Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

Chris, All the precious objects we inherited, that you packed and shipped from Cedar Rapids to…read moreBoston have arrived perfectly. Once again, you did an outstanding job. We thank you again for the very impressive job you did for us. Well, well done.  Thank you very much. The Miller's Boston, MA

Mailboxes of Iowa City is just about 2 blocks from my downtown apartment. I go there 2 or 3 times…read morea week to mail items, or send packages via UPS or FedEx. The staff are all wonderfully friendly, efficient and know what they are doing ! I had a snafu will one package under the care of FedEx...they helped me through it and problem was successfully resolved. Marti VA

I was able to drop off my FedEx package with a printed label. Staff were friendly and expedient!read more

I feel like I'm one of the only people I know that uses the post office as frequently as I do given…read moreI'm not a small business shipper or anything. I guess I'm pretty diligent about returning online goods and every so often it's fun to send snail mail to friends, but other than that I'll just stop by occasionally for stamps for work mail. There are two main staff that have worked the counter for the several years I've been coming and they're always quite friendly. More than willing to work with you to get your items shipped safely and affordably. Sometimes the stamps options are limited, but I've never not been able to do what I needed. The facilities have always been very tidy and they seem to have a large section of boxes. I love my local post office!

They loose your mail delivery constantly... it gets put in someone's mailbox and not returned to…read moreyou.

I am done with them.. Our damn lazy delivery driver keep stashing my packages by my garage door…read moreoutside rather than walk 20 freaking feet and placing it under our covered entry. Twice our packages have gotten wet and the last one cover with snow when we found it three days later. Now after I spent a 1/2 hours trying to find a human to talk to, they didn't even tell me if they had a resolution, they just ignore me and close out the ticket. Their old CEO (Smith) would be furious. I think if will report this to their investor relations since their leadership didn't care.

This place is comical. I went to pick something up, and no one was in the store. There was a sign…read morein the window that said, "will return at 1:30." Are you kidding me? This isn't Jim's packing store. This is Fedex. Incredibly disappointed, and won't recommend Fedex to anyone in the future.

Excellent customer service. The staff working were super friendly - despite some attitudes from…read morecustomers ahead of me. The store has changed a little bit since my visit last summer. They still offer the best greeting cards around, but don't have much other merchandise. This location seems to have evolved with the times in an effort to keep up with the never ending stream of Amazon returns. All of the items I was returning were put into individual bags, which I appreciated (even though I wasn't keeping them). Be careful in the parking lot. It's cramped, and people zoom in and out pretty quickly.

Delivery truck drivers are loud, talking loudly on speaker phones, leaving loud blinkers on while…read moredropping off packages, they park and block parking spots. Zero disregard for neighbors Loud and annoying

FEDEX is a very shady business ran by a very shady headquarter. They made an error with the…read moreshipment because of an internal update to their shitty service, which caused very expensive shipment getting lost and they lied about the delivery by faking a delivery date and time on the same day the same time on all of my shipments I sent that day. They caused the customers to get their money back for not truly receiving their items. I contacted FEDEX CS and got nowhere. I contacted the BBB and got no solution from them. It cost me over $700 and FEDEX never owned up to their mistake. BEWARE and do not ship expensive stuff with FEDEX because they never admit fault even if you buy insurance. You will always be in fault. Lesson learned and you've been advised. Cedar Rapids, IA office.

Pretty poor visit to Kinko's FedEx which on the outside says FedEx Office, I just had a FedEx…read morepackage to drop off and I was in no hurry and had a question, there was only one person working there and she acted like she was swamped there where 5 customers in the store. She finished helping the older couple said sorry to a girl and then grabbed my package out of my hands, yeah Grabbed! I said the date is expiring today and didn't know if it was going to be ok, she replied it should be. That's real reassuring. I just walked out and left hopefully my package gets where it needs to go.

Wonderful customer service! Efficient and quick! Everyone there has always been so friendly.read more

Stepped right in and the gal helped me right away. Very clean and nice. Wonderful serviceread more

I had no clue that you could get 10% off if you mention Yelp! I wished I had because I spent a…read moresmall fortune on shipping my visa application (and all the supporting documentation) and could have used all the discounts possible! Anyway, as mentioned, I needed to ship very important documents and UPS was one of two options I was given. Now, the instructions I was provided with specifically state that Express service must be used and that I must supply prepaid return shipping and packaging as well. I figured since these instructions were issued by the British Government that this would not be a problem. The store is quite bare and as far as shipping supplies, they had some, but it isn't a massive variety. I grabbed two large, padded envelopes and made my way to the counter. At the counter, a very friendly staff member greeted me and I explained the situation. He typed in the information in to give me a quote, but after typing in the information the option to create a return shipping label became greyed out. I showed him the instructions I had received and also mentioned that I created and account and I could create a return online for international shipping, but I couldn't figure out how to combine that with creating an outward shipment. This is usually why I hesitate to go to the stores, I always feel like they don't know as much about international shipping options... HOWEVER, I do feel like this guy should be given five stars for going the extra mile to get answers for me. He called the help number and was bounced around a number of times, but kept on until someone could provide an answer. Not to mention it was prime time for people to drop of their shipments and he was able to assist all of them at the same time. And just in case you were wondering, you can hear the chatter from the hair salon next door. Eventually he did get an answer (kind of ridiculous how long he was made to wait after being transferred around) and the answer was that they could not create a return for an international shipment in store. He did offer the UPS Express Envelopes so I didn't have to purchase and use the massive padded envelopes. Unfortunately, I did have to correct the addresses on the labels twice, so part of me is still a little worried that something might be incorrect with the shipment. I guess I'm a little confused as to why you can do this online, but you can't do it in store. So while I appreciate the extra effort of the staff member, I can't say that this store meets all of my shipping needs. I think I might opt for the other company if I have to do this particular shipment again.

go anywhere else. Even if it costs more. Pay for service…read more Brought a computer and monitor to them, had them pack it (paid extra) bought insurance (over 300.00) shipped... When it got there, monitor broken..no worries..its insured!! right?!?! Nope, over a year nothing...... refund me the damn insurance then! go anywhere else..Fedex, Amazon, USPS...whatever. Don't go here.....

Clean, organized store... helpful employees...the only reason I gave 4 stars instead of 5 is…read morebecause of the parking lot. It is a shared lot in front of a small strip mall...layout is congested and sometimes not enough spaces.

Just delivered live firearm ammunition to the wrong address, (hopefully not into the hands of a…read morechild.) Of course the only recourse offered was through an automated "help" chat, so if whoever those rounds were delivered to don't drop them off here or with FedEx I'm S.O.L. for the upcoming hunting season.

Would give 0 stars if I could. I set up an appointment to discuss freight options and worker had no…read moreideas about any of the information. Was told I could be contacted but nothing of the sort has happened. Could not answer ANY questions about freight and was not even sure on quotes.