The post office itself is fine but the location is just a tad sketchy with a few homeless hanging around. They could do some more tree/bush trimming to expose more of the building. I feel like someone could easily lurk there. There is usually a few people in line there at different times of the day but for the most part not super busy. read more

Kind staff. Always have what I need, and explain shipping process. Prices are what they are; I like sending letters and packages.

It's been 3 weeks since I went to speak to the post office worker regarding a possible theft in my apartment complex. Our mailman is super nice and I've never had an issue before; however, due to this possible theft or human error, my debit card was stolen and it sent my life into chaos. I was out about $900. I went to speak to my bank, canceled my card, reported it to the Fresno Police department, but not a single word or notice from the post office. This post office isn't close to my home so I've been out there now twice. I'll update if I receive word, but I just needed to verify whether a possible break in had occurred. I believe a phone call could have easily answered that. read more

They have terrible service. I left my packages in the drop box, and it takes them up to five days to send them. They are very lazy workers; they should pay more attention to the employees at this office. read more

They have the QR code scanner for returns. I went in to do a return via code given. Waited in long a little bit. The worker was very kind and apologized for the wait. Scanned the code, printed return and put it on package. Simple and convenient. Given good day wishes also! Good service and post office for QR scan code returns! Recommended! read more

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I needed to drop a pre-paid package off and this was the closest Post Office to me at the time. I have never been to this one nor did I know that it was there. The sign is hidden behind trees and lots of overgrown bushes, so even with directions, it was difficult to find. Any who, the postmaster was very nice. There was a small line when I went (maybe about 10-ish). I was in and out in less than 5 mins. It's an older building and smelled like musky old boxes, but it got the job done. Thank you for letting me share :) read more

US Post Office - Post Offices Near Me - Fresno, California

After speaking with a gentleman in the back (wish I had got his name since he was probably the most helpful person I've dealt with at this location and he deserves recognition for it) he was able to find my package that was allegedly attempted to be delivered the night prior. He said that it seemed like they never even loaded it on the truck but he had the warehouse guy hold it for me and I had to pick it up. Not ideal since I paid for shipping but he was helpful and I got my package. Not sure what else I could have asked for. Just wish the mailmen and woman were as helpful or even had a small percentage of the gentlemen who helped me work ethic in them. Growing up we would leave out drinks and snacks for our mailman. I'll be damned if my mail lady even waves back at me when I say hi. Half the time she just tosses the packages on the porch like she's mad she didn't become a doctor... anyways upgrading the one star to three since the young man was helpful. read more

Customer service was terrible. I tried to talk to the lady named Ashely and she ignored me when I tried to give her my address and made a mistake and now I have to drive far to go get a new mailbox key. because they couldn't process the refund. don't recommend coming. read more

It's honestly super hard to get in contact with them. Too my about 4/5 times . I didn't give up and finally this gentlemen was so kind and answered my questions and ended up being extremely helpful! I was about ready to head on over there, their physical location is pretty easy to find, just a bit sketchy. read more

Always a smile on their face and always answers my questions and helps me when I need help

Bummer. Had to make the drive to the post office as they had something there that wouldn't fit in my mailbox slot. Went in and rang the little buzzer at the package pick up door. And I waited. And I waited. And I watched the line inside the lobby turn over so I was looking at a whole new group of people. Another lady joined me at package pick up. I told her I had already rang the bell once, but if she wanted to ring it, go ahead. She did. And we both waited. Then a man appeared at the door and opened the top window. He got the items I was waiting for and I asked if we should have gone inside. He said no. No big deal, I guess, but our regular mail lady would have left those small items hidden by my front door instead of leaving a tag. read more

US Post Office - Cardwell Station on Griffith near Blackstone - Post Offices Near Me - Fresno, California

The fact that they allow you to pay for upgraded shipping and over a month later your package is still sitting at the Fresno facility is ridiculous. If you know the postal service is unable to deliver 2 day shipping you shouldn't offer it. Charging customers for upgraded shipping when you can't even get the mail out is not okay. I have a business to run and my customers aren't getting their packages. And UPS often defers to USPS. And of course your phone lines are backed up for HOURS and no one answers the damn phone at your facility. I'm a disabled person so I can't just drive down to your office anytime I please. Incredible that Amazon and other companies can get products out in two days but not the post office. Not our GOVERNMENT MAIL. It's not COVIDS fault. Y'all been having issues for years. Get it together. I want my money back! read more

US Post Office - My receipt of upgraded shipping. For SEPTEMBER. Tracking is still in FRESNO. Take our money but doesn't deliver on the payment. - Post Offices Near Me - Fresno, California

Staff is nice.. however since the mailboxes at my apartment were broken into we were told to go pick it up here, but when we go they don't have it. Turns out they just give all the mail to the first person that shows up for our specific building number. My roommate and I have been waiting on some really important letters and I'm pretty sure the one I was waiting on was given to someone else. And unfortunately it's going to keep getting resent to Griffith way until our boxes are fixed. read more

Absolutely the worst post office I have ever had deliver my mail. Things are always getting lost. We have put in several notices to stop the previous owners mail from being delivered. Constantly getting missed delivery slips when I'm sitting IN MY LIVINGROOM. They need a complete overhaul. read more

People waiting to pick up mail at USPO at Hughes Station. I've been here in line since 10:55am one person every 10 min moves (if that) worst than a snails pace. Note: There is one person at the purchasing counter. To their credit though they were all friendly and courteous. read more

US Post Office - Is this Acceptable?? SNAILS PACE! - Post Offices Near Me - Fresno, California

I wish I could give 0 stars because crystal working the front was so rude. She had horrible customer service and was voicing to everyone that she wasn't it the mood and today wasn't the day to mess with her. She was rude to every customer in front of me. My stuff better not get lost or ruined because of her either read more

Visited on a Saturday afternoon about 45 mins before closing. Ladies working the counter were nice. Can't say they were super excited to be working on a Saturday but they were not rude or anything like the reviews I have read here. The 3 customers in front of me acted like they had never been to a post or mailed a package. One even asked why she needed a zip code. I would say this place is just fine to get your transactions done. It's a post office people, don't expect to be wooo'd read more

Employees are always friendly and try to work thru line as quickly as possible. I've never had any problems with rude employees or lost packages. read more

They are awful. Trying to charge me to repair their mailbox that's been damaged for over a year. Manager is a rude little skinny witch. You can't even ask her questions without her biting your head off. When you call they hunts pick up and hang up most times. I'm disabled and I have to check my Mail daily standing in line at the blue door that they take their time to open to give you your mail. Manager said we can deliver to your door if you bring us a letter from your doctor and they still haven't done that. If I could give them a -5 stars I would read more

US Post Office - Post Offices Near Me - Fresno, California

Nice, clean little post office off of Blackstone and Griffith Avenue. There's a drop slot inside if you want to skip the line. I picked up some darling Charlie Brown stamps for my Christmas cards. :) read more

US Post Office - Charlie Brown Christmas Stamps - Post Offices Near Me - Fresno, California

Small,slow service depends who is working the counter. and I find it humid dunno if manager is cheap with air but sure need to turn it on.

Horrible. If, and I do mean IF the government is wondering and spending millions of dollars attempting to figure out why our USPS is running in the red and having to up the price of stamps every other year. Check your employees. Unpleasant. No need for all this negativity and lack of customer service. This location doesn't even answer the phone. Sigh.. life is just too short for this negativity and unhappiness. No one wants to be around this. Hello Amazon, FED EX AND UPS.. e-mail too. Avoid this place at all cost.. hell train a pigeon to fly your letters. You will get more accomplished read more

Slow service and nothing ever gets there when they "guarantee" it will. It's still the cheapest way to ship things but be prepared for your packages to arrive 4-7 days later from their estimated time of delivery or at times never get there (or back to you). I would mail anything a week or two in advance of the date you want your package received. I have sent multiple packages over the years (about 20 per year) with only about 2% of them getting there with no trouble. Friendly tip: NEVER forgo insurance. You'll almost Always need it. read more

It's a basic post office with mildly grouchy people who look like they hate their lives working there. Got the job done as expected. Nothing special. read more

I hate that this is my post office. They never answer the phone. They lose my packages constantly. Since I have never got anyone to answer the phone ever I am forced to waste my time and go in. I hate going in because the people who work obviously do not care at all. There is already a line of people upset that their packages are missing and the employees do nothing about it. They are rude and careless. They have no consent of urgency. I have a missing package again and now I'm going to have to regretfully go in because as usual no answer all morning on the phone. I have little hope. Where ever all my missing packages from the last three years are is probably where this one is headed. I have little hope anymore. They should consider restating this entire office. Look at the other reviews. I think many would be relieved. read more

Worst post office ever. Mailman loses my mail periodically. Tracked mail most always arrive late. Seems like mails arent delivered everyday when suppose to. read more

Pretty sure my mail carrier ripped off my apartment number on two of my packages that were arriving on the same day . The packages were undeliverable due to the apartment number on BOTH packages being scratched off and ripped off. It's funny because just a few days prior I had a run in with my carrier because of another package delivered to the wrong address . Yeah great employees you have here. Wondering if I can file a formal complaint against this person . read more

I want to give a HUGE shout out to James and the team over at the Griffith location for helping me track down a package in time for our Wedding which is this evening. The package was my fiancé's wedding band! Thank you James for personally delivering it. You're the best! read more

The lady at the counter Lylac was very rude. She didn't even care what she was doing or didn't care to help me. Was flat out rude and didn't let me tell her what it was I needed. Then when I came back to her with the address on the box, she realized that since she didn't let me finish what I wanted to tell her, she realized it was her mistake because the box was suppose to go out of country. She was trying to go fast pace which is good, but at least do it caringly to the customers. read more

I'm starting to get really fed up with this postal office. They lost my mail and every time I tried to call, the phone just rang and rang and rang, then went to the busy dial tone. This happened when I called in the morning. When I finally was able to talk to someone I told him what the problem was and her just said "Uh we'll call you back" three weeks went by and NO CALL BACK! Then when I called them again, I was told they couldn't do anything because it had been a past a month since the mail piece had been sent out and I would have to call the DMV to get my problem fixed. Well maybe if you would have answered my first phone calls and called me back when you were supposed too then I wouldn't have to. read more

I had trouble getting my mail delivered after a vacation hold ended. A representative called me and provided me a status update and a very friendly message apologizing for the error. My mail was delivered that day! Thanks :) read more

Not trustworthy! Dropped off 4 packages here with prepaid labels, and none of them were shipped out. Looks like an employee thief stole all of them. Federal offense?! How does a package go missing, let alone all 4, without someone in house tampering with it. Beware, scan your prepaid labels before throwing it at the counter, that way you can be sure it was received. Try another usps. read more

I had to come pick up mail at this office because my apartment's mail box got broken into. I hate coming to pick up mail. They take forever to answer the door. After waiting for 20 minutes I decided to leave without picking up my mail. read more

My mail carrier has delivered THREE of my packages to the wrong address. I called the post office to let them know that my tracking number says delivered but I haven't received it. The lady told me I was assuming and if they scanned it in the right area there is nothing they could do about. I had to contact my bank to get my money back all three times. So I started ordering my packages with signature confirmation and they always "attempted" the delivery and "left a notice" but I work from home and never heard a knock or the door bell ring or got a notice. It's a lose/lose with this post office. I wish I had the option not to get deliveries from the usps! Horrible place. I also spoke to my neighbors and they have had the same issues. read more

This has to be the worse Post Office in Fresno. I always have problems because they are slow and very rude. Yesterday was just yet another incident where I walked in and the bigger white gal working there asked me what I was coming in for, I replied stamps. She then asked how was I paying and I replied cash which she then said ok the line starts here and pointed where I needed to move. Then a few minutes later a woman walks up behind me in a business suit and she asks her the same thing. She replied the same stamps and cash and the postal worker then says ok I can help you over here so you don't have to wait. I was like wait a minute how are you gonna help her when I replied the same and I have to be somewhere. She continued to help her then said oh I am sorry I can help you now. I was like wow, because you profiled me and didn't want to help you helped someone behind me so flagrantly in front of me? that was just crazy to me, for now on I will travel a few more miles just to get better service. Done with the Griffith office! read more

If I could give this station zero stars I would. I am a disabled person, and I walk with a cane. It was close to closing time, probably 4:59 PM, or right at 5 o'clock. There was a postal worker at the door who was speaking with a woman there. He saw me coming up in pain, gimping along with my cane. He closed the doors on my face, turned his back to me, and as I held my "sorry we missed you" form, up in the air and stated I'm just here to pick up a package, he never even turned and said anything to me he just continued to walk away and closed another door. I wish that I could say that of all the times I have used this postal station, that I have met nice helpful people. I believe I've had one nice person help me in the many years I have had to pick up packages at this station. I never go here when I need to go to the post office. I can't believe that a representative of the United States postal Service was so rude to a disabled American. If I had my way I would never come here again. read more

This has to be the worst PO in the area. The first time was around Christmas. Ordered a gift for some one and it was addressed to my old address I had just moved a month prior (my wrong) and of course they want to make me feel horrible for putting my old address even tho I had already done my address change and was already getting my stuff forwarded. Come to find out the package was never delivered to my old address anyways! It was delivered to a completely different address. I don't think Nees and Lexington are that close in spelling to be sent to a complete different address. Luckily my building is managed by the same as the apartment it was left at. Otherwise I would have never got this item!! Then this past week I've been ordering non stop online and my address is SAVED in my account and I've received all other items (4) last week and for some reason one of the items was undeliverable as addressed On a Saturday. The address in my online shopping account didn't change!!! So why was this on undeliverable ass addressed?? It's not like someone is manually writing the shipping address down. It prints automatically! I absolutely livid that I'm not getting my package before my trip next week. Id give negative stars for this place and the female manager is rude and not very helpful at all. If you hate your job go listen to Les Brown and Zig Ziggler http://youtu.be/KseJfS6tUPw read more

I had a post office box with Griffith Post Office, Fresno, CA, for almost 10 years, I had trouble paying my last renewal on time, I'm a senior citizen, so when I went to pay it the $38 fee was $60. Since I could no longer afford the PO box, They gave me my mail and I filled out and submitted a change of address about 3/15/2017. I went to the post office to see what the status of the address change was. They could not help me as changes are now sent to Sacrament, CA and not handled locally. I called the postal call center. He took my information and said the post master would call me. A person called and tried to look up my information and said he couldn't access it. I called the postal service call center again and they could find nothing online. He said somebody probably dropped the ball and didn't submit the change. Strange nobody has a record of the change I waiting for another call from the post master. I went online today and file a change of address form. I have had problems with Griffith before but nothing like this. I therefore can no longer trust the post office and will use them as little as possible and recommend everyone else to do the same. The post office needs to be shut down as is. The worst ist a month retirement check I receive and cannot pay some bills without it. read more