The lady with the bad attitude here was mad that we were mailing a package to Chico. She tried to…read moreconvince us to drive it over and hand deliver it instead. ??? Hello ??? 1) we already paid for and packaged everything, 2) it's none of your business how we value our time, and 3) I guess you don't like having to do work that pays for your job. I was confused by the hostile attitude at first, but after reading the reviews here, I guess it was the norm.

IMPROVE your employee's attitude... I walked in there was…read moregreeted said I have lost my mail key. She looked at me, and let out a big sigh and rolled her eyes as if I was a dumbass. She asked where I got the mail key from. I said my landlord. She rolled her eyes and said you're suppose to have 3! And I'm suppose to know that why????. The whole interaction was all about her being put out having to look up my address and create a work order. Get it together Monica !!!!!

I stopped in to mail a letter that i wanted tracked. there wasn't much of a line. the postal clerk…read moreeventually warned up, and i accomplished my task. The services was very good, the costs were better than fedex. . Parking is street only, no lot, and 50 cents for 30 minutes.

I honestly had a great experience at this USPS location. I don't know what the fuss is about other…read morereviews complaining "long lines", "needs more folks to work at the window", "need pressure washers to clean the outside".. I mean, doesn't this folks know that USPS is hiring? They can honestly apply to help our community assist with the line to keep moving or otherwise use other USPS location if the line is such a big deal or even better avoid coming during the peak times during lunch break or after work where it tends to get more busier and that's where everyone tends to complain about long lines. LOL! And honestly about the pressure washer review from Nicholas J, he could've rent it and clean the bird feces himself if it bothered him that much or write a complaint to the city of Chico. USPS only handle mail inside the facility and ensure inside the facility is presentable to the public and well stocked in USPS supplies, anything outdoors the city does it! SMH. I've seen from other USPS locations, the USPS employees doesn't power washes the front, I saw a City Entity Cleaning it paid by the city and not USPS. LMAO! Pros: -Clean and tidy, USPS Supplies are always in stock. -Great service. Great People. For great prices on shipping domestically as opposed to other competitors (FEDEX, DHL, or UPS). Cons: -None, other than no free-parking at least 20-30min would be nice when using the Post Office during peak times only between 12pm-1pm and from 4pm-5pm, but I understand that the USPS doesn't have the control of parking meter on pricing. If someone is going to complain about parking, they need to take that complain to the city itself. LOL! Everyone's reviews is pretty bias and self entitled 'Karen' or 'Ken' who loves to complain. Be grateful that prices to ship is cheaper than other competitors. Let thank sink in for brief moment! Food for thought to the reviewers: Also, if you want the line to go faster. Always pre-pay your stuff online at usps.com or at pirateship.com, and bring your paid priority/express letter/parcels and do a drop off at any usps location. Which is what I've been doing, and I've been in and out of the post office in 1Min. or less. If every customer does this way, the line of 18 people will move so much faster (1min/person) as oppose than waiting about 5-10min per person doing the manual way. And that's where the complains happens.

I always have a great experience at this post office! Easy to get my packages shipped and everyone…read moreis always friendly!

This specific post office has the worse customer service ever. To make matters worse and to add an…read moreinsult to injury is the availability on parking for customers like me. There's just not too many to park and followed other customers parking at the employee parking spots at the back where the mail truck parks. Management team needs to do something about it and update it. This is awful. Pros: None. Aside the self sever check out on buying stamps. Cons: USPS workers that works at the cash register are SLOW AF & not that knowledgeable of their shipping supplies. And what I mean by that, I came in to ship a returned first class item that I had, and the labels wasn't taped as I was out of tape at home. So I asked if I can use their custom form sleeves, and they said they can't unless I want to upgrade my First Class mail to Priority Mail. And I'm like, "TF you mean. I worked at a Military Post Office overseas, and we have the same supplies as you. Because the APO(military post office) is an extension of USPS where USPS can't go. And we don't say shit like that to nickel and dime folks and that it's only for priority mail. Nothing in the custom form sleeves says 'priority mail.'" And they still refused me service after educating the fuck out of them and the mail clerk wanted me to buy a small roll of tape for $4 instead so I can tape my labels. GET THE FUCK OUT OF HERE dude. WORSE SERVICE EVER! And I left the facility not buying shit, because I don't wanna wait at the back of the line again that's almost out the door with how slow they process mail for dispatch and this happened at 3pm on 28 June 2022. Side note: This facility needs a deep training for proper customer service etiquette and know their shipping supplies more. I guess I'll make USPS work harder to ship free supplies to me, when they can't offer the same service behind the counter for "Applying FREE CUSTOM FORM SLEEVES" to hold my address label/customer form regardless if its first class, priority, or express mail. Because it fits all types of class mail-check the photos again for review on what I mean. It's not just for fuckin' priority mail.

Best Post Office ever. I really hope the US post office keeps the offices in small-town's. They are…read moreclosing so many post offices but the best experience and the best service happens at the smaller facilities. I'm so glad Durham has this place. The people are very friendly and really work hard. They actually care about your day and appreciate their jobs. This is a rare experience in a US post office. Very grateful.

Our Durham Post Office gives the best service. Always helpful and courteous. The new lockers for…read morelarge items is really helpful. No longer have to wait in line to pickup.

FYI, this post office is closed from noon to one and they don't accept Apple Pay yet.read more