I honestly wish I could give zero stars, but we all know that it's not an option. Every single…read moreencounter I've ever had at this post office has been nothing short of hell. They have the same guy there with the worst attitude I've ever seen in my life , that is working in a professional setting ! he does not know what he is doing or is targeting me so I will not receive my mail! I put in a grievance with his manager and nothing was done because of course the manager took his side even though I'm not receiving my mail which I believe iBe some type of illegal activity that I will legally handle at some point. I am not sure why he is getting away with not letting me receive my mail as well as everybody else inside of this post office . if i were you, I would move far the fuck away from HICKMAN MILLS !! unless you want to be treated less than human and with the most disrespect you've ever seen in your entire life . it is mind bottling to me how you are supposed to be receiving mail and want to play the dozens and somehow they are getting away with it but hey, we do live in the United States and they do work for the government. I'm not sure why I expected anything more from them.

This place doesn't even deserve 1star. The manger lady w long grey hair is a bitch. I walked in at…read moreher yelling at a lady and by the time I left she was yelling at me to kick me out because my Jackson county collecter mail was retired to me. That's their fault. She would apologize she told me it's not her problem. I guess u don't have to have costumer service skills to work there. Retire old lady!

Never enough staff, not at all friendly. Slow to serve. They really need to be trained in…read morecustomer service.

Why does it take 2 managers to stop an employee who is assisting a customer and tell her to look…read moresomething up on the computer for another customer at the other end of the counter? Why can you not say "excuse us for just a minute" instead of ignoring us to do whatever? Then you stare and snicker when I ask if we should go to the next window. If there was a zero, you would have gotten it. None of you know anything about running a business or customer service. I'll drive out of my way before going there. Extremely unprofessional and unfriendly.

They were really nice to my girlfriend when she was running late to send off certified mail. I'm…read moregonna break up with my girlfriend because I can't stand her tardiness but I will be returning to this lovely little spot soon for some solid mail service!

The guy that works here is a great multi-tasker. He keeps the line moving and is always helpful.read more

I shipped some important photos out on January 17th. I needed them to be delivered in less than 5…read moredays so I made sure to pay extra for express shipping. It's January 29th and my package hasn't even left Kansas City. It's very disappointing and this is not the first time that it's happened. Since I it's been almost 2 weeks, my costumer has asked for their money back. Guys, just use UPS or FedEx, they are much more reliable.

Something is going on. I have not had any mail delivered all week. Just called noone has any…read moreinformation. Waiting for management to call back. She says I can come and pick it up. Well i guess i have too You guys SUCK!!!!!!!!!!!!!!!!!!!

I needed to mail a package so left a little early to stop by my local post office. This is my first…read moretime there since moving. I have to say, I greatly miss my old post office. They are open 8:30-5. For most people who work, this ensures they will open after one leaves for work and be closed before one returns. I was hopeful to just use the self service machines for my needs, but they do not have any at this location. I was not the only one inconvenienced by this as two other people came in at the same time I did and found it quite absurd that the post office isn't open or doesn't have services at convenient times. It is not a shock that the postal service is doing so bad. They still charge rates that are really low for the service they provide, this is why I go there over UPS or FedEx. But when people can not even access the services, that can not be helping an already bad situation. Bring back the self service machines, saves on labor and provides 24 hour access.

There's a first for everything: just filed a complaint to the office of the inspector general…read more I fear retaliation for simply wanting to find a priority package, where the usps tracking specifically states it was out for delivery, never redacted, just local reps saying that its' impossible and that I am wrong; despite referencing their screens in their system. The attached picture is today: 5/29....The office refuses to assist.

Ok this 1.7 stars needs to get a couple extra stars. The old grumps are almost all gone. The nice…read morefellow that helped me was great and super nice. No issues. Just great service. So let's get there stars up!! Good to go

Best Post Office in Missouri, they are fast, friendly and helpful. I have never waited in line for…read moremore than a few minutes and that was during the holiday season. I wish other Post Offices took care of you like this one. Thank you!!!!

Going to the post-office around the holidays is about as fun as a trip to the DMV. However, this…read moreearns HIGH marks and largely based on customer service. You kind of have to thread the needle here as I believe their hours have shifted to noon-4 pm during the workweek. Fortunately I was here for work during the workday to ship out some work items, so it all...worked out! Vibes were great. Parking right out front. Friendly service chatting it up. She helped guide me to the most affordable option, loaned me scissors and a marker for my little project packages, and I took my merry time getting everything in order off to the side. It took me about 15 minutes off to the side, and the clerk kept her positive energy with every customer that trickled through. She even found me a surprise book of holiday stamps I was hoping for that she thought they were out of. So basically, if these packages make it anywhere close to on time, I'm giving this place five stars. It's close, friendly despite the holiday rush, and altogether much better than I expected.

A friendly staff here helps. The parking in back is okay,…read morebut the street parking stinks. There is also a size restriction on packages you can drop in the wall out front... the Waldo location at Gregory and Wyandotte has a bigger one if you drop off a lot of prepaid packages like I do.

Our letter carrier has not been honest on several occasions. They claimed they attempted to deliver…read morea package and left us a note. There was a 45 minute window between the times I checked the mailbox. First, it was empty and then our mail and you "missed you" notice appeared. During that time we were sitting in our front room with the front door open, and the screen door closed. No one knocked, rang the doorbell or even stepped on our property during that time. So how did the letter carrier miss us? She didn't. She lied. Again. On multiple occasions, we have received a notice that an outgoing package was picked up from our porch when it was still sitting there, forcing me to deliver it to the post office myself. I don't think they should offer a free service picking up packages and then not show up and then lie about it. Our litter carrier has a difficult relationship with the truth. I went to the post office to claim the registered letter that we "missed". The only lady working the counter had no interest in helping me whatsoever. She summoned a supervisor, who is actually quite helpful. I can see why he is the supervisor. He met me with empathy and assured me that this was not the policy of the US Postal Service. He also said that he would speak with the letter carrier regarding our situation. So far, so good. Nothing has come up since, but it's only been a few weeks. I hope that there are no issues going forward.

Mail consistently delivered to the wrong address. They do not answer phone during business hours…read more Some of the mail we have sent from this location never reached its intended destination. Your tax dollars are not being spent wisely at this particular location. USPS needs to correct the issues at the Rice Road location or shudder.

The worst post office I've ever been. Workers are unfriendly and usually on their phones. Hours are…read moreunpredictable and just terrible schedule. I asked someone for an APO customs form (they didn't have any out), she watched me fill it out at the office, and then waited to tell me until I got to her that she didn't know how to do customs and that I would need to go elsewhere. It's really unfortunate that this is the closest USPS to me.

The signage says the post office is supposed to be open right now. Yelp indicates the post office…read moreshould be open right now. They have a flag and a state flag on the pole, which generally means the post office hasn't been removed from the building. The Postal Service is ridiculous in this building we were supposed to be open or whatever totally ridiculous, worthless.

I went to this place to seek information about mailing issues because I'm new to the area. It was a…read moreblack lady sitting there on her phone. I walked in and said "Hello" she totally ignored that so I said ok. I started to ask her questions and she was absolutely terrible and rude. Just no help at all once so ever!!!!