A postal worker passed me on the shoulder while I waited for the person infront of me to turn left…read more I went to the post office to file a complaint and Manager Steven Bowe on cell phone video refused to take said complaint with dash cam video. Video was too long to put here. Was forced to call and jump through numerous hoops to finally file the complaint and submit the videos.

Tis the mail season. Stamps are expensive…read more Finding right addresses sucks. This post office continues to be a bit above average for me-- as the location is right between my gym and children's school. Supes convenient. Monday thru Friday the last collection is at 5:15PM. Saturday it is at 4PM. (USPS is closed on Sunday.) Also shout out to USPS! I wanted some holiday-ish stamps (but not way too holiday-ee if you know what I mean?) and they delivered. I found some adorable woodland creatures with holiday vibes on their website. Got it in the mail days later-- last time I ordered online they took FOREVER to arrive. (Like after the holiday season forever.) Today I dropped off my holiday cards (with said adorable woodland creature stamps). This is timeliness is unprecedented for me. #IRock Get your loved ones current addresses, buy a way too expensive stamp and mail it here!

Excellent service, excellent quality and value…read more They always help you with any problem and explain the solution.

I mailed a four pound package of popcorn to my father in southern California. He received a ten…read morepound box of baby clothes. Neither the North Liberty or the CA post office want to do anything concerning the theft that occurred. I am out sixty dollars but I have learned my lesson. Do not mail anything via USPS because they do not care if your items are stolen or never arrive and they do nothing to fix the situation. I was given the runaround and told to call the corporate headquarters and then told to call the local post office to no avail. The local post office said because a package was delivered on time, there's nothing that they can do about it. So unless you purchase their ridiculous insurance (as though I am supposed to somehow account or be responsible for the screw ups made by the post office), the package you send could in theory be opened, replaced and even though there is absolute conclusive evidence that shows that the package was tampered with, "there's nothing we can do about it," is the response you will get. Corporate told me that "they'd look into it." That's another way of saying don't call us anymore until we call you, if we call you at all. Popcorn doesn't grow heavier with time. I understand that you don't need a PhD to work at the post office but seriously, I ship out a 4 pound box, and the receiver receives a 10 pound box (he was there immediately to receive the package); let's see 10 pounds minus 4 pounds, after the intense algebraic formula calculation; it can be gathered that there is a 6 pound difference that happened between North Liberty and CA. I didn't get as much as an apology for my package being tampered with and stolen. Show some accountability or just be honest and warn your customers that their packages run the very probable risk that they will be tampered with and stolen, and that insurance in highly recommended.

I feel like I'm one of the only people I know that uses the post office as frequently as I do given…read moreI'm not a small business shipper or anything. I guess I'm pretty diligent about returning online goods and every so often it's fun to send snail mail to friends, but other than that I'll just stop by occasionally for stamps for work mail. There are two main staff that have worked the counter for the several years I've been coming and they're always quite friendly. More than willing to work with you to get your items shipped safely and affordably. Sometimes the stamps options are limited, but I've never not been able to do what I needed. The facilities have always been very tidy and they seem to have a large section of boxes. I love my local post office!

They loose your mail delivery constantly... it gets put in someone's mailbox and not returned to…read moreyou.

Love small town Iowa! This little post office has plenty of parking, walking distance from town,…read moreno lines and super friendly service.

The fellas at this post office are so professional and helpful, from the Postmaster through the…read moreentire staff. The building and grounds are well maintained. Always a pleasure to come here.

I sent a document by certified mail, from 2nd Street to Brady street. Mailed it on June 18, 202…read moreand on July 6, 2020 it still has not arrived. The post office on 2nd street? "Go to Marquette street office." Marquette street office? "Need to talk to the people on 2nd street." Postmaster's phone? Cannot leave a message. Transfer? Cannot leave a message. Called back to Marquette street - oops, staff member just left for the day. In the meantime, I lost a document that will cost me more than $v 500.00 to replace, plus all other costs associated with the six month delay in getting the copy... And nobody assumes responsibility!

20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

This location is the WORST. Their phone system takes forever to get through the more than…read moreexcessive options. Once you finally get to the option for passports, it clearly states the information you need and states what you need to bring and you do NOT need an appointment. It did not give an option to speak with a live person. We made the drive to the post office to be met with an UNFRIENDLY short brown/red haired woman in a near empty post office with only 3 people in it. I had all of our documents filled out and printed organized with all of the documentation needed by person. She said we only do passports by appointment now. I explained that on the phone message it is not updated. She said it doesn't matter that is out policy now. She told us to drive to Mount Vernon post office or go to the Linn County Recorder's Office. We drove to the Linn County Recorder's Office to find they were closed due to weather....again. I then called Mount Vernon Post Office. They were very kind, but said it takes a long time to process passports, so they would like appointments. I gave up and decided to call Jones County Courthouse. They are ALWAYS kind and efficient with processes. So many people go there because they are tired of the inefficiencies and unfriendliness they are met with at the Linn County offices. I wish everything could be run by the Jones County Courthouse administration. I called them and was greeted by a kind and friendly woman who instructed me on how their process works and they would be happy to help us anytime before 4 Monday through Friday. They did not act as if this was an inconvenience , but as if they were there to do their jobs which they have pride in and help others with the processes that they are trained to do. Linn County has A LOT to learn. I am sure this will fall on deaf ears, but more people need to take their business to those who want the business. We have a choice and I choose for Jones County to have our money. Linn County has enough of it already and they obviously pay people that don't deserve it. If you need a passport, driver's license, permit, etc. Take your business to Jones County, they appreciate you.