1. US Post Office

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    Cataumet, MA

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    US Post Office

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    8 years ago

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    Ask the Community - US Post Office

    Cape Cod Pack and Ship - who would ship anything in this box?

    Cape Cod Pack and Ship

    (12 reviews)

    Have been there several times and get the sense that the person who works there doesn't really want…read moreto do their job. I am disappointed in their customer service. One time I asked for a receipt when leaving a package and was told "we don't do that" .....really???? Went again to ship something overnight and was told I would be better off going to Hyannis to ship it....because that is where the real Fedex office is.....really??? I will be using UPS in East Falmouth for all things in the future. The UPS staff seem to have a really positive, can do attitude!

    We requested that they package and ship some clothing for us from Cape Cod to Utah. We brought the…read moreitems in and paid for the packing and shipping. We did not see them pack the items, but felt it was straight forward. Upon receiving the package in Utah, we were presented with a mangled and taped up box. The box they utilized was a box from a sleeping bag (think of a box off of a Walmart shelf). This box was never designed for or intended to shipped across country via UPS. CCPS responded: "It does look like a reused box was used for your shipment, and also definitely looks like the box was improperly handled. We do accept and reuse boxes of good condition, and for items of clothes or other non fragile items, sometimes a reused box fits the items better." Why go to a store that specializes in shipping if they aren't going to put your stuff in a real shipping box? I would never use this business or recommend it to anyone again. Poor service, poor quality and poor value - Stay away and go to the real UPS Store!

    Qwik Pack & Ship - Acrylic Neon Sign Crated by QPS and shipped LTL Freight to the Rock & Roll Hall of Fame in Cleveland Ohio.

    Qwik Pack & Ship

    (22 reviews)

    The experience with this store was an absolute cluster!!! I had a high value auction shipment…read morescheduled through them, based on the auction house's recommendation. The early part went well - getting a quote. From there, it was downhill. I had specifically instructed the assistant store manager Alex S and paid for the item to be shipped only via UPS! They shipped via FedEx because it was cheaper for them. When they attempted a recall they lost track of it "in the FedEx network". I would absolutely NOT recommend them for anything of value or importance. They are the textbook definition of a logistics disaster. In a country with at-will employment that rewards merit, how such incompetent people keep their job is a mystery. But worse yet, is the owner of this store that cared neither about his customer nor his employees. He let an employee that had failed in the first place continue to muddle along while not having the courtesy to contact the customer to fix things. Sadly, Yelp does not allow less than one star. In summary, there is nothing "Qwik" about them when it comes to "ship". UPS eventually delivered the package on June 16 after FedEx trucked it coast to coast 4 times since May 11. The long logistics nightmare is finally over for an item I purchased in April.

    Went to ship out a DHL package with a prepaid label. The young man working said I had to pay a…read more$5.00 service fee. I then remembered this was the place people wrote scathing reviews about how they were charging customers for erroneous fees. It feels very scammy. FYI I called DHL and they frown upon places charging customers for a handling.service fee. They told me next time to call them and they will pick up at your house for free. This type of business is taking advantage of their customers. Shame on them

    US Post Office - postoffices - Updated July 2026

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