Newish, clean Post Office. However, the customer service is horrible…read more There was only one person in fron of me so I thought I'd be done in 2 minutes. Instead the worker chatted with the customer in front of me about the weather and cold remedies. No big deal, probably a regular I thought. Then she proceeded to go in the back and chat with another worker for a few minutes. Then came back and chatted with a different co-worker for another few minutes, all while I waiting in line. Totally ignoring me, a paying customer. If this is the "service" we can expect from the USPS, yes, they should shut down the offices and lay off these lazy workers.

For the mailman who delivers in San Lorenzo, if you hate your job so much why do you do it! Damn…read morethis is not the first time you delivered a pkg, mind you I hv two small steps yet you continue to throw the pkg from the walkway! What if it was breakable like the first time you did this! I'm sorry but I don't support you guys any longer for you don't give a damn so therefore why should I care, you just make it worse for the rest!

Ms Shirley on a Saturday afternoon when the post office was slam busy delivered exceptional…read morecustomer service. She was informational, personable and all around an awesome employee and individual. Thank you for making everyone in line smile.

Only go there if you have an hour to kill Slowest post…read moreoffice workers ever I don't think they even care

Ngl , it gotten better! From back then, they now have more help i can say. Customer service is now…read moremore bueno!

There is always available parking here and I really like that lol…read moreCustomer service is friendly and helpful You can purchase cards and gift cards here There is a drive up drop off box and that is super convenient

Worst mail service. My mail has been lost multiple times. They offer no service and are…read moreinefficient. Don't put and checks in the mail if you want them to arrive.

In the 11 years I've been going to this post office, every time I go I get the absolute best…read morecustomer service! The staff are so friendly and wonderful. Even when the line is long it never takes that long to get through it and they always thank you for patience.

A small post office. They take a break for lunch time - which I don't think is the case with larger…read morepost offices. For whatever reason people drive the wrong direction in the parking lot regularly. Small post office. Usually only one person working here. I suppose you could complain its small or just be thankful that it exists in the first place. If you have a PO box here it is unavailable for access unless the whole place is open for business. I've seen other post offices where you could access your PO box for hours sightly longer. The whole post office is closed for lunch. This is something you only have to deal with because it is so small. During the Christmas holidays be sure and send out your mail early. Like I said - one man team and the line can get krazy. San Lorenzo might be a better option during the holidays.

I don't want anyone to lose their job, but I see that everyone else is writing about the same…read moreclerk. My return package was lost a few years ago because he refused to give me a receipt. This time, he entered the wrong country. D: The package was sent out over a month ago, and my friend still hasn't received it yet. Luckily, I still had the receipt, checked it, and found that a different country was written on it. I usually go to a different post office, but their system was down that day, so I went to this one again. He's always on his phone and even told me to hold on to pick up a call. While I try to be patient and understand that it might have been an important call, judging by the other comments, I don't think so. Now, trying to recall the situation, I don't think he even asked me to verify the address. However, the package and the form I had to fill out were definitely correct because I had handwritten it. I called customer service, and they were super friendly. Unfortunately, all I can do now is wait for that country to send it back to me or eventually deliver it to the correct country.

Dropped in to notarize a document with no appointment. Service was fast, friendly, and inexpensive…read more I will definitely use their services again. Very nice local business.

Personable service and this is so convenient if you need copies quick. Many services available and…read moreit feels good supporting a local hometown business. The line was much shorter than the post office.

I would give the Store and its Staff 5 stars because they are very pleasant, efficient and…read moreknowledgeable. I have used their Notary, passport, packaging services and have been very happy with them. I do subtract 1star because of their affiliation with UPS. I have had many problems with UPS; missing or delayed deliveries, useless online and phone customer service, damaged package, etc. I know these people are caught in the middle but they do represent them to a degree.

Dharma helped me out with a messy return after the store told me I couldn't return it at their site…read moreand needed to take it to UPS. The person at the store said I didn't need a box just the receipt for return at UPS, but I got to UPS and they said I needed to print the return slip AND have a box. Dharma hooked me up with a box and taped it up and I paid $2 to return. Never buying online from Footlocker again, they make it hard to process a return but Dharma saved the day with his willingness to help.

I recently visited the UPS Store at Greenhouse center to get passport photos. Service was fast,…read morefriendly and professional. However the first set of images would not upload to the passport website as the background looked too dark. So I returned to the store and photos were taken again, and Hayley used her tech skills to lighten the background before sending them to me. They worked perfectly and I was able to submit my application and the passport has already been delivered. Thanks again to Dana, for her help and service and to Dana for assistance with photo and tech support. Actually, everyone I talked to in the shop was pleasant and helpful.

I come here to drop off Amazon returns and today I wanted to have something notarized. They said…read morethe person who does notary wasn't in and will be in maybe around noon or 1:00 pm. A total inconvenience. I spoke with Haley who was not very friendly when I asked for the phone number to call to double check for later. I wish this place had friendly customer service. Not pleasant at all