Brag about possible theft when they can feel gift cards inside of mailed cards. Not very polite and also does not recommend the best way to mail items. Horrible ! 0 stars! Love one still has not received a card. read more

Received a text that a package was delivered in my mailbox. Nothing there. I attempted to contact the local post office in my area at least 20 times in the course of two days and nobody answered. I plan to go in person tomorrow to find out what transpired in my not receiving my package. read more

My sister went to mail some paperwork. She asked the sales associate that closes at 5pm, for the cheapest option. She's never mailed anything before and the lady scammed her and made her do fast shipping that came out to $57!!!! We only wanted standard shipping. I did not need this paperwork to be shipped fast at all. Scammers!! Be careful these people are just trying to take your money!! read more

This small post office was pretty busy mid afternoon. I was surprised to see everyone with all their packages --- one gal must be running a home business as she had a ton. I should say with as many packages... There were only a couple people working the window, but the line didn't take that long. Obviously they have their regulars based on the overheard conversations. I just had one small gift to mail so when I finally got to the counter, it wasn't that long from start to finish. And I paid cash -- which the guy seemed surprised about. I guess everyone uses plastic these days even for small charges. It was the closest post office to where we were at the time -- not any of our usual neighborhoods -- so I'm not sure I'll be back. Still, it's nice to know where they're located just in case we are nearby and need their services. read more

Just go somewhere else. Bottom line, just pick another location. Deerfield! There, I helped you don't know where else to go? Deerfield. Go to the Deerfield USPS location. This location may be convenient however the staff is something else. I should've known better when the customer in front of me left annoyed by the employee who was helping them. I had four bags of shirts with me and I had already purchased a priority label. Instead of telling me, "hey ma'am, this is the box you purchased so let's make your stuff fit in this box so we can keep your label!" Instead we're beating around the bush we're cracking jokes, and I'm being told to say please and that I don't need more tape. It was a big waste of my time. And to be quite honest, I just ended up taking my stuff and leaving. I had absolutely no problem going to another location! Even though I live closer to this Coconutcreek location, it's not worth it. Go elsewhere, they don't want to deal with you anyway. read more

I'm usually away from my home for several months during the winter and have my mail forwarded to my temporary address. Th forwarding process is horrendous! It seems to take a month for my mail to be delivered and I have received bills after their payment due date. There is definitly something wrong with the process of forwarding mail and it should be corrected as soon as possible. read more

This location is located in the corner of a busy plaza with a gym, restaurants, and a gas station. Plenty of parking nearby and a drop by the box for convenience located just outside. There is a daycare and afterschool place right next store which could lead to some cars dropping off and picking up their children. When I visited it was the first time I saw a line out the door. Luckily if you waited a moment you would notice how quickly the line was moving and the line is mostly due to social distancing. Once inside, there is one person helping answer questions and making sure everyone in line had what they needed to expedite the process. As well as directing other who just needed to drop off boxes to the drop-off location. That only helped the line move. Once at the cashier, there was a Plexiglass, everyone was wearing masks, and the process was quick. This location is normally very helpful and quick. I don't often visit a post office, but when I do I always appreciate the customer service and speedy process at this location. The staff is friendly and understanding that everyone has been waiting and try to get each person in and out as efficiently as possible. The only suggestion that would make this place better is someone to answer the phone and a more helpful website. read more

Estella is great. Filed a claim for packages left at an old address, she called me the same day saying they retrieved them. Very friendly staff, lines are long but they work diligently. read more

Worst post office ever! People are rude, they will laugh at your face if you don't know how to send out a package. They never answer the phone. Called them today like 20 times read more

Wow.... I never read all these reviews. Otherwise I would drive further away to mail my package. I have an open case. they claim to have delivered my 3 day priority mail 10 days later. But it's a lie. Someone in that post office opened my email , stole the certified check and cashed it 5 days earlier than the date the post office claimed they delivered it. I can't believe no one is jumping on the case to find out who the thief is and get rid of him. The poster master fbi hasn't gotten back to me. Been calling and calling........ and calling . I found out I can't sue the post office.... read more

This is the SLOWEST Post Office I've ever been to! The line is out the door and the employees still work at a snail's pace. No sense of urgency-they're just killing time until it's time to clock out. Shame on the manager... She's no better. read more

My package was accidentally deliver to Pompano Beach instead of Belle Glade, FL. It's going on 2 weeks, and my package still haven't been located. The tracking shows my package was delivered to Parcel Locker at Pompano Beach Post Office. The manager stated she would speak with the mail carrier and return my call. Just know......Hmmm! I am still waiting on a phone call as of now. Very unprofessional USPS service worker. I am filing a theft claim on behalf of the mail carrier. read more

Stopped at this Coconut Creek Post Office today for stamps. No complaints, it's a Post Office... just with they had an outside mailbox that you can drive up to and drop off mail. read more

5 stars isn't enough for Terrence Rich who went all out on a Saturday after hours as he helped save a few packages that had address errors. He went above & beyond to track the drivers and to make sure these important packages were retrieved within 2 hours. Thanks again Terrence! read more

Refuses to answer phone calls. I received a voicemail about a package case I opened and was told to call this location. I called over 20 times and no one took my call. Completely unprofessional and pointless. read more

I think this is so funny, I'm the Duke of the United States Government. I don't know who added this location. It is a US Post Office. Yelp should change the name. Convenient location and fast service. read more

First time at this location today and walked out. Slow service, and when we asked who appeared to be a "manager" a question he was absolutely rude and unfriendly. After encountering the rude employee's we chose to go to fedex down the street to handle our business. read more

always a mess of a post office every time I go there. if you go to pick up a package, you'll wait forever at the pick up window bides counter. plus, who puts a post office next to a busy daycare(or vise-versa)? this means the parking lot is always packed full of cars, and people walking everywhere. the counter also never has enough people behind it to handle the load of people either. worst post office Ive been to! go to another one if you value your time. read more

Absolute slowest post office in the history of mankind. Everytime I go, there's a line all the way to the door. Horrible service.

we went to go ship a package at the self service machine and it said system processing and wasn't loading so i knocked on the office door and the man working was talking to me through the door and couldn't even come out of his office to look at the machine or talk to me face to face. very unprofessional. read more

This is the worst post office ever to deal with. months after month I keep not receiving my packages, I was told that the carrier was new and she probably put it in someone else mail box. I called the corporate office after Neil said there's nothing he can do and my package appeared a week later opened. here I am today with the same issue, spoke with Lee on 6/12 he said the package was scanned but it doesn't show what mail box it was put into. he promised he will speak with the carrier and call me back the following day. I never received a call back. I spoke with Willie Nunez today who is the new manager, he said he is going to investigate and call e back. These replacement carriers do not know what they are doing. read more

If I could give zero stars I would I hate this post office. Once I had to pick up my mail and the guy seriously had attitude and was reprimanding me. I also was waiting for documents to come in the mail and I left instructions to leave on porch or in mail box and they never did; they returned to sender! I had to cancel travel plans because of this and ending up wasting postage! And they wonder why they are losing revenue! read more

The worst !!! I live in parkland and every day I get a mixture of everybody's Mail in my mailbox it took me an hour and a half to get someone on the phone it stopped for a week and continues to happen each and every day!! read more

The five stars are for Paul (Mr. Quicksilver, he is 4x faster than the others, and real funny). There are two other people: Mark ( Mr. Molassas ), talks and talks, and moves in slow motion, and Sean ( Mr. Honey), the African American who has a total disdain for the customers and hits the screen with the scanner (hoping to break it? so no work) . These specifications are based on the speed of their work. If they could clone Paul, the place would be perfect. But it can not be done :( ...The post office gets ONLY ONE STAR without PAUL! read more

Went here on my lunch break with a package with postage already on it . There was a blue mailbox inside but for some reason it was locked shut. So I proceeded to use the one on the wall. My box fit in the slot but got stuck while it was on its way down the shoot. So being the good samaritan that I am, I got in line to line to let someone know what happened. Before I got to the front of the line what seemed to be a manager of some sort walked from the back. So I jumped out of line and asked him to come so I can show him what happened. Walking over there I told him what happened, his response was "why would you do that?" I'm sorry? You speak to people that way??? If you don't enjoy dealing with people then find a job where you don't have to. So I explained I didn't realize this would happen because the box initially fit. He says "well you can't put the box in there". So now I'm getting irritated, I said ok well can you please go get my box I will be happy to take it else where. He responds "Ill get the box I just don't understand why you would do that" I sarcastically replied with "your absolutely correct I should of just left it stuck so nobody else could use it". WHAT A JERK . I don't understand why it's so hard to just be nice ?! If you don't like your job get a new one smh .. Avoid if you can .. read more