Literally every employee here is SO rude here. Every time I come in I leave feeling frustrated - I…read morejust came back from dropping off a package for shipment and got not-so-subtle eye rolls and loud sighing for asking a simple question. I've started going to Elk Grove to drop mail because it's more tolerable but I didn't have time today. Just go in reminding yourself that everyone working there hates their job and maybe you won't take it personally.

The rudest people ever!! I'd rather go to Elk Grove!!! No smile , no Hi how are you ? Nothing!!…read moreJust mad looking face so sad I wonder what their attitude was when they interviewed for the job? The man in front of me was so Happy and just as nice as can be. And the lady at the counter looked at him like he was her enemy in the streets seriously lol she say what can I can do for you? Poor guy just snapped right out of his happiness! seriously though this one lady was rude !!

worst service from the person who closed. I walk in to make…read moretwo copies and he is so surly that it makes me nervois and he walks over and pretends to lock the door. go to pay and can't use tap had to get chanhr out of my car. he was very rude.

This is my favorite shipping center. The staff are always friendly and professional! Thank You!!read more

Great store. Very friendly. Cheap shipping rates (compared to doing it yourself)…read more I had a purchase that needed to be shipped to a business address. He was more than willing to help me out for very cheap. I'd definitely go here and have them ship anything you needed shipped. You'll save money.

They improperly labeled the fedex package so that it was barely readable, and loosely sealed the…read moreenvelope. The package was delivered to the destination without some of its contents. I will not be using this service again

I'd like to give a huge shout-out to Bakari at the UPS Store near my hous. He is always incredibly…read moreattentive, quick, and efficient -- he gets you in and out the door in no time. His positive attitude and great personality make every visit easy and pleasant. He consistently goes above and beyond to help customers, and he absolutely deserves a raise for the outstanding service he provides. Bakari is truly an asset to the store!

I went to return an item and there were several people in line. All of the employees were very…read morefriendly and polite, but a gentleman named Bakari really stood out. You would think the he was getting paid by the job as fast as he was moving. He mowed through that line quickly. I usually have a bad experience at other locations but I will definitely be using this one from now on.

The lady who works here has a very bad attitude. When I asked her about shipping speeds and prices…read moreshe was very rude. After trying to fill out my envelope, she was mad because she had told me I didn't need to fill it out, then took away the pen and tossed it on the desk. Then I proceeded to tell her it wasn't necessary for her to do that. She didn't care, she just said - "you can go to USPS" That's when I walked out and won't be ever going there again. Save yourself time and avoid this place that has terrible customer service.

The new lady owner tried to rip us off and when I asked a simple question nicely , she flew off…read morethe handle acted so rude and unprofessional. I have never been treated so bad in my life. We will take our business elsewhere .My husband used to give them Alot of business but nope no more. They don't even deserve a 1 star .!!

love taking my packages here the owners of this place are super sweet and friendly! i notice my…read morepackages ship quickly with no issues when i taken them here.

Tina was very nice and helpful and also professional and efficient. It was great to see small local…read morebusinesses outdo the big box stores...never using UPS again.

not very friendly older w woman:/ very crass, short and rude to customer. Every time I'm in town…read moreand I need to use a service center such as this one. I drive across town to the larger location to avoid this behavior.

It's a shame this business has to carry past reviews from the previous owner which were…read morepredominantly negative. It was purchased by new owners this year, 2025 and it is much improved. I would have to give it five stars now compared to my previous review of 1 star. Good service, courteous clerks and just an overall good experience.

Great notary service and customer service. Narinder was awesome! She went above and beyond to help…read moreus with our notarized documents. And Jyoti was helpful and friendly too, we love coming to this UPS location.

Went to this UPS store. I had an Amazon package to return. I was in a hurry and didn't print the…read morelabel. The store wanted to charge me $4.00 for the email plus the printing of the label. It's not a big deal with the price. It's how much its how much this store has changed ever since it changed ownership. Rude customer service. For a family run business they don't care about the customer service. One of the employees had a durag on. This is the kind of employee they have running the store. I drove to the UPS store on March Lane. BIG difference the customer service excellent and no charge for the printing of the label. That's how a business should be ran.

We've been here a few times & have appreciated helpful service with getting questions clearly…read moreanswered & having procedures explained regarding shipping back returns. The store is spacious, clean, & organized.

Shoes we purchased online, proved to be the wrong size and we had to send it back via UPS per their…read moreinstructions. I wrapped the shoe box up very carefully with, I thought was an approved method using heavy duty postal paper and clear postal tape . . I got to this UPS store and was told it had to be a box inside of a box. For a nominal fee, they would sell me a box. I said no, I went home and put the shoebox in the only box I had which was 10 times bigger than the shoe box and they took it. And you wonder why UPS is laying off 20,000 people.