worst service from the person who closed. I walk in to make…read moretwo copies and he is so surly that it makes me nervois and he walks over and pretends to lock the door. go to pay and can't use tap had to get chanhr out of my car. he was very rude.

This is my favorite shipping center. The staff are always friendly and professional! Thank You!!read more

I've been going here for years and the service has always been excellent. The team staffed at this…read morelocation is always willing to help. I have never had a bad experience. I wanted to specifically praise Bakari for being consistently efficient and courteous over the years. It's rare to find someone with his level of professionalism

The five star rating is for Bakari - I only go to this location because he's super fast and sharp…read more There have been times where I've walked in and I've noticed he wasn't working a shift and I've left because I knew I'd wait too long. He's very polite and very efficient and I don't even wanna deal with anyone except him.

The lady who works here has a very bad attitude. When I asked her about shipping speeds and prices…read moreshe was very rude. After trying to fill out my envelope, she was mad because she had told me I didn't need to fill it out, then took away the pen and tossed it on the desk. Then I proceeded to tell her it wasn't necessary for her to do that. She didn't care, she just said - "you can go to USPS" That's when I walked out and won't be ever going there again. Save yourself time and avoid this place that has terrible customer service.

The new lady owner tried to rip us off and when I asked a simple question nicely , she flew off…read morethe handle acted so rude and unprofessional. I have never been treated so bad in my life. We will take our business elsewhere .My husband used to give them Alot of business but nope no more. They don't even deserve a 1 star .!!

love taking my packages here the owners of this place are super sweet and friendly! i notice my…read morepackages ship quickly with no issues when i taken them here.

Great place to have your larger Amazon purchases sent to a safe secure business…read more The people working there are extremely kind and courteous.

Our son graduated this spring after 4 years at UCD and we needed a way to return all his personal…read morestuff to our home in Europe. Pak Mail in Davis made it super easy: we arrived with everything loose, they gave us several options/prices, and then they did all the packing. They were super helpful and I highly recommend them.

Shipping stuff. These guys know how to take care of people with the right choices when you need…read moresomething shipped. Appreciate you guys always being there. They also do fingerprinting if you ever need that service.

If you are using this location for Amazon returns or drop off of your prepaid packages, then this…read moreis the place for you. You can easily use the Amazon return kiosk that they have set up for drop off convenience, you're in and out. If you have a prepaid package drop off, you can also just leave on the back counter unless you wanted a return receipt, then that you do have to wait in line for.. I've been here numerous times to drop off my packages with no issues. Definitely I would recommend this place..

Went to this UPS store. I had an Amazon package to return. I was in a hurry and didn't print the…read morelabel. The store wanted to charge me $4.00 for the email plus the printing of the label. It's not a big deal with the price. It's how much its how much this store has changed ever since it changed ownership. Rude customer service. For a family run business they don't care about the customer service. One of the employees had a durag on. This is the kind of employee they have running the store. I drove to the UPS store on March Lane. BIG difference the customer service excellent and no charge for the printing of the label. That's how a business should be ran.

Unfortunately as often happens with new businesses or ownership, the shine is starting to come off…read morethe apple. Over the last 6 months 2 employees have gotten less friendly and ingratiating, while the others remain polite and friendly. There was a female who I haven't seen in a couple months and a male (A) who has gotten to the point where all you get from him is a mumble. I made a drop off today and greeted him with "Hi there." His reply was "mmmmm." When we were done I just got a mumble that may have been a thanks, not sure. This is in such contrast to the others. I suspect the manager/owner opened up the store for a few weeks or months and is now somewhere else. This would be REALLY obvious to someone who worked there even for an hour.

I'm sorry I am late I believe I went to this UPS store on Saturday May 30th 2026. And never done…read morethis before and the young lady's name was Vanessa she was very helpful and I really enjoyed her hospitality she didn't make me feel rushed and she was very knowledgeable and I wish a lot of businesses would practice this. Heck I need to practice this I need to be more patient especially while driving take a deep breath and be patient thank you again Vanessa.

Every lawyer needs a reliable notary/process server and I was happy to find one in Sacramento. I…read morehad a rush job on a holiday weekend. Joey answered my email within minutes, others took days, he was reasonably priced, followed-up with important questions about instructions. A real joy to work with, there were even several late night exchanges that were critical to the service. Who does that any more!!!

Very personable and came out to notarize some docs for me. On time and thorough. Would use again.read more