I've been using these guys for shipping for years and never had a problem. They have looked after…read moremy business shipping from this and their previous location since at least 2010. 100% reliable and trustworthy.

Don't drop off a package and expect it to be sent out. Clearly they are thieves that own it and…read morework there. Myself and 4 others I know have dropped off packages only to have them disappear.

Prism ink and packing does a really nice job with any of my printing needs. The quality of work is…read moretop notch. The store is consistently busy which is good to see for a local small business. Will continue to use for my printing needs.

Think twice before entrusting your items with Prism. Prism does not practice positive standard…read moreoperating procedures. When I shipped my package there were 2 customers ahead of me & 1 behind. The 2 in front of me were not completed their paperwork & packages were set aside incomplete. The same happened with my transaction. When I asked him to complete my transaction, he rudely said it would be finished in due time and I was done then moved on to the next customer. My package delivered to the wrong address; I reported this to Prism (over several weeks) asked that a claim be filed. I was told I had up to 60 days to file a claim and that it took time to do it. Basically, I was told if I didn't like that to file a claim myself. As this was an international shipment I called FedEx and they had the claim filed in 3 minutes. However, it took time to get to the correct department at FedEx wasting my time when Prism has all this info at their fingertips. Prism could have saved the time & frustration by applying a little customer service. They would have had a repeat customer instead of one that will never return.

This place is a total rip off. They charge you $1.00 to drop off a UPS package to ship. You can…read morego to Kratie's Pack and Ship store and drop off a UPS package to ship and they will not charge you at all, plus they are so nice! I just faxed a 1 page document at Wink and the extremely unfriendly man who was working charged me $2.15! I told him that was double what I paid in Manhattan when I lived there 6 months ago. He rolled his eyes and told me "I have to pay the bills somehow and $2.15 per fax barely covers it." Needless to say, I will NEVER be stepping foot in Wink again.

I was on a tight deadline and needed a 16x20 print made from a jpeg on a flash drive. The owner was…read moreable to bring the image up on the screen for me and he worked with me on what I wanted to have done to it. He turned it around faster than I could have ever expected. Being a professional photographer, I appreciate the quality and quick turnaround. I only wish they had film developing, but you can't have everything in this life.

Fast efficient and perfect! Came to our home and was very knowledgeable…read more Highly recommended notary!

What an amazingly easy, smooth process!! Susan Tripp is a consummate professional...gracious and…read moreso patient with my 92-year old mother-in-law. We found her online. When we called, she answered the phone and was able to accommodate us with a home visit with very short notice. Many thanks Susan!!

The owner, Jeff, made me wait till he unloaded a bunch of boxes. Then, because the store I was…read morereturning items from didn't send the right link he said I would have to email it to him and it would cost $4.00. To print a label?? I was not happy. He's not a nice guy. I wouldn't have been so mad if he didn't make me wait. But, seriously $4.00 to print a label. BS

needed business cards and banners designed and printed. made an appt 4 days in advance. I drove…read moreabout 30 min, my business partner drove an hour the day of the appt. Only to find out that they booked us for a time when the graphic designer was off work. The staff wanted us to come back another day and couldnt understand why we were upset. Waste of time and gas for us. never again.

Incredibly friendly, responsive, and convenient -- the best mobile notary in Rochester.read more

So happy I found this service. Needed a document notarized for my homebound elderly mom. Kim was…read morevery responsive. Amazing that she was able to come to the house within a few hours of my call. Very friendly and knowledgeable. Fee was very reasonable compared to others that I called. Will definitely call Kim for future needs! Thanks for making a stressful process a breeze.