So I had to send my dogs bed back and needed a big box to ship it out in. This store does it all…read more When we walked in there was a big line but it went really fast. The guy helping us his name was Jeff and he was very helpful to get this huge dog bed shipped out. Very good customer service I would definitely use this place again. We paid for a box and asked if I needed to pack it up. He was like oh no I'll take care of everything. So if your needing a box to ship stuff out this is the place to go.

This store will not ship a firearm. UPS ships firearms. They have to be shipped from time to…read moretime, for warranty service or whatever. Beretta sent me a UPS shipping label. They work with UPS. UPS ships firearms every day. This location claims that no UPS facility can ship firearms. They are idiots. Find someplace else to do your shipping.

My husband and I tried to send a package using a Staples drop-off for UPS packages back in July…read more The employee working that evening stuck our package in the "Amazon returns center" which means our package has now been LOST for nearly 6 months. This was never corrected. Against better judgment, we decided to try and send another package via UPS, but decided we would go into an actual UPS store. So we went into the location on West Sunset in Springdale, AR. A very nice young man helped us box up the package and told us it would be there by 12/26. Well, today is the 27th and I can't even track it. When I try, all I can see is that UPS doesn't even HAVE THE PACKAGE! How can they not have it when I was inside the UPS store? No one ever answers the phone at this location either. How and why does this continue to happen?

Every time I come here, I see this young gentleman that is always helpful. His name is Pedro. He…read morewas able to help me with my very heavy package & did so with such a great attitude. He seems to love his job & it shows. Thank you Pedro!

There were a few hiccups in the printing of my pamphlet but I appreciate that they wanted to make…read moreit right. Jonythan was patient and I could really tell he wanted to give me the best product possible. He worked with me to get my document right and even went above and beyond to get the coloring correct! Even with the hiccups would 10/10 go back just based solely on the customer service I received.

Management seems to have one worker by himself every single Sunday even though it's busy enough for…read moremore workers to help. When I have come to speak with him on weekdays I'm told he left early, this has happened multiple times. Seems like they could use a manager who manages.

I have always had quick service here when shipping items. They are located next to Petsmart so…read morethere is a lot of parking and it's a convenient location in Fayetteville. Employees are fast and efficient. I have never done printing or any other services but they do offer that along with shipping supplies.

SCAMMING CUSTOMERS; ROUTINE PROCEDURE TO ADD DIMENSIONS TO PACKAGE FOR GREATER PROFIT 0/5 stars…read more Package was mismeasured (greatly oversized, DOUBLE in each dimension so 8x the volume). This was not communicated and I was overcharge $100 to ship the package. When I tried to talk to them they berated me and told it was my fault that they added dimensions/that I didn't know my packages original dimensions, and aparently that it is procedure for them to ALWAYS add 2-3 dimensions. So don't go here as the local owner is SCAMMING everyone by having employees add dimensions and then berating you for TRUSTING the employee to correctly measure and charge. Was also rushed out of the store even though it was 5 minutes before close.