The staff is helpful and engaging. It can be busy in the post office but they are good at moving…read morethings along. My experience for the last 15 years has been great.

The hours posted on the internet state the location is open until 5:30. The USPS 800 number also…read morelist location hours as closing at 5:30. I entered the post office at 5:05. There were no priority mail labels in the lobby so I waited in line and when it was my turn I asked for a label. I stepped to the side to complete the label. Unfortunately, the price was higher than I expected so I decided to switch to a flat rate box. I asked for a box - clearly aggravated from our first encounter, Kathleen became much more upset. She told me "she closed 10 minutes ago" it was 5:17PM - I said I thought you closed at 5:30, she said no, threw a box at me (literally) and went to lock the doors. At this point I realized I was locked in the post office and I felt very uncomfortable. I asked to be let out and didn't mail my package. I typically visit this location in the morning - Kevin and Sandra are great! I will not return to this location though after this encounter.

They are always friendly, courteous and helpful! The woman that helped me taped up the box for me…read moreand was super nice. Such a breath of fresh air - and honestly a little unexpected at the post office!

I came into the post office to mail a package and the person working took the time to let me know…read morethat I could spend less, half, and repackage my item. He took time to show me the box and offered to tape it. I appreciate his attention to detail.

I love this cozy little post office. The forms desk is well stocked and the staff are polite and…read morehelpful. Today they assisted me with sending a certified letter, which I have not done in a long time, and walked another woman through the customs forms to send an item to China. If a line starts to form a second person comes out and opens another register. There is ample parking, two outdoor mailboxes for when they are closed, and they are accessible during the current road construction. This is part of a complex with a gas station/convenience store, but those businesses charge high metro Boston area prices. The post office is the jewel in the building.

Was in and out in a flash today! Carolyn was very sweet and helpful. What a lovely post office…read moreexperience!

The staff @ the Westford (MA) post office are 100% helpful, courteous, knowledgeable, positive &…read morefriendly!! Oh, & patient :) I buy commemorative stamps & am often picky about the ones I would like.

Extremely rude, if they were not govt workers or they would definitely be out of business and out…read moreof a job. I went in to open a po box, greeted the staff and said I was interested in a po box. Staff reply, "What about it?" I replied I would like to open a po box, a staff member shoved a form at me and walked into the back. That's part 1. I filled out the form and brought my drivers license to a large, heavy set white woman. I opened a pdf of my insurance on my phone- 2 required documents. She said she needed a paper form, so I left went to my car and retrieved the registration. She, then, said she wouldn't accept my valid US driver's license because the address was different. None of these requirements are on the actual form, but fine. I show her an employee id- no expiration date. She insists I go home and get a passport or my military id!!! After each new "requirement", she walks off to the back and pretends I'm not there anymore. I have had po boxes at several post offices including this location, for years- never had an issue actually opening the box with valid id. I did have issues with them losing mail, not being open as advertised, and never answering their phone. I'm filing a complaint, not that I expect much to come of it, but people like her is why this area has such a wonderful reputation. My only consolation is that she is probably a deeply miserable person, to feel the need treat people this way.

This post office is great. The people are friendly, our mailman gives our dog biscuits and plays…read moreball with her, and I have never had any problem with the service. They hold our mail when we're away, and always get it right. Our mailman even took the "away" slip for us once because we were late getting it in. All around a nice group of professional people.

Great experience! I had a little problem with my mail…read moredelivery, and Joe was very helpful and kind. He took the time to make sure everything got resolved quickly. Thank you, Joe, for the great service!

I feel like the people who leave bad reviews blame the company more than the workers and building…read moreitself. I've been here plenty of times to deliver bought packages and my own personal packages and have genuinely no bad experiences. The only reason why I won't leave a 5 star is because I will admit the service from the workers can seem a bit passive aggressive or a nonchalant which leaves it a bit awkward. But In all honestly if you were dealing with customers who don't listen to anything you say it's bound to happen lol.

OPen for later hours on a Saturday. Friendly and efficient service. Has a posted display of stamps…read morethat they have in stock.

Went to pick up my Mail after a hold, the guy says he couldn't find anything and couldn't help me…read more Gave me a phone number that no one answers. This place is hell.

Lots of boxes in the area to drop postcards off on vacation. Trying to do our bit to keep the USPS…read moregoing.

i've been going here for 20 years and most of the staff have been there for a very long time…read more Friendly and helpful

I don't know whether Caitlin's review was about the main Westford Post Office or about the one in…read moreNabnasset. But I will give 4 stars to the Nab PO. The postmaster there is so friendly he's like your favorite cousin. They're all helpful and, of course, as reliable as it gets. My only wish, and the one that keep this from being a 5-star review, is that they didn't close the counter for lunch and stayed open later than 4:30. Still, a stamp for less than half a buck, plus home delivery and package services add up to a very good deal.

Very responsive, professional and reliable service! This is not the first time that Boston Courier…read moreis saving my day. I strongly recommend this service

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.