I had a great experience at this location. The staff was courteous, knowledgeable, and took the time to answer all of my questions. They patiently helped me calculate the postage for several different Media Mail package weights so I could compare the costs and choose the best option. The service was fast, professional, and exceeded my expectations. I truly appreciate the excellent customer service and would definitely recommend this location to others. read more

There's better post offices out there in San Francisco CA this is so ridiculous waiting for coworkers to return from there lunch breaks and lack of people and community service with people what's the point of having one person working when they should be two or three people 2 be working and one taking their lunch look people have places 2 be so 2 be very clear, don't t waste ur time or energy coming over save ur time and breath at least the other post office in Daly City They have multiple people working this place is a joke and waste of time !!!! read more

US Post Office - Time of return for lunch hire more goddamn people - Post Offices Near Me - Daly City, California

I remember growing up and having to drop off mail for my parents. I'm happy to see this place is still alive and kicking. It looks like they've cut their hours significantly. Overall, the place is clean and not too busy. When I came to get a receipt for a package, I was dropping off at the window. There was no one there, but as soon as I said, "Hello," someone came running. She was super helpful and nice. Parking is very hard here that's why people always tend to double park ‍ read more

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Asthetics is not my priority of this place as long as they function as they should as a post office. With that said, their epic fail is sadly due to the poor customer service & lazy workers. I came here with an eBay package that already had postage. I went in line anyway to make sure I get a receipt to prove they got my package because I doubted their capability to properly store my package; that they won't lose it. I also wanted to make sure that the weight was ok as packing stuff might cause weight to go over the original scaled. Therefore, instead of just dropping the package, I decided to wait in their long hideous line. About a 45 mins later...a woman checks my package and prints me a receipt. She had it on the scale & said "it's ok". I doubled checked and said "everything is ok?" She said "yes you can go."... While she points to the door to exit. Days later package is delivered, I get an EXTRA CHARGE during Xmas for an additional $4-5 bucks saying that my package was overweight. What the F***? Is she highly challenged, incompetent or what??!! What's the point of her being there when she can't even do a simple task. Did she just stand there & daze...blatantly starring at the scale while in front of her my stamp says one weight, & the scale says another?? Why didn't she tell me then?? What the....F. What's the point of her putting my package on the scale??? What's the point of me wasting 45 mins in line paying for the parking meter for this?? How pathetic. The only reason I gave 2 stars is one good experience ...long time ago...with another worker that helped me double check my passport documentation for mailing before I sealed the envelope. Very nice fellow. I remember forever. Maybe that person already retired tho. read more

This PO has really bad hours of operation. So I took a gamble and dropped off two packages to the blue bin in front of this PO. Guess what..both never scanned or got delivered to its destination. Sadly I can't be reimbursed bc it's first class mail. Also the local mail carriers here are just haphazardly sending packages to the wrong house. I had to drop off packages to my neighbor down the block bc they were miss delivered to my home. I noticed my mail is not dropped off daily but instead it's sent intermittently. Lastly, yesterday I was expecting a package and it said it was delivered at 7:30 am. The package was never delivered as I was home the whole day. Just this month, USPS lost 4 packages already. USPS use to be soooo reliable. Wtf happened? read more

Stopped in here before heading on to Tselogs for lunch. As the other reviews mentioned, this post office does not look to good. It's defintiely seen better days. All I needed was to mail a birthday card so it suited my needs just fine. It's A-Ok in my book because the card reached its destination in good time. read more

US Post Office - Post Offices Near Me - Daly City, California

This post office is pretty beat up. Luckily, every time I've gone in to pick up a package, there was no one inside. But definitely understaffed. Also annoyed with the fact that they never leave packages for me at my home and make me pick them up. Today will be the fourth time in the last two months. read more

US Post Office - Post Offices Near Me - Daly City, California

This post office is pretty beat up looking - serious weeds growing up in side walk cracks around the mailboxes. The inside is filthy with lots of trash of the floors and the place is in desperate need of a paint job. That said, what I like about this post office is there is never more than one person in line - I'm able to get in and get out in less than 5min! read more

US Post Office - Post Offices Near Me - Daly City, California

Fuxk this USPS. They only open 4 hours a day. Waste my time to came here. They should be close down this location. Not even qualify for post office. read more

Just terrible. Small, crowded, understaffed, surly, no supplies are put out at all, tough to park. Your other Daly City options aren't great; but you'll be at least a bit better off at Westlake 2 miles away. Stay away from this one if you want to do anything more than drop something in the letter box. read more

When you can get to this post Office it seems OK I've had friendly service and indifferent service here ..so nothing to write home to Mom about. No love lost here. a It looks dirty and jacked up from the outside and not much better inside. You have to ask for priority envelopes and boxes rather than having them readily available. Seems like this PO was made for the convenience of the postal workers and not the postal customer. I can only give it one star for it's incredibly inconvenient hours - I feel cursed that this is the Post Office that my certified mail goes to since it is open from M-F 10:30AM to 4PM.. and then is not open on Saturdays ? what is a person with a 9-5 job supposed to do? What postal office corruption led to those hours - what a freaking waste! I wish this office did not exist so I could pick up my certified mail on saturdays without making prior arrangements. read more

This post office is definitely not in the best conditions and the workers aren't of the best mood either. However, it always fulfilled my needs so I cannot really complain. My family always had a post office box at this location due to how close it is to our home so I am used to the terrible hours and long waits in line with only one clerk there to help. There was one instance that they marked one of my packages as delivered and sent it to westlake center for some reason. I guess one of the workers had made a mistake. I panicked since the contents of the package were pretty expensive and It was VERY difficult to find out its whereabouts since the post Office workers weren't very helpful. One of them yelled at my father, too even though we were very calm. But then again, I'd be pretty moody if I worked in that crumbhole. Upkeep isn't a thing here and they do not restock their shelves so you have to go to them if you need any forms. This place will definitely get the job done but don't expect quality if you go here! read more

US Post Office - Tiny hallway for post office boxes - Post Offices Near Me - Daly City, California

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I haven't been here in awhile. Since maybe last year or so.. But the new guy I don't recognize is horrible. He doesn't really ask much and just runs the whole shipment for me. He explains half of the stuff that I've never heard of before that are quite new to me. I just don't know what I'm paying for anymore. This guy doesn't seem to know how to modify shipments and just says no. He doesn't even smile or show any knowledge that I've experienced from the other employees read more

Horrible customer service. An older Asian lady was the only one working and would not print out a receipt for me to track my package. I was mailing out a package that already came with a free return label. I have mailed back MANY packages that come with free return labels and I have never had a problem getting a tracking receipt. The lady told me, " we don't print receipts for labels that we don't print" or something like that. There was a long line behind me so I assumed that she was just trying to keep the line moving. I was in no mood to argue with her as I just wanted to leave already. She also didn't have enough change in the register for the person in front of me and was giving him attitude about that. It's not the customer's responsibility to have exact change. I will never come here again. I wish I read the reviews before coming here since they all seem to be about the lack of proper and adequate customer service. read more

The clerk was excellent after coming back many times He retired or transfer. I guess miss him

The limited hours of operation for this place make pickup a farce. It's bad enough it goes from 10 am to 4 pm but closed during 12:30 to 1:45 pm (75 minutes for lunch!). And no Sat. What's the point?! read more

This place deserves 0 stars if there was an option for it. I came to this branch to pick up a package that should have been waiting for me but it has gone missing. The asian lady that works the front counter did not take the initative to contact else where to locate the missing package. She told me to call the main office - O'sullivan ave in daly city. I told her that I have tried with no luck, but she still won't budge and insist that it was my problem that the package is missing and that I should make the call on my own. After 2 minutes of futile dispute, I attempted to call the main office but only got through to them after 10 minutes. I got a hold of the supervisor which seems like a decent guy and explained to him that my package has gone missing. He said he'll go check on it and call me back in 30 mins. however, i did not get a call until 4 hours later. that's 8 times later than when he said he'll call. Even though he managed to find it an hour before the office closes, it is beyond late because such mistake should not happen and should have been corrected on the 2nd day after delivery. As for the vista grande station. customer service is non-existent here. If you are not a simple transaction client, they will tell you to step aside and have you deal with your problems yourself. then they will tell you that everything is outside their control and they can't do anything about it. after all, that's their job and what we pay them to do. on that note, this place also closes minutes before 5pm, their official closing time. I got there at 4:58pm and the door was locked, lights off, and she's already documenting the work for the day. what gives... read more

This post office is a total waste of time!!! They never answer the phone and they changed from opening from 9 to 10:30 then close at 12 for lunch! WTF!!! read more

there is a piece of paper posted on the hours of operations and stated that it was closing at 5pm. It was 4:50pm and it was closed already! wtf? beware they also close during lunch from 12:30 to 1:30pm too. read more

It isn't even open a full 8 hour day during the week, and then it isn't open at all on Saturdays. I feel like my package is being held hostage. It even has a disreputable look. read more

Horrible customer service from the older asian lady with short reddish hair and glasses. I'm shocked at the consistently bad service given that the USPS seems to be trying so hard to compete with other courier service providers. Luckily, if you have packages or letter mail here you have the option to call this place and have them send it to the main office off Sullivan. I hope this place shuts down sooner than later. read more

The office hours at this Post Office is horrible, 10am to 4pm, and they are not open on weekends. Taking half a day off to pick up a package is inconvenient. read more

Dirtiest Post Office Ive ever been too. They only ever have 1 worker, so good luck trying to get service around Lunch time. They're lunch break is also a 1 1/2 hours. So make sure to check their hours. Always seems to be changing read more

This is the worse ever ever post office! Where we can complain to change this mistake ? This was not made for people, i can not pick up my delivery! I'm working in this time! that is big BS!!! read more

Joke of an office - slow/messy/ dirty - has been for years - I had to come here to pick up a package even though I was home all day when they Tried to deliver - lazy liar loser of a carrier! read more

Came here only to pick up my package didn't know the hours so I'm pretty was screwed over. I had to come on my day off so and to my surprise they open at 1030 I'm like seriously just want my package cause it was marked for this place. I'm like thinking to myself why sent me to this place instead of the one closer to Sullivan at least then I can go during my lunch break to get my packages. If I dont get my package today I'm and lose my stuff cause they said it will be sent back August 19 then I'm going to asked for my refund for the USPS read more

The customer service here is so bad. I came here today to get my money back on my priority express mail because it said MONEY BACK GUARANTEE. I had gotten my package 2 days late and the lady was like you can't get your money back if it isn't express mail and it is and then she was like you still can't get your money back because we don't know when the package arrived. How can this lady work at the post office and not know that in the 21st century the post office TRACKS YOUR PACKAGE ONLINE FOR YOU. It says online that it arrived 2 days later then it suppose to. She was also so rude saying I'm not going to get my money back. Excuse me lady I paid for 1 day shipping so it can arrive one day. She also told me to go to main office that is much farther from my house. Thanks lady. Your incompetence is going to make me waste 2 hours of my life. Never going to this post office again. They don't even know what they are suppose to know which is simple mail stuff. Time to rehire staff or teach them 21st century mailing rules. read more

A pathetic excuse for a Post Office. Their hours are ridiculous and associates are subhuman degenerates. Not only did they lose a package sent to my P.O box, they marked it as "delivered" and sent it to Westlake. read more