Dawn is consistently friendly and helpful. She helped me understand the process for a package to…read moreCanada. Kari is the best! Always friendly and helpful! She has great positive energy. Robert my post man took several heavy packages when I saw him delivering mail. He scanned them in immediately which is important to my eBay customers. He's helpful and friendly also. Thank you to Dawn, Kari & Robert on 8/26/26.

This is my go to Post Office because the access is easy, it's near Costco (so I got gas then came…read morehere,) and it's always easy. All I had to do was mail some important documents to DOJ for the state for my job and a gift for my bestie in CO. The staff is extremely friendly here, versus the downtown Beaverton location, and I have never waited long. Service is on point. And hey it's cheaper than ups and FedEx. I ALWAYS get tracking!!!

Always courteous. Sometimes the line is long but it depends on the time of day. I appreciate our…read morepostal workers!

I honestly can't believe how the manager at the Multnomah Post Office ever became a manager. He has…read morezero customer service skills, and even when he tries to joke, he's irritating. I really miss the last manager -- at least they knew how to treat people with respect. I avoid this guy as much as possible. I'll go to Tigard or Tualatin instead. I've never had a single issue with any of their employees or managers.

Joyce was very helpful...had packages returned due to "address discrepancy". Advised that i should…read morereceive call and pick up on Monday. Next time i will have shipped to a less confusing address. **Edit--Received call less than 2 hours later and picked up package on site.**

There is a reason why some people are in tue back and not at the counters. Overall the past 5 or 6…read moreyears, the staff has been friendly and helpful. I ship regularly. I ship large padded envelopes with packets in it. Today there was a new sign. Please do not place parcels in this box. Not being sure, I walked my packages into the post office mail slot. As I was outside departing and noticed a gentlemen with a cart, in a dingy sleeveless tank top & unusual hard had. I inquired, if he was with the post office. He stared straight ahead and kept walking. I know from past experience most of the collectors at the boxes don't like to talk to the customers. I said I just wondered if a large padded envelope was a parcel. All of a sudden he turned around and yelled at me and said 'a parcel is a package.ĺ

During the horrendous storms this year multiple trees knocked off mailboxes in our area and one of…read morethem was ours . I had been coming to this Post office for a month to collect my mail. The staff is cheerful and extremely helpful . They do seem understaffed as the lines run long but not once have I seen them be rude or irritated . The premises is very small and so is the parking lot so prepare to wait .

Quick, easy, friendly service. Also have a self service station so you can skip the line all…read moretogether.

Great service and great customer friendliness. I always feel welcome and that I will get the…read moresupport I need.

I waited until the last minute to ship Christmas presents …read more.. After attempting to go to different Post Office locations with long lines out the door and no parking, I made a decision to drive by my local UPS store to assess the situation. They had parking which was my first green flag, and when I walked in, there was no line! I was in and out of there within 5 minutes and the price to ship UPS 2-3 days, was actually the same, if not a couple bucks cheaper than priority USPS! So happy I made the decision to come here.

Chose based on convenience and location but unfortunately because of pricing didn't utilize one of…read moretheir many options but simply because of their customer service I had to write review!!! Highly recommended!!

I received EXCELLENT service today from Cooper. I needed a last-minute banner to welcome my…read morefather-in-law home after two weeks in the ICU. We just found out last night he was coming home today. I spoke with Cooper at about 8:15 a.m. and told him my time-crunch. He designed and printed the banner for me in less than an hour! Give Cooper a raise!

No waiting. Only took about a minute. Friendly and attractive salesperson. She explained everything…read moreadequately and how it works.

The employees here go above and beyond with their service. Customers can be difficult and take…read moretheir issues with shipping requirements and costs out on them. Please remember to treat people in service with respect.

Where do I even begin. I went to ship a birthday gift for my daughter-in-law a few days ago. It is…read moreher birthday in two weeks. When I got there, there were two people working, and the shorter older lady was YELLING at people and telling them to go somewhere else for their services. The younger gentleman was kind, but he wanted to charge me nearly $100 dollars for a small package that wouldn't even get there for over a week. I asked to speak to a manager and they told me he doesn't even come in. I ended up paying that ABSURD amount because my poor daughter-in-law WON'T be spending this birthday without a gift from me. I wish I had read the reviews in here AND the ones on the Google because boy-oh-boy are they accurate. I would rather get on my hands and knees and crawl to the Postal Office than go here ever again.

Very poor customer service with communication, I would give 0 star if there is option, the staff…read moredoesn't seem to like her job. I was before next customer to drop off off and next customer is for passport photos, she told me just a moment without any explanation and walk away... she took advantage of my kindness..... The shipping cost is also higher than USPS Do not recommend this business

Even though I was there 2 weeks before Christmas, and it seemed like everyone was there shipping…read morepresents, the line moved relatively fast. If you have a QR code for a return package, there is a self serve station. Unfortunately, it wouldn't accept my code so I had to move to the service attendant line, and everything there went smoothly. In addition to shipping, they will also pack your items. This is a full service FedX so you can print, fax, get passport photos, make copies, scan, etc. Located in strip mall with Freddie's and Trader Joe's, in back on other side. Parking spots right out front.

Worst fedex location we've ever been to. Dropped a package to be boxed up on Friday early…read moreafternoon. Package was to be put in 2 boxes for a flight. They said they couldn't get it done till Saturday ... fine ... $130 for 2 boxes. Show up Saturday, they had put all the items in one box that's now over the weight limit for flying. Terrible customer service. Way too long for boxing an item. Way too expensive. Horrible

I don't have a lot of things I ship, so it has been awhile since I visited PostalAnnex. It was…read morereally enjoyable to be greeted with such a friendly welcome. My things required their packing expertise and we discussed best lower cost option. It was a good collaboration and I received both an email and voicemail indicating that Scotty was able to get it done at the targeted price. Great people and service. I may just drop in simply say "Hi" next time I am in the neighborhood. ;-) Definitely my "go to" shipping business. Oh! And the parking in the back north side of building is great. Thank you PostalAnnex Hawthorne PDX.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more