Big thanks to Brie, We went to different companies to help…read moreus with our small business. No one could help, nor help with the answers. We went to FedEx and met her, who took the time to politely look into our questions, without hesitation. We've been loyal customers, for about a year. She knows exactly what we need and troubleshoots any issues. Again, taking the consideration and time to help us. We are very grateful and loyal customers, very thankful for some like Brie to help us much gratitude! Don't let previous reviews deter you, no one looks forward to delivering packages. Patience is key thanks B

A "big Bertha" works here; middle aged, red hair, lots of eyeshadow. I believe she is the same gal…read morementioned in the 2025 review below. Every time I have come in, I say hello, how are you? I get a pathetic "okay" with dead stare, underlying of "you annoy me, I hate being here". Feel bad for whomever has to spend time with her. Hope she is not a mom. Firstly, teenagers at their first customer service job are taught to throw your baggage out the door when you walk through the work doors and are on the clock. Even if you have a bad day, a fake smile will trick your mind. I got a "we missed you" for an authorized delivery on my door. I asked if the package was submitted here. I was advised that this location is a "separate contract agency" from FedEx and that my package went back to the fedex facility in roseville. I asked if there was a way for me to get the package to get sent to this location instead of this happening again. I work 8-5, M-F, and cant be home on a whim of notice. Advised to call FedEx. Can I do that here? "No". Call the FedEx "Go" number (5) times...no one picked up, it was almost as if it was out of order. The 6th time I called it actually was picked up by AI operator. Took about 15 minutes of the AI operator getting my door tag number wrong to connect me to a human. If you want to keep enjoying your pleasant day, do not come here. Come here when you're having a bad day, so you can keep that energy level with the staff who is also having a bad...life? The staff at USPS in town are friendly, even when they just got yelled at by an old customer who is taking their anger out on them for something that is completely out of their hands.

I asked a young man if I could mail a package there. He took me to a different counter and…read moreintroduced himself as the new supervisor. He efficiently took care of my package. Best service I have had there in months.

What an absolute joke, customers waiting in long lines while one guy is at the front juggling…read moreAmazon returns and customers. While people are stocking the shelves around the store ignoring all the customers.

So yes - I do get around and yes I need to mail things - I usually need to ship gifts - or maybe…read moreshoes yes shoes or clothes or something whatever - but I need a post office now and again - and we all know WE ALL KNOW that post office experiences can be well DEADLY. But not here at GVUSPS - no no it is like you have stepped into a scene from a Murder She Wrote Episode! And while it didn't take that long to get to the clerk - you still got to chit chat about the garden and the variety of blooms on the current issue of stamps " the unusual color they chose for the iris." Oh if only I could to this darling Post Office every week! So adorable!!

This Postal Service consistently makes up delivery options and restrictions that are not asked for…read moreby the customer who shipped or the customer receiving the package. Frequently states packages were undeliverable and that they attempted to make a delivery with no such thing took place. Don't know if it's laziness, incompetence, or dishonesty. Whatever it is, this is the worst post office I've ever dealt with.

Great customer service! The shop had all the shipping needs required. Easy access, quick and easy.read more

This place was extremely unprofessional and rude. I quite literally walked into the store, didn't…read moresay a word, didn't do a thing wrong, just sat in line to wait my turn and was immediately kicked out of the store for literally zero reason and then after asking if they do live scans for your finger print, they lied and told me they didn't do that stuff there. I didn't even know the people who were working there, they just kicked me out

PASSPORT BEWARE!!!!!…read more BEWARE people this place screws up passports and cost us alot of money. The employee told us they do First time passports and took our photo/money and application and ASSURED us this was how it's done .. come to find out you CANNOT get a first time passport unless it's turned in and signed in front of an authorized agent and you must swear an oath. When I went back and brought this to the employees attention he said " Ive done hundreds like this" lol WOOOOOOW so you've screwed hundreds of people over and ruined hundreds of people's vacations ?!?!? This is absolutely unacceptable and I'm going to contact whoever is in charge I want my money back !!!

This place has really gone down hill the past couple months under new ownership. The hours of…read moreoperation have been reduced quite a bit which defeats the purpose of having a PO box here over the post office. There's now only one employee, so no one answers the phone and there is frequently a line just to pick up or drop off a package, as there's one person to help everyone in the store. I'll probably look at other options, as it doesn't really seem worth the price at this point.

I returned a box truck from Santa Rosa to this site and they were very polite and said no problem…read morethey'll take care of it

Do not waste your time going to this U-Haul "dealer"and I use the term loosely!…read moreMy husband went in on Friday asking to rent a trailer for Sunday afternoon. The man there didn't even ask when he needed it he asked "what do you want?" My husband told him he needed a trailer and he said well I don't have it and I'm not getting any. He was very rude and it was obvious he doesn't give a darn about his U-Haul business and U-Haul needs to review him and get rid of him! If I could give him a -25 stars I would!

Very disappointing experience with the Postmaster, Michelle, at the Cedar Ridge Post Office. She…read morewas confrontational, dismissive, and unnecessarily rude during a simple customer interaction. Instead of being helpful or professional, she came across as argumentative, unintelligent and power-tripping. Customer service, and basic professionalism were seriously lacking. Definitely not the way a supervisor, Postmaster or the "boss" ( as she stated multiple times to me during the interaction ) should act. Unfortunately Yelp doesn't allow me to upload the recording of Michelle during the interaction.

Not only does this post office close the earliest out of all the post offices in the area, but they…read moreseldom have your mail out on time. I pay for expedite shipping on my packages so I can get what I ordered when I need it, not when staff feels like they have enough time to get it out.

I dropped off a comforter to be washed today. Debi was friendly and had it done on time and for…read moreless than the original price quoted. I really appreciated having same-day service versus a dry cleaner taking two or three weeks.

This place is excellent and I would highly recommend it. The owner Lynn is a very kind and caring…read more person. I've been going here for 5 yrs . It's always clean and they are very accommodating. The washers are always at there best. Chris and Frank