Every single time I have gone into this particular UPS store, the employees who work there are so…read moreknowledgeable on the ball and courteous. They're all very smart, which is quite refreshing given the level of customer service you experience elsewhere. These guys go above and beyond, they all seem like they enjoy working there too, which gives off a great vibe to customers.

I recently went to the UPS store at Blair Park Road in Williston, Vermont, because I happened to be…read morein that area. Chris helped us with a multitude of things - he was extremely attentive, personable, and knowledgeable as well. It seems rare to meet someone so efficient, who goes out of their way to help!

Glad that this location is here, but there can be a long line at times and certain staff members…read moredon't seem to be aware of customer service skills and has been rude to patrons simply trying to drop off ready to go packages. 3/5 stars

I use this location often to return items to Amazon as well as pickup…read more Major issue for two returns brought there. My wife dropped off two returns and only one was scanned TWICE, while the other package was never scanned and showed never dropped off. One of my items still showed "awaiting drop-off" on my amazon account and when I looked at the two receipts she had from this store, they were both for the same package, not for -both- packages left there. I went back to the store with the duplicate receipts plus the shipping label that was also attached to the unscanned box they had in their possession. It was major fight to get them to look for the package they missed scanning and they wanted me to assume it would be scanned somewhere along the way, but, at over $50 for the refund of this item, I wasn't going to gamble nor assume that. So I stood my ground and demanded they find it and scan it to give me a receipt and proof it was dropped off. It took the guy less than 30 seconds to find it. They scanned it and gave me a receipt. 5 minutes later, Amazon issued me an update it was dropped off and gave me a prompt refund as well. This wasn't my fault at all, yet, I felt I had to fight and stand my ground just to get them to fix their error. NOT the treatment I would expect from a UPS store and the 3 star rating here is perhaps a star better then deserved. The moral of the story is, ....be sure to check your receipt carefully BEFORE leaving this store and be certain you have a receipt and proof of everything you dropped off there. If they mess up, at least you are right there to catch it immediately. I'll avoid this store for now and use another pickup/drop-off location!

I have had tremendously bad luck with this company. I don't go very often but each time I do it…read moreturns into a half hour wait because they can never find the package I've come to get. Today I went to pick up a package that arrived THAT MORNING and it took a solid half hour for them to find it. Not only that, but my sister was with me and they found a letter that had arrived for her...in 2014, which they had never given to her, and she goes there fairly regularly. Wow, only 4 years late. I will not use this company again. I just can't tolerate that level of incompetence.

I've used Freeport Forwarding for both personal and business cross-border shipping and receiving fo…read moreover a decade. They've looked after hundreds of items and not once has there been an issue of any kind. Quite the opposite. I wish every company we do business with was as efficient and knowledgeable as Freeport.

I went yesterday to drop off some packages for Amazon FBA. They gave me a a+ service and people are…read morevery friendly and helpful.

I purchased some items from an auction and they charged over 250.00 to send to Denver, CO and took…read moreover 1 month to receive. I'm still waiting for the items I ordered.

I was in an accident and needed remote help with a fax to access medical records. Once I explained…read moremy predicament, I received the nicest customer service and follow-through. I really appreciate the professional and kind assistance.

I walked into the store just barely prepared to return an Amazon purchase. The people working…read morebehind the counter were amazingly helpful and friendly. They had me situated and on my way in no time. Thank you!!! Rhonda Desrochers

We are traveling and needed a notary plus three witnesses for an important document. This UPS…read morehandled everything for us - including witnesses, copies and shipping the documents for us. Everyone was helpful, efficient and very friendly. A great experience in every way!

Service is horrible. Owner is nasty multiple times. Live a few minutes away refused to go there…read morewill drive to another location.

A+ service every time. They can help you with any shipping needs you may have and also carry a…read morenice assortment of supplies.

The folks who work here are super awesome!!!! Always pleasant and helpful. Mo problems with…read moreanything.

I was there early this morning. The parking lot was empty. The lady at the counter was more…read moreworried about where I was parked than anything. I was parked directly in front of the store out of the parking spot a bit. My package was only a drop off. She accuse me of blocking the driveway for outback. My truck wasn't big enough if I parked it in the middle of the street to block off the driveway. I'm done with this place just waiting for the email that my package weighed more than the post office said it was, so I can be charged more. I haven't been here in a while and it's the same old BS. I believe Staples as a drop off point.