Since when is it appropriate for a clerk to be on a personal phone call while assisting customers…read moreat the front desk? Several times, I thought she was speaking to me when she was speaking to someone through earbuds on the other end. Not only is this incredibly rude, but it also helps prove the clerk assisting me could not multitask. Her job is to deal with customers, not worry about whatever discussion about tuna she was having and monitoring her kids over the phone. When I tried asking a question about a zip code, she never acknowledged it. Then she took the overnight label I filled out, applied it to the envelope *that she never handed to me* and then sealed it as I was trying to point out that I was still holding the contents to be shipped, she said "Oh, I thought you already put it in". How could I when the envelope was on her side of the barrier? When I asked to start over, she ripped it open, inserted my documents, then taped it back up. Ironically, when the survey popped up on the touch screen, she reached under the barrier and clicked on the green smiley. I WOULD NOT have selected that one and she knew it. This also is UNACCEPTABLE, especially if they are rated on their performance with these. This particular post office is FAMOUS for opening envelopes/packages and stealing gift cards and money, so I won't be surprised if the documents I shipped don't make it.

This location is great; the staff is SUPER friendly. It's unusual to find such great service at a…read morepost office.

I have lost 3-4 pieces of mail since they closed the Glen arm office. They also are not very…read morefriendly when you go into the office to send something. I also have had to ask that they remember to close the mailbox door , which is not difficult , but it is still left open. I understand that once in awhile something gets displaced but I feel like they don't care but I'm sure if it was their package or mail they would feel the same . I also continue to get the wrong address mail , it comes here but it's for Manor Rd., the and number of house are different. maybe they hire people who can't read or have a eyesight problem.I have reported the problem and called about the missing mail , but no response!

This little Post Office is tucked away in a tiny little town outside of Falston Maryland called…read moreBenson. It is behind Jones car dealership. I found it by mistake some years ago and now I make it my stop for everything that I need to mail of importance. It is out of my way, but it is worth the trip and here's why. There are two amazing people that work there most of the time . One is the Post Master, who is a lovely lady. She is very charming and helpful in all instances and extremely friendly, and the other is a man named Derek. He also has wonderful qualities which just make you feel secure and know that your packages will get to their destination. I have brought both of them multiple packages quite often to go out of the country , and now with the new EU rules it's quite a tedious process to fill out the correct forms and do the things to be certain that everything goes smoothly. The nicest thing is that if something does not go well they are on it immediately and I have found that unfortunately that is quite different than many other Post Office's . Several days ago I mailed a package to Germany and it is very important that it get there. I asked questions about a different way to send it by priority mail , and Derek had all of the answers. Even when I'm sure the questions are annoying both of these people make their customers feel special, and as if they are very important. In this day and age it's quite difficult to find that type of service anywhere. Thank you Derek for your professionalism and your kindness and your knowledge . It's really too bad that the post office can't clone you.

I'm not sure why they continually attempt to deliver packages, that need to be signed for, to a…read morebusiness while it is closed. They deliver to this business everyday, yet they do not know when the business is open? I'm about to contact the seller to initiate a refund, and report to the authorities that the package was stolen. I will never again, buy anything from any business, that uses the USPS for shipping. Tomorrow will be the third delivery attempt, probably while the business is closed, AGAIN.

Everyone is so friendly and helpful. Came here to get my passport done and photo taken. This place…read moreis small and a little dark.

I had to pay $30 twice because an employee at the Bel Air post office sent my item back to me the…read moresender instead of the recipient! My label that I printed out even said "To:" and "From". The post office said that there wasn't anything that could be done on their part because I did not catch it. Funny this is that I am sure in most other work sectors if an employee makes an error the business does right by the customer and fixes it. Apparently at the Post Office the employees can make mistakes, and it is the customer's responsibility to check over their work. Have never had an issue at any other Post Office but it was a $30 less learned. Here is your heads up to always check who your mail is being sent to.

We don't get our mail delivered at least 1 to 3 days a month. I've waited for the postman all day…read more They don't show up. I have three dogs so when the mail truck comes they let me know. I've also mailed out letters and important documents and they never get there.

Unprofessional, rude and lazy!!!!! Lost 31 out of 37 wedding invitations. Delivery personnel fly…read moredown our 25mph street are rude and disrespectful!!!! Wth happened to decent human beings?!

I received a shipping update through usps stating my package was being held at the Stewartstown…read morePost Office, so before driving out of my way I called to confirm that they had it. The lady on the phone had absolute horrible customer service skills talking to me like I'm stupid saying "they don't deliver to me" I obviously know that, I've lived in my home for over a year now, but my Usps says they have my package so that's why I called. She had to ask me for my address three times before actually listening to what I was saying and then after she realized I was correct all she had to say was "that's weird" I understand holidays are the busiest time of the year but that doesn't mean you get to speak to people how you please. So glad I don't have to deal with this post office on the daily.

The service here was great, never a line crowed nor busy, they do have a notary onsite as well.read more

Postman Plus employee: Katie L. is a godsend!! I needed notary service for a court document. Katie…read moreL. provided excellent customer service and is an asset to Postman Plus. I appreciate Postman Plus for employing a wonderful human being.

I have made the rule to only use the postal system for important documents if I absolutely have to…read more They have lost a few important letters over the past few years so I either try to send things electronically, fax, or go with UPS. Last week, I had no choice so I sent a few documents by priority mail that had to travel exactly 33 miles from this post office. Sure enough, they lost it. 100% done with USPS.

I know everyone like to read the negative reviews, so I want to say first that the counter staff at…read moreAbingdon is exemplary. They are wonderful, polite and personable and helpful. No complaints there. The moment the mail leaves that counter? Another story. My neighborhood has an entire Facebook group that should be titled, "Dude, where's my package?" It's nothing but wrong box, no key to the parcel locker, packages left unlocked in a parcel locker, etc. I get very busy at work sometimes and cannot pick up my mail every day. I use informed delivery to view if anything important is arriving. Usually it shows 1-2 mailpieces, so I don't stress too much about it. Went to pick it up this morning and received a notice inside saying that the residence was vacant and no more mail would be delivered. So. Done.

Still my favorite post office. Easy to find on Bellona Avenue, plenty of parking, and professional…read moreemployees. Fast and efficient service, fully stocked shipping products and stamps, and never a long line to reach the counter.

Do not, I repeat do not, go to the Timonium post office near Magooby's. Unless you're a masochist…read more I broke up with Timonium and started bringing my box (es) to the post office at Green Spring Station at Falls and Joppa. It is tiny, but gives mighty good service. If there is ever a line, it's moving quickly and the workers are patient and always professional. Last Christmas I witnessed a woman treat the clerk very disrespectfully, yet he remained friendly and calm. Today I saw the same clerk helping an elderly woman label and tape her packages. So kind and patient. Maybe I should tell readers to not go here! It's been my little secret for awhile. In and out has never been so satisfying!

Not sure if anyone reads reviews of a USPS. But just in case -- the main gentleman working at this…read morelocation on the weekday afternoon/evenings is SO great and helpful that I go out of my way to come to this one. I have probably been here about 10-15 times total, and always the same guy. Very patient, very clear with answers/options/solutions, knows what he's doing, and actually makes your day go smoother. I can't think of another post office that runs like that. Down-sides - It's a smaller location, so product selection is limited and sometimes there's a longer wait. The entrance/exit to the parking lot can be confusing.