back to that company. I said no. She said she couldn't ship a box with a company logo unless it was going to or from that company. Stupid rule, but it's not her rule, so I don't blame her. But the other woman looked at my box TWICE and never mentioned this rule! I wasted so much time! I don't blame either of these women for the stupid rules, or for my own mistakes with this box. But oh my god, if you people would communicate, and tell me all of the issues with it at once, we would both save time. Go to another post office if you have the choice. This one sucks. read more

This is a horrible location. I sent mail out over a month ago as priority shipping. The receiver still didn't get the package. As well as no one answers the phone, they don't deliver your mail. I have no clue what it is they do here but it isn't the job of the post office. Poor communication, workers are rude, no mail being sent or received. read more

This place is Horrible!!! Many post offices aren't much better but this one is pretty terrible. Try to avoid this place at all costs. Make sure you have an entire hour to spend just to be on the safe side. Despite having 5 windows for service and 2 separate windows for picking up held packages, they try to only use two windows for all services so there's honestly never really a line of less than 10 people despite what time you show up. Occasionally, they'll realize that what they're doing is ridiculous and they'll have have someone come out to the package pickup windows to expedite that service; but that is a very rare occurrence. If you're sending a package, especially internationally, please take the time to make sure that they enter your customs information into the system while you're there and that all labels are attached while you watch to the ensure that the package is ready and will depart that day. Some workers are lazy and will put your box to the side and it doesn't get shipped out for over a week from your drop-off date. Also be sure that your package is fully sealed or bring your own tape or else pay $3 for a roll from them. They will not give you a single piece out of courtesy. Enjoy your experience. read more

1915 Fulton Street Post Office needs to be revamped. I ordered a major electronic package that weighed 20 pounds. First, they stated it was in transit. Then when it became clear we were looking for the package they went and stated it was lost. We filed numerous complaints. They are trying to cover their tracks so they closed the complaints and stated they spoke with us. Which they lied. I'm like people are not stupid. We all see what's going on here. Because it's a minority neighborhood they are stealing figuring no one would notice. Yet they complain and say they can't find employment. Take a civil service exam and are appointed to a position. The position does not give you the right to steal from the public. Reading all the Yelp reviews it is time a change takes place with this post office. If the change means people are arrested and fired for stealing so be it. read more

If you order a package through this carrier expect to not receive it. I've lost more packages through this office than received them and it's a very clear recurring issue for many of the people that live here. They will often mark packages as delivered on tracking information when it's not actually delivered and the security footage shows no attempts of delivery. I don't really understand how this is happening but if I want to order a package I now have to avoid this carrier at all costs. If you lose a package from this place you're not getting it. The post office is slow and patronizing. I walked up to the front desk to ask about my missing package and they told me to go to usps.com as if I didn't know the internet existed and wrote it down for me as if I didn't know where I was. Someone said this office was basically hell on earth and I couldn't agree more. I don't know how this place is allowed to function when peoples mail goes missing this often. I now have to order packages to my office and carry my things home on the subway because I can't trust my mail being handled by this office. Don't risk it. read more

I try desperately to avoid this place at all cost, but today I just couldn't. The lines have always been long , and it's somehow even dirtier. I do have to applaud the lone women handling everything. She was accommodating, and friendly but should have had help for a place with 5 windows. It gets a star simply for the this lady doing her job with a smile. read more

This place sucks. They are rude to people and they don't deliver the packages. I can't believe this place is still open. I paid to have a package come over night and they never delivered it The next day and lied they said they showed but never left the note. I have a camera on my front door and no one showed up. Y'all need to get to together. read more

If hell on Earth is a real place, then it's here. I have dealt with so many terrible post offices, but this place easily takes the cake. In the 3 years I've lived in the 11233 Zip Code I have probably filed 10 complaints against them. It's like you HAVE to be lazy, dishonest and a thief to get hired here. Packages for my building constantly go missing. They get marked as either delivered or delivery attempted. It's always the packages with electronics that go missing. Never the mail itself. If you try to call, they will def not answer. The people that work inside the office don't give a s**t about anything. No one deserves to deal with this lol read more

By far the worst post office I've ever dealt with. The reviews you see here really summarize all that is wrong with it. Long lines that wrap around the post office, and sometimes takes over an hour to get off of. Usually only 2 people at the windows during peak times, which is why lines are constantly unbearable. On a Saturday, come when they open or be prepared to wait over an hour. The workers are rude and lack any type of empathy. It's a mess. I've filed complaints through the website like many others and nothing. Just avoid read more

These sublevel human beings should be working with serial killers. Those are the only people who deserve this sort of service. There is one arrow that points to the right. I went to the window to the right of the arrow and get a hand pointing with a quick "I didn't ring that go to her!" okay....I go to the next window and say "I'd like" but was cut off by a rough "You too late, you shoulda been here by 3 to get your mail!" I was about to ask another question and was cut off again by "Blah blah 10 to 3pm etc etc." I DIDN'T EVEN CARE what the pick-up schedule was. That wasn't my question. So quick on the draw that she misfired. All unemployed petty people with chips on their shoulders should apply here, you'll fit right in. Yelp needs to give me 3 quarters of this one star back. There was an upside to my visit. These three horrible people carved through the line like level 10 samurai. There wait was literally non-existent. Too bad that was also the case for their humanity. read more

Sometimes they're fast, sometimes things take forever. If you're trying to reach them by phone, 718-493-6111 works. BUT you have to call them over and over before someone picks up. It took me 20+ calls spread over 3 days to get someone to pick up. Between 12-3PM is best for having a chance for someone to pick up. read more

This is by far the worst post office I have ever had the displeasure of having to use. Their staff is rude, I've made multiple complaints to consumer affairs, spoken to my driver, the manager, customer service reps, and I either never get my packages on time or at all. My regular driver told me that sometimes the other drivers on my route don't even go up the stairs to ring the bell. They've made up this lie about some "man" who waits for them to come by and "deliver" packages and then steals them - they are never consistent with delivery times so how would he plan for that? And how could he steal a package 30 seconds between it being delivered and me getting downstairs? They lie and say they attempted to deliver my packages even though I will be home all day waiting for them. If I schedule a redelivery they never redeliver my packages. I usually have to speak to multiple customer service reps every time I'm expecting a package because it NEVER gets to me. They always have to start multiple investigations and nothing happens. I'm so fucking over this. I honestly believe they are stealing my packages and being super lazy when it comes to them being delivered in the first place, which is strange to me because what else is so important that you can't even do your job correctly? Also NO ONE IN THIS POST OFFICE EVER ANSWERS THE PHONE. I CANT KEEP TAKING OFF FROM WORK TO WAIT FOR FUCKING PACKAGES TO MAKE SURE THAT THEY ACTUALLY DELIVER THEM OR TO GO UP TO THE POST OFFICE TO WAIT IN LINE IN HOPES THAT THEY ACTUALLY HAVE MY PACKAGES THERE. This has been happening to me since I moved in last September and I am so sick of it I don't know what to do. What is so fucking hard about delivering a package? I shouldn't have to go through all of this just to receive items that IVE ALREADY FUCKING PAID FOR. This is fucking theft! read more

The mail carriers all on the (PROSPECT AVE ROUTE) ARE THE WORSE! All of them should be, and need to be REPLACED. Their either talking on the phone, coming up the block with an attitude, complaining about the route, always placing people mail five houses down from the actual location, or three blocks away from the address listed on the mailing address, and placing the mail inside others mailbox in the building, Making it very difficult to get. This has been going on far to long and I am really tired of it! I understand we have bad days sometimes however, you guys are not even making mistakes! Leave the JOB, if there's an issue that can't be fixed, and let someone else that's willing to do it CORRECTLY HAVE THE JOB! read more

After waiting in line for about an hour To see the one attendant with a total of 5 ( five ) windows only to be told that you can only pick up your mail on Wednesday and Saturday, now that is the stupidest thing I have been told in a long time, I have always thought that was one of the purpose of the post office. Somebody correct me if I am wrong. read more

US Post Office - Avoid going to this post office if you can - Post Offices Near Me - Brooklyn, New York

See all

I went to this post office on May 6, 2021 for a replacement mailbox key. It wasn't lost or broken; I've had it for 21 yrs so I guess it's deteriorated or bent. Today is July 22, 2021 and I am STILL waiting for the mailbox key! TWO MONTHS LATER. If this post office doesn't deserve to be CLOSED DOWN; I don't know why. The entire postal service should be shut down; they're LAZY; SLOW; RUDE & don't appreciate that others have jobs they're trying to keep as well! I'd give 0 as rating, if possible. read more

SHIRLEY A CHISHOLM -- Post Office 1915 Fulton Street in Bed Stuy is THE WORST POST OFFICE. I want to support the USPS but come on- they can't be bothered to open at 9 a.m. per the hours posted on the door and online. Generally 2 people work the counters and do not give the heir of being totally competent. Often, people with a packages with pre paid stickers wait in line like everyone else- which is a total time suck. They don't even have a stamp machine. This location needs serious help. Please, USPS, send help this way. read more

This post office really sucks so far my mail does not get put in my mailbox or do my packages get delivered. They have no respect and you can have 100 cases on them but nothing gets done. If I go down there to find out what's going on with my mail then I will get arrested for saying exactly what I think of them. Which will lead to a big fight. They should close them down and have our mail delivered by a post office that really cares. read more

Oh my oh my... This post office here... Ok guys so, like most young people, I pay all my bills online, buy gifts online so that they can go directly to the person, and in return I'm usually rewarded with never having to see the inside of my neighborhoods TREACHEROUS post office. Quite frankly I can't imagine there's a post office worse than the one here. For starts, I'm home and my LAZY USPS driver doesn't ring the bell to bring me my box, assuming I'm not home, not feeling like carrying the box for no reason, in a hurry to get to lunch, who KNOWS... Either way you get the dreaded pink slip. When you get your mail and feel the tear come in the corner of your eye because yup... It's post office time. I come to this pitiful place and I'm tenth on line around 430... Office closes at 5. Out of the five windows, TWO ARE OPEN. TWO WORKERS IN ONE OF THE BUSIEST POST OFFICES IN BROOKLYN (yes.. You smell a disgruntled customer) Dude... I turn around fifteen minutes later... The line is all the way to the post office boxes... Aka THE BACK OF THE WHOLE ENTIRE POST OFFICE. After waiting a full 35 minutes I get my package and scoot out of there, trying to miss the riot that's sure to come when everyone realizes one of the post office attendants are going to have to come from behind the glass and stand at the door with the key as to not let anyone else in, and let each person out one by one. Lets not even discuss the rate at which the employees move... Slower than molasses on a 0 degree day. They move like we're in the Deep South and no one has anywhere to be, this is Brooklyn baby... SPEED UP! I feel bad for the workers, who actually work at a normal pace but they really should hire more people in this dark dreary pit they call a US post office. I mean just because its in the "hood" doesn't mean it has to look like death read more

USPS is the worst thing America has ever done. Postal workers do not care about you or your packages. They do, however, get a sick pension. The line is long and doesn't move because there are never enough windows open and no dedicated package pick up line. Just spend your day getting waterboarded instead. You can thank me later. read more

Slow, as usual, as always. No surprise here. One clerk on a Saturday morning at opening time? Smart. The line gets longer later in the afternoon. And apparently there's only one pen available in the entire branch. read more

Yelp really needs to make "0 Stars" an available option. Out of all of the disappointments in moving to Brooklyn I can think of, this is at the top of my list. I really try to stay away from saying negative things about stranger's personal attributes, qualities and characteristics.....but these people are incompetent, rude, classless and very unprofessional. I've had quite a few encounters with different employees and NOT ONE has proved to be capable/qualified for a job dealing with the public. I've had packages lost, packages that had a "delivered" status on the online tracking page but they were really still in the post office, I've had packages "out for delivery" for weeks....and then don't get in there and ask any questions. They don't want to work. I don't even know how government money is wasted on the salaries for these people. Disgusting. read more

While not great, this post office is a model of efficiency when compared to the One on Fulton and Howard. At least the line moves here and you will eventually get to the counter, which is, sadly, more than I can say about the other one. read more

Shirley A Chisholm post office in 11233 is the worst post office i've ever experienced. Lies and more lies of mail being "delivered" when it was too big to even fit in the mailbox. I can't wait to move away from here just so i don't have to pay extra to have things delivered by UPS or Fedex. Just horrible in every aspect. read more

Terrible, go somewhere else. A terribly inefficient post office (like the majority of USPS locations). It also stands to reason that the prime requisite for employment here is a rude disposition. Oh, and the USPS employee I was interacting with informed me, snarkily, that they aren't hiring. I recommend: https://www.thebushwickpost.com/ They're expedient and friendly. read more

I sent 7 pages in a document envelope to the Disability Department in California in late August 2018. I called the Disability office the first week October 2018. The associate said they never received the document!!! What? This was not acceptable!!! Thank goodness I made a copy of the paperwork. Although the non-delivery of the original paperwork has set my disability payments behind a month. Horrible follow through at this post office on Fulton in Brooklyn, NY. Zipcode 11233. Furthermore, I mailed two packages to my girlfriend's place in the same neighborhood in Brooklyn before I arrived. When I mailed the disability paperwork, I inquired about the two anticipated packages that had not arrived. She said the packages were delivered. Uh, NO!!!! I went online and filed a claim about the two packages. Three days later, the two packages finally arrived. POOR SERVICE on arriving and departing parcels from this Post Office. Avoid at all costs and do not trust the service when it comes to the United States Postal Service on Fulton Street in Brooklyn, NY at zip code 11233. read more

Can i give less than a star? Shirley Chisholm would be rolling over in her grave if she knew this awful place was named after her. In the middle of the day, it took 30 min to reach the teller. Only two working, have to be the slowest people on earth! The old man is rude and slow, and the old lady is just slow. She paused after every customer to do something, move packages, count money, leave the counter, neither one ever interested that the line, always stretched, to the door and never moved! If you have a choice, go somewhere else! read more

The Shirley A. Chisholm branch Post Office in BedStuy is one of the worst branches in Brooklyn. The employees there have an attitude as if they are doing you a favor. Someone/employees are stealing mail and scanning that it was delivered. I have had packages delivered to my house opened and put in a bag saying that it was damaged on route (except that items were missing out of the package). I have had packages say that they were delivered in the system yet they did not arrive to my house. They need to revamp the entire branch. Possibly get the Postal Police involved to investigate the branch. read more

Apparently one person works here. Lines are always 10-20 people deep. Pretty terrible

They told me I had to go find the mail carrier to receive my mail and that would be the only option. How ridiculous is that?! I have to chase down the mail carrier? I am almost one hundred percent sure that is not their policy. I don't know who hired these workers. read more