This location is convenient for me when I want to mail a package because they have the self service…read morekiosk. Who doesn't love not having to stand in line, just go to the kiosk to weigh your package & make the same choices in shipping that the clerk would ask you! You're literally in & out in no time plus it's available after hours even on Sunday!

Ronda sucks. I paid for overnight delivery. Got to the post office just before 4:00pm but there was…read moreonly one cashier. Phone it in Ronda opened up another clerk both. By the time it was my turn, Rude Ronda was condescending, letting me know that overnight shipping is done by 4:00pm. Even though there's nothing on the usps website or Avondale post office stating this. And reminded me the truck may have left. I also asked her about a build out I did on my commercial property and that I needed to change the address. She said I couldn't change the address without speaking to the Post Master. She gave me a bogus number to contact the Post Master. It just rang & rang & no on picked up.

What a great location, outside of some minor Street construction. Access to the building's parking…read morelot is extremely efficient. The location is clean, and the staff is helpful and courteous. What I like is that there are post boxes and traditional male services, so you don't have to use an automated machine. Whether buying stamps, mailing a package, or completing other mailing services, including changing address, pausing, or stopping mail. The staff is always kind, courteous, helpful, and efficient. Packages arrive on time and with as much care as what you put into them.

Package sat for 2 days with no update. Refused to let me come pick it up after waiting on hold for…read moreover 25 min.

There is absolutely no parking spots open at any time of day. Wish the Goodyear City Council would…read moreaddress this instead of more data centers, solar farms and warehouses! The employees are top notch.

Terrible. I've never had any complaints about this post, they usually work very efficiently and…read morewell but recently over the past two weeks when I've left packages they aren't getting scanned and getting sent out so I'm left In the dark about packages getting shipped, also working really slow. For shippings through Depop where it relies on the initial scan when the package is dropped off, this is HORRIBLE as the order isn't updated at all throughout the ten days and then it can get cancelled and the package being sent out means I'm out of a product and money. Will definitely NOT be leaving my packages here anymore.

Kind, courteous service. Was there to pick up a package. Left my driver's license at the counter…read more John, ran out to my vehicle with it. Above & beyond service! Thanks John! We appreciate you so much.

The customer service here is always intentional and complete, one of the benefits of having a…read moresmaller post office. The lines can get long, especially during holidays, but once you get to the front, the postal clerks do a great job taking care of your needs. We never feel rushed.

Still same ole same ole. We pay for a POB but have to wait in line to pick up our mail. No storage…read morelockers are ever used it seems so what's the point of having them. This place has lost 3 of my packages and said well we don't know where here at check your POB. My box only had a slip and they still couldn't find them. Also the lines get long because people don't realize. ONLY Thursdays is walk in for passports. And the line is on the right for passports not the left.

Definitely would NOT recommend sending mail from USPS. They will lose your package and then when it…read morehits a certain time they will delete everything from the system, your tracking number gone, and invalid. Did a service request from customer services, he said he has not seen that happen before and told me to go into usps to request a refund. Lady was rude and said " I was too late" and couldn't do anything about it, I told them I'm not coming back ever again. Not to mention this was a FPO package going to the military service members and I didn't even reach the maximum days yet in order to get a refund. . DONT SEND MAIL FROM USPS :)

The Laveen Post Office is, in my opinion, the worst post office I've ever dealt with…read more Credit where it's due: the carriers are polite when I see them in person. Inside the building is a different story. The clerks are consistently rude and make it obvious they'd rather be anywhere else. When I asked to speak to a supervisor about an unresolved delivery issue, the clerk refused to even check if one was available and told me management doesn't speak to customers because they're busy. I've reported this to USPS customer service, but I don't expect much. Laveen deserves better, and until this location gets a bigger facility and a real commitment to customer service, I'd set your expectations low before walking in.

Recently moved into my house and needed key for community mailboxes. No one answers the phones -…read moreI've called a dozen times, and they hang up every time. Absolutely unbelievable.

The staff here are very unprofessional. I understand you want to enjoy your time at work but when…read morethere is a long line of customers, that should be priority. There were two female clerks upon my arrival and about 7-8 customers ahead of me. A male clerk arrived soon after to assist anyone who is only picking up a package which was one person. During this time these clerks are joking and laughing, mocking someone's pregnancy while taking their sweet time. They were very spread apart from one another so they were practically yelling. Soon after 1 female and 1 male clerk left their stations to who knows where. The girl that was left needs an attitude adjustment. Shes just staring customers up and down like we are inconveniencing her. She can't even say good morning back. No way am I coming back here. I'll stick with UPS. This is part of the reason the USPS market is failing. It's just filled with unprofessional people that do not value their jobs.

I usually never have a problem when I go to my post office that is 10 minutes from where I live…read more However, lately, it has been very busy and the workers there show very little urgency to do much. Today I went and received unpleasant service that I have never received before. I'm hoping for a never again repeat experience.. clerk 94 attitude needs to be checked.

First it's small and only one friendly person working the counter. Just a normal small town post…read moreoffice.

The front desk guy had been there a long time. This usps is open later than most in the area so…read moreback in 2020 I made my way over. Had an awful experience. Now that we moved to the area, I asked my husband to drop off a package today. I overheard the way this employee was speaking to my hubby over the phone--still as rude and as miserable as when I met him 5 years ago. If only corporate would do something about this employee's service. Not a good look USPS.

As a rule, I'm not a fan of USPS because I find there is difficulty in knowing the difference…read morebetween a package being expected by a certain date vs. a package being anticipated by a certain date. These are very different things but not according to USPS. Anywho, I needed to return some shoes, & the vendor selected USPS as the method of return. Of course, I obliged. I came to this location because of how convenient it was. It was so small inside, I knew I was in love. Silly, I know but hear me out. When it's small, it generally means the customer service is going to be phenomenal & this is the type of place that they will get to know you OR, it's going to be so horrible you drive out of your way to avoid it. Luckily, it was the former. So pleasant & lovely. In & out. If I had to use USPS again, this is where I would come.

This post office is the best so far. Workers are super friendly and helpful with all the questions…read moreyou may have.

Customer service is always excellent, from fingerprinting to product packaging and box sizes…read more I would not recommend shipping things from UPS. I wanted to ship a package to Ohio, and it would cost just under $200. I went to the government-run shipping center, and it cost me $20. The package was received within the same number of days and has the same amount of insurance

Tried to ship a medium size envelope with a pair or shorts inside and they charged me $124.99 when…read moreI asked questions the rep was very rude and said that was the cheapest. From Phoenix to Missouri ground shipping no insurance nothing else added to the service. Even after telling the representative it was cheaper online she said no that's not our price.