They are so nice to their customers Also extremely…read moreefficient Even during the holidays I was in and out within a couple of minutes So much easier than the local post office

This place is hands down the best. Super helpful and really make things so easy. I've only used…read morethem for shipping but I ran into an issue and they were so amazing. Love our small town and its businesses.

PASSPORT BEWARE!!!!!…read more BEWARE people this place screws up passports and cost us alot of money. The employee told us they do First time passports and took our photo/money and application and ASSURED us this was how it's done .. come to find out you CANNOT get a first time passport unless it's turned in and signed in front of an authorized agent and you must swear an oath. When I went back and brought this to the employees attention he said " Ive done hundreds like this" lol WOOOOOOW so you've screwed hundreds of people over and ruined hundreds of people's vacations ?!?!? This is absolutely unacceptable and I'm going to contact whoever is in charge I want my money back !!!

This place has really gone down hill the past couple months under new ownership. The hours of…read moreoperation have been reduced quite a bit which defeats the purpose of having a PO box here over the post office. There's now only one employee, so no one answers the phone and there is frequently a line just to pick up or drop off a package, as there's one person to help everyone in the store. I'll probably look at other options, as it doesn't really seem worth the price at this point.

Tried to drop off a package March 11 2026. THEY ARE COMPLETELY CLOSED AND LOCATION IS EMPTY AND UP…read moreFOR LEASE! I Don't know when this happened and many of us were driving in with boxes and stunned to see such a popular and vital place gone! Don't believe fake reviews. See my photos! So disappointing! I can't believe a thriving business closed it's doors!

I had excellent service at their previous location. I have been unhappy with service each time I've…read morebeen to the new location. They expect you to do everything on your own without answering simple questions. I will not be back.

Great customer service! The shop had all the shipping needs required. Easy access, quick and easy.read more

Love this place! Always super friendly and helpful! I use them daily to ship out packages from my…read moresmall business.

Big thanks to Brie, We went to different companies to help…read moreus with our small business. No one could help, nor help with the answers. We went to FedEx and met her, who took the time to politely look into our questions, without hesitation. We've been loyal customers, for about a year. She knows exactly what we need and troubleshoots any issues. Again, taking the consideration and time to help us. We are very grateful and loyal customers, very thankful for some like Brie to help us much gratitude! Don't let previous reviews deter you, no one looks forward to delivering packages. Patience is key thanks B

I live on You Bet Rd and had 2 vehicles behind me for ~ 5 miles headed into Grass Valley today…read more Once I got onto 174, I let the first vehicle pass, and he flew by at ~ 80 mph. The second vehicle, a large white box van, I let pass a minute later. This turned out to be a FedEx van, driving well over the speed limit. We pulled along side him at Empire Mine. He threw all sorts of hand signs at me-- not entirely sure what he was saying. After running a few errands, I drove by the FedEx bldg on Spring Hill Dr, to let them know they have a driver who is unsafe on the road. The 2 staff who were there came out and wanted to yell at me for reporting the driver... Nice touch guys!! I think 'Big Bertha' was one of them- nice MO! Whoever is the Mgmt team for FedEx may want to tune into the performance of your staff. I've read the other reviews here and it seems you have a number of issues you may wish to address. Separately, I had a FedEx Contract driver come onto my property ~ 1 yr back- he came onto my property way too fast, backed up way too fast and backed into my generator. We're off-grid, so the gen isn't a convenience. FedEx paid the bill top replace, though it took over 10 wks to get the check. Your Community is providing feedback- you may want to listen before going out of business.

What an absolute joke, customers waiting in long lines while one guy is at the front juggling…read moreAmazon returns and customers. While people are stocking the shelves around the store ignoring all the customers.

Not the first time going to the Grass Valley STAPLES store. Unless you look like a professional,…read morethe associate at the register will probably ignore you until it's your turn. The total lack of personal at this store is the result of poor management! I have gone the at different times on different days only to be treated poorly. Maybe it's time to replace the managers at this store? I would leave a no star review but you have to give at least one!

The absolute nicest people on the planet in a very busy post office- nice job guys!!…read more I always enjoy spending time and seeing the Community in action!

This Postal Service consistently makes up delivery options and restrictions that are not asked for…read moreby the customer who shipped or the customer receiving the package. Frequently states packages were undeliverable and that they attempted to make a delivery with no such thing took place. Don't know if it's laziness, incompetence, or dishonesty. Whatever it is, this is the worst post office I've ever dealt with.

The delivery of the USPS in Nevada City, Ca. has to be the worst in the nation. This is the 4th…read morepackage I've sent regular mail that never got delivered. Then I wasted a lot of money sending valuable gifts PRIORITY MAIL and the recipients didn't receive those either. And even though the PO says that your package is insured for $100 or more. You will never receive it. They never answer the phone they never respond to your requests, it's impossible. It's the most frustrating company ever to exist in the United States. I suspect postal service employees are stealing. Saboteurs within.

We live off Bitney Springs rd about 5 minutes from the post office in town. The "snow storm"…read moredoesn't usually affect us here as we are at 2000ft above sea level. I understand if they have people calling in sick, staffing issues etc. It's been a week since "the storm " that the post office said closed their deliveries. Still no mail. Trying to do your taxes without the relevant information is challenging. Many people I know are avoiding Nevada City now for "other" reasons including "the "crazies" that seem to frequent the town but the post office? Like a previous post so accurately described, if this was a business it would have been closed long ago.

Shipping stuff. These guys know how to take care of people with the right choices when you need…read moresomething shipped. Appreciate you guys always being there. They also do fingerprinting if you ever need that service.

Our son graduated this spring after 4 years at UCD and we needed a way to return all his personal…read morestuff to our home in Europe. Pak Mail in Davis made it super easy: we arrived with everything loose, they gave us several options/prices, and then they did all the packing. They were super helpful and I highly recommend them.

Our local postmaster, Lynn, is wonderful! She has been there for years and knows everyone in our…read morelittle community. All post offices should be like this!!!