Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

Chris, All the precious objects we inherited, that you packed and shipped from Cedar Rapids to…read moreBoston have arrived perfectly. Once again, you did an outstanding job. We thank you again for the very impressive job you did for us. Well, well done.  Thank you very much. The Miller's Boston, MA

I am done with them.. Our damn lazy delivery driver keep stashing my packages by my garage door…read moreoutside rather than walk 20 freaking feet and placing it under our covered entry. Twice our packages have gotten wet and the last one cover with snow when we found it three days later. Now after I spent a 1/2 hours trying to find a human to talk to, they didn't even tell me if they had a resolution, they just ignore me and close out the ticket. Their old CEO (Smith) would be furious. I think if will report this to their investor relations since their leadership didn't care.

This place is comical. I went to pick something up, and no one was in the store. There was a sign…read morein the window that said, "will return at 1:30." Are you kidding me? This isn't Jim's packing store. This is Fedex. Incredibly disappointed, and won't recommend Fedex to anyone in the future.

Mailboxes of Iowa City is just about 2 blocks from my downtown apartment. I go there 2 or 3 times…read morea week to mail items, or send packages via UPS or FedEx. The staff are all wonderfully friendly, efficient and know what they are doing ! I had a snafu will one package under the care of FedEx...they helped me through it and problem was successfully resolved. Marti VA

I was able to drop off my FedEx package with a printed label. Staff were friendly and expedient!read more

I've been to this store multiple times...never had to wait longer than 5 minutes, even with a…read moreline....friendly staff.....the store is clean and we'll organized, and they have a nice collection of funny greeting cards right when you walk in the door. . All around pleasant experience.

It's not really this store just the company in general. Shipped 6 items and 4 were damaged upon…read morearrival. Had insurance on packages but getting them to pay on them is not happening. If you send something with ups and need it insured take pictures of your packages at the store preferably with a ups employee so you have proof of what they looked like before shipping.

Clean, organized store... helpful employees...the only reason I gave 4 stars instead of 5 is…read morebecause of the parking lot. It is a shared lot in front of a small strip mall...layout is congested and sometimes not enough spaces.

Just delivered live firearm ammunition to the wrong address, (hopefully not into the hands of a…read morechild.) Of course the only recourse offered was through an automated "help" chat, so if whoever those rounds were delivered to don't drop them off here or with FedEx I'm S.O.L. for the upcoming hunting season.

Would give 0 stars if I could. I set up an appointment to discuss freight options and worker had no…read moreideas about any of the information. Was told I could be contacted but nothing of the sort has happened. Could not answer ANY questions about freight and was not even sure on quotes.

Wonderful customer service! Efficient and quick! Everyone there has always been so friendly.read more

Stepped right in and the gal helped me right away. Very clean and nice. Wonderful serviceread more

I had a real challenge in that I didn't have all the kind of paperwork needed. That's putting it in…read morea general sense and the two fellows there were so kind and resourceful and they were able to have my credit returned in the few hours that Amazon offered if you put the credit back on your card!

They don't answer your phone calls and they have no customer service. So, you can't take a package…read morethere to have it shipped.

I feel like I'm one of the only people I know that uses the post office as frequently as I do given…read moreI'm not a small business shipper or anything. I guess I'm pretty diligent about returning online goods and every so often it's fun to send snail mail to friends, but other than that I'll just stop by occasionally for stamps for work mail. There are two main staff that have worked the counter for the several years I've been coming and they're always quite friendly. More than willing to work with you to get your items shipped safely and affordably. Sometimes the stamps options are limited, but I've never not been able to do what I needed. The facilities have always been very tidy and they seem to have a large section of boxes. I love my local post office!

They loose your mail delivery constantly... it gets put in someone's mailbox and not returned to…read moreyou.

20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.