If you want the slowest service on the planet and a staff that is downright rude then I highly recommend getting your mailing needs met here. I just spent 30 minutes just trying to get the address on a fed ex mailer correct with the guy at the counter and she. I kept pointing out the errors all he could do was blame my handwriting. Complete waste of time. I could have walked to the closest post office more quickly than this. read more

Griti was so helpful! (I'm not sure I heard his name correctly). I was stranded with a dead phone, no charger, and no ability to call an Uber. I was embarrassed to ask whether it might be possible to charge my phone, but Griti was glad to help. Sharing a conversation with him, we discovered that we both studied in Moscow and we had a great time sharing experiences when my darned Uber showed up. Now I want to go back and share more stories. read more

So unbelievably slow. I came in to send one package domestically for Christmas and it took over 20 minutes. Just me in line! Not to mention they charge for UPS drop off? Is that even allowed? Also really shocked to see a local business owner so proudly stand against a slow street in the community that families with kids supported. I'll be taking my business elsewhere, no matter how inconvenient. read more

I hate to write this about a local business, especially after renting a mailbox from them happily so many years. Be very careful when you stop renting from them. I moved out of town, so I didn't need my mailbox with them anymore. I went in to the shop to cancel. I turned in my key and the desk person verbally confirmed (twice) that my service was cancelled. My mistake was trusting the process. I should have made sure I received written confirmation that my service was cancelled. I found out later that person never cancelled my service and I was charged for month I didn't use. I had no recourse with my bank since I didn't get a written cancellation confirmation. I tried multiple times to resolve the issue with management, to get the refund I am due. I got no response from management. So, I am out months of rent and a hard-learned lesson. read more

I had a positive experience at Glen Park Mail Depot yesterday. I had a few FedEx packages to ship and the staff member I worked with was friendly and helpful. I didn't love the fact I had to pay $1 per package (for my non-FedEx Express packages) in order to drop off at this authorized FedEx shipping facility, but I also understand this is a small business that is probably struggling and looking for new revenue streams. read more

I just had a great experience returning a package. Excellent service and super friendly staff.

The person working there was on a personal call the entire time I was there. When I politely asked him to finish his call another time he refused. He proceeded to bungle a basic order. This is the second time it has happened. Awful! read more

Showed up before 5 PM. Looks like they closed up early despite the signs saying open till 5:30 PM.

Good prices and fast service. Annie and Miguel are very nice to work with. Accommodating weekday hours and open on Saturdays. Highly recommend. A+ read more

Glen Park Mail Depot - Lorenzo with Annie the Owner - Shipping Centers Near Me - San Francisco, California

I needed to scan a 66 page tax return to a thumb drive. UPS store wanted $2 first page, $1 each add'l page. Ridiculous! Glen Park Mail Depot did it super efficiently for $22.50 and were extremely helpful in explaining the best way to do it. read more

This is an absolutely wonderful, conveniently located postal and delivery store and also carries office supplies. It's seemingly practicing good safety measures and social distancing protocols and certainly feels safer than the post office. read more

One of the great things about patronizing local small businesses is that there's just such a great sense community...and they decide they want to start charging you to drop off pre-paid UPS packages. read more

I want to say thank you to the Glen Park Mail Depot team for always providing GREAT service. For going out of their way to insure my packages are safely secure and that I get the best price for my needs. THANK YOU!!!! read more

Glen Park Mail Depot - Shipping Centers Near Me - San Francisco, California

Charge for fedex drop off. How is that. Maybe their business isn't doing well. Maybe they just want to rip you off. Nowhere to park. Atmosphere is nonexistent. read more

It's great to be able to put valuable things in their hands, and trust that they'll ship them with care. And, I appreciated their staying late on Friday to accept the boxes I brought in. Their careful review of the contents, and their sorting printed matter into boxes that could ship via USPS media mail rate, the least expensive, saved me money. In addition, they got those boxes into the mail stream pronto, the next available business day. Very swift work. read more

They charge you for dropping off a sealed and labeled package! I'm not even sure that's allowed. The person at the front desk was also very rude. Would not recommend. read more

Convenient but expensive. They charge $30 for a Fedex Home Delivery when it's actually a $13.5 item at Fedex. If you enjoy being charged 2x of the actual price than this is the place to go. I've attached my receipt for sending a 4lb Fedex Home Delivery package so you can make up your own mind on whether this place is worth it for you. read more

Glen Park Mail Depot - Shipping Centers Near Me - San Francisco, California

We bring all of our packages to Glen Park Mail Depot for packing as well as mailing. We recently mailed a very large framed photo to Oregon and our customer was so impressed with the packaging. The staff is always friendly and helpful. They have a wide righty of supplies and I'm grateful they are located here in Glen Park. read more

Please do NOT go into this place an get copies made. The female over charges for copies and charges .90 cents per minute she takes to print out copies plus .25 per copy. I have filed a complaint with BBB for her prices that aren't listed prices per copy along with the additional charge for her time. I stated to her that's where her hourly wage comes from. Why as a consumer I need to pay her per minute wage...??? That is fraud !!!! She took her time to print each copy one @ a time to prolong the process as well. This place is a scam and is a fraud. The woman over charges for prices that aren't listed in the store. read more

The woman there has never been kind to me in over the past almost 10 years my family has rented a mail box. The mail box is primarily my grandmothers and it's good for her so that's why it's been so long. She is rude, inconsiderate, condescending, mean and down right RACIST! The prices are way too high and continue to rise. Definitely would never recommend. Great location but the headache is not worth it. The guy is very kind, totally opposite. Always felt sad he has to work with her. read more

This place is amazing. Most of the time when I come in I'm not actually buying something from them but dropping off a package via FedEx or someone else. They are always super nice and very helpful and friendly. They have supplies to I have used them once or twice for packaging things for me and they've been really amazing. The prices are reasonable service and staff are very friendly. read more

Had a already packaged and labeled package that just needed to dropped in a mailbox. Mail depot actually wanted to charge a five dollar fee for the privilege of dropping it off with them. Never going to spend my money there ever. Scam operation. read more

Horrible service and no apology or help: I brought in a large envelope and requested a tracking number. It was 2:00 p.m. and they had a USPS pickup scheduled for 3:00, so I anticipated the letter going out right away. It took the employee 5 tries to make the label and a total of 20 minutes. (I asked for the $7 tracking number. First he created an expensive overnight label (over $20), which was a service I had not requested. Then he created a label with a tracking number for the slowest service $4. Then it took him three tries to create the correct label for a $7 tracking number because he could not get the upper case and lower case letters being correct (for example, ca for CA). I had four stamps on the letter and the clerk did not credit that postage when he gave me the price, but I let it go because I didn't want him to start over another time. He also got very flustered when I requested a receipt and he struggled to create it. The envelope was an introduction of my services to a potential client and I had spent an hour assembling it. The USPS tracking website stated that the label had been created, but that they never received the letter. After 5 days of not receiving my envelope, the USPS tracking page cancelled the tracking number. I suspect, but cannot prove, that the guy may have thrown it away because I got so exasperated with him. In sum, and I lost time, 4 stamps, the cost of the large envelope, a decorative binder clip inside it and $7 of the money I paid them. I spoke to the owner briefly on the phone and he was not helpful, but he did give me his email address to write the details of the problems with my envelope. I wrote 2 detailed emails to the owner about my experience and requested a refund and he ignored both of the emails. The silence was deafening. No apology. No nothing. I duplicated the letter out of necessity and started over with UPS Ground. UPS did everything right on the first try, it took 5 minutes and it arrived in one day. Avoid Glen Park Mail Depot. read more

Convenient to have this service on my areaservice& employee is courteously & professional will use this service again& recommend to anyone

I've used this place a few times and never been particularly happy; their copy/print services are nothing special and not competitively priced, and the supplies they sell are quite overpriced. Today I went in armed with the URL to a publicly-downloadable 11"x17" pdf file that I needed a color print of. They were unable to operate their computer to download the file given the URL, so I had to go behind the counter to do that. They were unable to configure their Print dialog in Acrobat to ensure correct printing size/page orientation, so I had to do that. Then the printer reported "Print error", and they asked me for advice. I said "I have no idea, it's your printer and your store." They replied that "it was the customer's responsibility to do the computer work and bring a correctly formatted file." Yet the file had opened and displayed correctly on their own computer using Acrobat Reader. To be a competitive local business these days, you have to offer either better/more knowledgeable service, lower prices, or more convenience. This is the kind of place that will likely go out of business by not being able to offer any of these three. read more

This is the worst mail center I have ever been to. There is only one employee who moves at a glacial pace. If you have several hours to spend waiting in line to drop off a simple package, this is your spot. Otherwise go literally anywhere else. read more

Anne Cho is a wonderful and kind person. I recently found a key to someone's mail box at her facility in the street near Canyon Market. I was in a rush so when I got home I mailed it to her with a note. In return she sent me a thank you card with 3 key chains! WOW. That's an amazing gesture from an amazing person! Thank you Anne, you've got a friend. read more

This is a business for your convenience. If you're so damn lazy to go to the actual post office or a regular UPS place, don't be too cheap to pay a little extra. Some of the one-star reviews on here represent everything that's wrong with yelp. Lazy, entitled dummies getting mad because they're not treated like the yuppie princesses they think they are. These are probably the same asswipes who don't tip their uber or postmate. They want all the convenience at none of the cost. Anyway, I'm grateful this place accepts fedex packages for free. I take my UPS packages to the one on mission and 29th. You can't have it all, so be thankful for what you got. read more

I have lived down the block from this place for the last 5 years and only go there if I absolutely must. Today I dropped of 3 packages, 1 fedex, and 2 usps. He says the fedex and the one usps are free, but the one costs a dollar to drop off. I consider it overly tacky and just plain wrong that they take 1 dollar to let you drop off a pre paid package. I refused and left. Not only will I never go there again, but I am writing this negative review for others to see. How could they think that dollar is going to do anything, but consistently lose more and more customers. I don't want to hear that they have more overhead etc etc. I go to a pharmacy w postal services just down the block the other way and they are overly friendly, helpful, and also ETHICAL. I should've given him the dollar so he could earn his crummy 1 star review. This place has rubbed me the wrong way for the last time. read more

Overpriced. I get more than a little annoyed by their 150% mark-up on a stamp. The US Postal service is financially suffering by trying to maintain an affordable mailing system and these guys have the cheek to charge a significant amount more. Daylight robbery. (Sorry its the principle here). I once tried mailing a birthday card (usually 95c) and they made me pay $3 because they didnt think it would be sent otherwise (that was 2x their $1.50 stamps with a 95c face value). I think I left with smoke spouting out my ears. I feel their other services are overpriced too. The service I receive here is unpredictable. Oftentimes I'm ignored and then treated rudely, but sometimes I'm treated courteously. I'm not going to use their services again. read more

I'm surprised by the bad reviews. I find the owner very polite and helpful. Never been anything but courteous. And yes, stamps cost more than at the post office. The whole idea is convenience, she has overhead, taxpayers aren't paying her rent. Try waiting in line for the regular rates at the post office. If you value your time, you won't mind paying a little more for the quick, friendly service. I like this business a lot and use it frequently. I would highly recommend it. Zoe (Glen Park) read more

So let's be real...glen park mail depot is no Office Max and yes it is a little more expensive. But that said..for me it's all about the convenience. There aren't any other places in the near vicinity to quickly grab boxes/packing peanuts/bubble wrap etc. and this spot is great for that. They are well stocked and have all the little things you may need to send a package last minute. PLUS the couple who works here is so sweet!!! I left my license there on accident and they took the time to find my contact information and to return it. Feels good spending my money at a small, local ma and pop store than a big chain, even if it is just a tad more expensive. read more

$10 for a package weighing one pound?????!!!!! UGH! Everyone was so right about this place - I don't know why I even bothered to go check it out. The guy wasted 15 minutes just trying to get me a price quote on a simple package I wanted to send... and then told me that I would have to spend $10 for an item that weighed 1 pound 5 ounces!!!!! He also told me that I would not be able to find anything cheaper anywhere else. What a pathetic lie. Totally tried to rip me off. STAY AWAY!!!! I would have given it zero stars if I could. read more

I can understand paying a bit more for postage than at the post office, that's a perfectly acceptable proposition. But paying nearly a %100 percent markup for a priority mail package is absolutely crazy. Boo, Mail Depot. Boo. read more

Been shipping through this business domestically and internationally for 5 years. They always get the job done, and I never had to worry about my packages getting delivered. The owner is friendly and polite. Grateful to have this business in our neighborhood! read more

One of the many reasons I love living in Glen Park is the variety of merchants doing business in the village. The Glen Park Mail Depot offers a great service to the Glen Park neighborhood. I use the services they offer frequently and I find the owners professional, courteous and extremely helpful. Try standing in line at a US Post Office station at the Diamond Heights Station or any of the offices in the Mission. It's worth patronizing this business.. Forget the negative reviews. These folks are great and I recommend the Glen Park Mail Depot highly. read more

How to loose a new customer and get a bad review that will cost you lots of business in one easy step. Since I moved to Glen Park I try to frequent every local business that offers something I can use. Get to know the neighborhood. So I carry my box with return merchandize with a prepaid UPS to the local place rather than dumping it in the car and dropping it the next time I see a UPS truck. Walk in - the girl smiles. The guy says - The UPS truck just left. - No problem this can wait. It's a prepaid return - This will be $1 for drop-off - I did not say "WTF", I just smiled and left never to return again. The girl: "sorry". Sorry for them - it is hard to estimate the value of negative marketing online but every one of the 1-star reviews surely costs them more than $1. I went on to Urban Soul http://www.yelp.com/biz/urban-soul-salon-san-francisco and Ann made my afternoon in GP a great experience after all. I had the feeling that I have to stay this side of Bosworth Street from the beginning.... read more

This a great local business. We use it all the time to send packages and envelopes internationally and within the US. They are knowledgeable and have advised me several times about pricing and packing tips. They also offer to pack things for you for an extra charge, which I have used once. Great service and much needed in the area. read more

I'm shocked this place has 2.5*. Been dealing with them for years and they're always horrible. Petty, hard to deal with, rude, clueless. They probably deserve 2 stars overall but I'll give them one in hopes it brings their overall rating to where it belongs. If you have ANY other options I'd take them instead! read more

Great convenient spot on the way to work via the Bart station. The owner is knowledgable and helpful with all things mail and will gladly help you with whatever questions and issues you have. I have returned here over and over with minimal impact on my day. The convenience is what I return for. It does everything I need and the location can't be beat. read more