This is my third time using Shred City. They are very organized and…read morehave great customer service. Amber was the first contact, very friendly and connected me to Rita. Rita answered my questions about scheduling an appointment in Fremont and estimated prices for my four large bags of documents. She explained that the person picking up the bags would determine the actual price based on the size. The pickup was scheduled between 1pm-3p same day. I was very happy about that. The driver, Daryl arrived on time and was very helpful. He emptied the bags into the barrel and wrote up the sales receipt. He did a great job, nice guy, the bags were very heavy. He didn't need any help. I highly recommend Shred City. I will continue to call them for their services. Thx, Ron & Margo

We had a great experience with Shred City from start to finish. Everyone we interacted with was…read morefriendly, helpful, and professional. Robert took care of our pickup and shred, and he was courteous, professional, and efficient. He made sure everything was handled smoothly and without any hassle and we appreciated how easy he made the whole process. Thank you to the entire Shred City team for the excellent service. I would definitely recommend Shred City!

I don't live in California but my family does. I have used them several times for shipping needs…read moreas well as their notary services. They are always so helpful and easy to work with! I really appreciate all the different t shippers that they offer as many companies only use specific shippers. The "one stop shop" is so beneficial. I cannot recommend them enough!

These guys are great. My wife and I have used them for probably over 20 years. Today I had notary…read moreservice and shipping service. The guy was awesome and it only cost $15. I realized I had never wrote a review for them and they deserve every bit of 5 stars.

These people want you to get your money's worth!…read more 1. They schedule you and prepare you. 2. If you're just doing spring cleaning they urge you to get your pals to shred along with you. 3. They verify you are who you say you are. 4. Invite you to witness the process to ensure your documents have been destroyed. 5. They are prompt. It is like doing business with your favorite cousin.

I was looking for a shredding service in the Bay Area, going back and forth between two companies…read moreand I finally settled on this one. I had all my questioned answered in a timely manner and they were patient as I was trying to schedule this around my dad's availability (we're on opposite sides of CA). Shred City ultimately had a better rate for what I wanted to get done so it was a no brainer. They sent me an email to confirm the service and were able to schedule us within a few days, which was even better. My dad is closing his business of 50 years and needed to shred the contents of 26 bankers boxes. The service was completed on 2/18. The driver showed up at my dad's store, shred the contents, left the empty boxes and that was it, a super smooth process! Then I was able to call, make the secure payment over the phone and I promptly received a receipt and Certificate of Destruction. It cost $208 to shred 26 bankers boxes which I thought was fair, especially since it was a mobile service where they came to us. We have more boxes to shred at my parent's house so when my dad is ready I will contact Shred City again to handle that service as well! Great job!

Today I took a load of documents to 'Red Dog Shred' to be shredded…read more Friendly and efficient staff! Good pricing! I called around. Red Dog is highly recommended! Makes me wish I had more to shred!

Every year I have work files I have to have shredded. It's great to bring out a trash bin and you…read morefill it up then they take them into a conveyor belt and they go right through the shredder. Nice thing as I don't even have to take staples or some of the file clips out. Less than $50 in all gone and done till next year . Service is great. People are always very attentive here.

Very easy to work with, called and was able to get someone to come out the next day. Arrived on…read moretime to pick up my boxes, very professional and kind. Highly recommend.

From the owner: At Imperial Document Shredding, we offer a solution to all shredding needs. We offer hard drive…read moreshredding mobile, offsite and onsite shredding. We also offer shred consoles that can be placed in your office and collected on a weekly to monthly basis.

These guys are great!! Carrie was professional and clear with her directions. She was also very…read moreknowledgeable and patient with all my questions. The process was fast and totally painless. The guys in charge of the shredding process( wish I could remember their names) were right on time and super professional. I highly recommend them and would use them again.

We recently moved, and had boxes of mail to shred so we scheduled a pickup with Bay Shred. They…read moretold us: "We'll call you thirty minutes before we come over". Then a few days before, we got a worse-than-the-cable guy window of 10:30am - 4pm. We have already moved out of the old place, so this was important -- both my wife & I work, so we couldn't just hang out at an old place with no internet. Two hours passed, and I thought, "What's the most likely failure mode? Calling my wife's phone or forgetting to call?". So I called them and was told "Oh they'll be there in an hour." An hour passed. No call. So I called again, "They're on their way!". Finally it was 3pm, so I drove half an hour back to our old place, on the theory they would have to be there by 4pm... right? No calls on the way to our place, so I called them once I got there. "Let me see if we can find the driver!". Then came the admission that the driver had actually dropped by our place around 1pm, but had simply forgotten to call either of us [!]. I don't rightly know how you can forget this since it was part of the engagement and I called about it repeatedly throughout the day... Anyway, after another 30 minutes of waiting at the empty house in which dispatch told me she would work it out with the operations center. When she finally got back in touch with me, she told me that well, the business closes at 5pm, and well, would I be available the next Tuesday? This was Thursday. Anyway, she promised the driver would be disciplined. I don't really care about that -- maybe this one driver is a screwup, but if your business processes can end up with someone having a _five day_ delay, they don't seem very robust. In fact, they're so bad it made me skeptical of whether I would trust them with shredding personal documents. Anyway, I'd spent so much time at our old house it was rush hour so it took an hour getting home (normal travel time: 20 minutes). My wife & I cancelled the order and we're just carrying the boxes ourselves to another vendor. Maybe they dont make house calls that often? Their website makes it seem like they do, and if so, I just don't think anybody should give this company their business. Honestly, I feel like they owe *me* some money for wasting so much of my time.

DataSafe - now VRC - They are not a local company. VRC took…read moreover Data Safe and my rates basically doubled in 2 years. They moved my storage boxes without my permission and without notifying me - to an hour away from my office. Instead of being able to drive 5 minutes to drop in and review my boxes, now I have to pay a courier to bring them to me. I'm a small business and even though I only have a small number of boxes, I have to pay a minimum each month which is equivalent to having 200+ boxes in storage. They have never notified their South San Francisco customers that their boxes are now in Fairfield, Vacaville, or Newark. I like to do business with local companies - not "Big Business" who don't care about their customers.

These guys were absolutely great. I hired them to shred a…read morefew boxes worth of sensitive business documents. I spoke with Idalia about it, the sales rep. called me next day. She was able to schedule an on-site appointment for the same week. The cost per box was, without exaggeration, half that of other local shredders I was using before. On shred day the driver arrived on time. He was friendly and extremely helpful, exceeding my expectations by giving me few extra boxes since I discover I had a lot more staff to shred. At the end I had to fill in two more boxes and to my surprise he did not charge me anything more then the company originally quoted me !!WOW!! Prompt, reliable, courteous service. Highly recommended!!! Nana Sarkisian

If I could leave Less than 1 star I would. Spent about 4,000 dollars with them total and only…read moreencountered 1 court date. Didn't talk to my personal attorney once. They have been withholding my money I have on retainer for over 1 1/2 weeks after I already filed to change respresentation. Seems to be going out of their way to make any possible situation harder than need be. 10/10 DONT RECOMMEND

There was a homeless guy jacking off in the stairwell and he made eye contact when he came. Also…read morethe front desk and Lisa were both very rude.

Superior communication by everyone I dealt with. Old school…read moregreat customer service. They were trustworthy, kind, prompt. We rented a storage container for our cabin remodel. It was a seamless process! Our driver went above and beyond to help us. Would highly recommend this company

Took boxes to have them shredded. Friendly customer service, from the front office to the help in…read morethe warehouse.