The heavy set blonde lady is rude and defensive. The others are very kind and respectful. I like…read moregoing there but always want to dodge that one person's window.

Nice staff and very helpful. I forgot my glasses and the polite lady in the window assisted me with…read morecompleting the Return Receipt card.

The post office itself is fine but the location is just a tad sketchy with a few homeless hanging…read morearound. They could do some more tree/bush trimming to expose more of the building. I feel like someone could easily lurk there. There is usually a few people in line there at different times of the day but for the most part not super busy.

Kind staff. Always have what I need, and explain shipping process. Prices are what they are; I like…read moresending letters and packages.

Location: USPS E St Date: May 22, 2026…read more Service: Passport Appointment Today my family and I went to a scheduled appointment at the post office. We previously made the appointment online weeks in advance because only specific post offices are only performing that service for passports. Once we arrive we've checked in went to the passport area we told them we had an appointment and the staff member stated that Kathleen will assist us right away and once she arrived we were in and out and under 15-20 minutes. We received excellent customer service experience from Kathleen at the US postal service she communicated with my son who is special needs and he understood where she was saying and she explains to him step by step the process. We appreciate her time and patience with my family. 0 if there was a line there it went through quickly they have plenty of special services that you need mail use the to use the kiosk you can get some stamps they have a little retail section check them out.

So we took our son to the USPS store to get his passport and picture taken for 9:30 AM. They opened…read morea little late, and then the lady came out and asked who had an appointment. A white family and ourselves raised our hands. She was like, "we don't do double booking, one of you doesn't have an appointment." She asked for our confirmation and the white family had a print out of theirs while I showed the email from my phone as well as a PDF version I had saved on my phone. She instantly said, "yours is not legit, we have had a lot of people getting their appointments through third-party vendors." I informed her that my email literally came from USPS. But she continued to stand on the fact that my email was probably due to a third-party, and she instantly went with the white family. She made us into a walk in. When we finally get into the appointment, I politely asked her how she knew which one of us was the legit appointment as she never asked for our confirmation numbers, nor asked for our names or any kind of identification, when trying to determine who to take first. Her response was once again about how people have been getting scammed by these third-party vendors. I repeated my question and she responded with the same evasive answer, so a total of four times about how she can confirm. She got defensive and said that if we did not want to be helped, we could just reschedule or come back another time. I dropped the issue as I needed to get this done and I did not want to her to kick us out. I was fearful of asking for her name as she could also retaliate by canceling our appointment.

Although the location is OK, I felt safe here. Lots of street parking and parking in the lot in…read morefront of the post office. I came here at 12 o'clock on a Wednesday and there was not much of a line. One person in front of me and The postal worker was pleasant.

Do NOT ask for your mail to be held while away on vacation. I asked for my mail to be held for 10…read moredays and when I got home, I waited for my mail to be delivered. Nothing was delivered. I have never gone 10 days without mail, and the mail person said he delivered everything, but I was home the day it was supposed to be delivered, and it never was.

Okay the USPS is top tear was customer service. I've been trying to find a close spot to home to…read moredrop off my online selling packages. Entering the parking lot I knew it was already gonna be good as there was multiple parking stalls and an easy In and out entrance and exit for the most part. It's typical people honking at each other because someone reversed out too fast but it's the norm. Seems like a lot of people in the area here have PO Box so there is usually a line to get into your box. I believe if you have packages but if you like me that is there for a quick In and-Out you have a place to drop off packages right when you enter, but you could also go to the line to scan your QR code. Have your label printed and then given a receipt.

They are lazy don't want to help tell you to go online instead & also charge $50 for replacement…read morekeys if you are renting which is outrageous for a key to only use for a year and not be refunded when returned other post offices prices are reasonable

8/14/25 I have a…read morereturn and the scan code wasn't working at that other post office. Came here since it's xlto hopefully get the return sent. Greatness! Super quick! Afire wait. Greeted by nice worker. Let him know ho I already tried the scan code and it wasn't working for the return. He said no problem, show me the code. Did. The return label printed right out. I guess sometimes it doesn't work and you just need to go in to a worker to get it done. Awesome! He printed out a receipt and wished a good day! Thank you! Thank you! Great, Helpful service & GREAT Post Office! Highly recommended!

This is one of the only 2 US post offices in north west Fresno. So a bit of a drive for me if I…read morehave nothing to do in the area. But very small and limited parking. The parking is 5 stales, including handicap parking and it is a one-way. You can park on the street, but it is by a busy traffic light. They are short staff from what it looks like with 2 staff in front. The workers are quick and to the point. Helpful for when I just need my labels printed and just want to get out. Just wish they would invest in fixing up the place like other US post offices.

I will give this post office a 4 …read more I read all the reviews & experience this postal office regularly for its in my neighborhood. The employees at the post office has nothing to do with the informed mailing system online. That is not thier fault. Long lines also not thier fault. The stealing of mail and packages also not thier fault. What they can do is tell the one lady with brown hair that usually is at the register closest to the door does have a bit of a inpatient rude attitude. She can be perceived as not nice. But she gets the job done and is pushing customers through the line as fast as she can. My father has worked with the postal service forever. He is retiring soon, I know how hard of a job it is for all them every position. I applaud them for working here and everyone on both sides should be kind. We all gotta live in this world lets make it a little easier for us all. The post office does not work for the government they work for us the people. They make sure we stay connected and get our mail where it needs to go. I buy stamps alot because I like to mail out letters and cards to friends and family. It is a good value a book of stamps and they have such pretty designs and neat pictures. Thank you postal workers. I think yall all need more pay. Things happen and they deal with the customer service amd extreme weather stages. Leave your mail carrier some cold water and a snack. They work hard.

Honestly, this location does not deserve a high rating. I signed up for informed delivery and there…read moreare times where I do not even receive all of my mail. I am currently still missing mail that I was supposed to receive this week, and it has already been more than two days. I understand that informed delivery items may not always arrive the same day, but this has been a repeated issue. I have gone in before about missing letters and was told that no one knew where they were, which is not an acceptable answer. If mail is missing, there should be clear communication and accountability, along with steps being taken to resolve the issue. I would recommend that staff and management improve their organization, communication, and overall reliability when it comes to delivering mail. You lose value coming here dealing with the shitty ass workers!!!

Location: US Post Office Nees Ave…read more Date: May 2, 2026 Service: Letter This past week I have the opportunity to stop at my local US post office to drop off a letter with envelope. Apparently I got there at the right time it was around lunch time so noonish and there was plenty of clerks to help everyone but that customers at that specific time. I was in and out of there and under 10 minutes.

7/16/25 Such a…read moregreat experience! I had a SHEIN return and got a scan code for USPS. I thought I was going to have to wait in line to get it to send it. Started waiting and the worker Rosy got my attention asking if I had a scan return. I said I did and she took me outside the main line area and they have a scan code machine right there! Clearly, I haven't been to the post office in a Really long time! Scanned, it print out a label, put it on the package and sent it out! Super simple and convenient return and Great service from Rosy that showed me! Thank you & highly recommended!

Honestly I'm going to do everything in my power to make sure I don't have to ship through ups. Even…read moreif it's spending extra money on shipping. These guys are so damn terrible it's ridiculous. We had a dedicated driver for the longest time. Nicest guy around then boom we get degens who have an attitude when you ask them to deliver the packages respectfully. You'll see in the video ol Bertha being upset. Not my fault you're driving for ups. Don't like it? Quit. Cause honestly it's a terrible experience every time I deal with these people. Would rather rip my off and throw it in the river then have to deal with UPS and their BS. Do I sound bitter? Just might be. I'm over it.

Package was delivered to a different address. We notified UPS. Soon we were in constant contact…read morewith a local representative. She told us that she updated our address in their system because it was a new home and she would monitor the package to make sure it was delivered the next day. The package was never delivered. Never received another phone call. They just shipped the package back to the sender.