I've been in town for maybe 4+ years and I keep getting other people's mail, despite complaints and the forms I fill out. They don't live at my address and I don't know them. If I was a criminal I could easily take advantage of these people because I've been getting everything from pills to financial information. WAKE UP and stop giving away other people's lively hoods. Like one ladies mail keeps getting delivered to my home. I looked her up online and her obituary says she's been dead for some time. I explained this to the large guy with glasses behind the counter and he asks why she's dead. Great job at missing the point entirely. You all also have a habit of delivering my mail to the wrong address. One of the addresses is 1600 Candlelight Dr, Las Cruces, NM 88011. If I get more than 1 package in a week you deliver it to someone else. You do this all the time. I now have video evidence of your person NOT delving my mail on the day she says she did. I sent you this video and surprise, you did nothing. There was a time were they use to just hand my mail to whatever jackass that would standing near my mailbox. If someone comes to this post office and asks for my mail ahead of time they'll literally just give it to whoever. They've wrongfully given my packages (both being sent and received) to whoever. I tried to send a friend in Canada some stuff and they wrongfully handed it over to people who were stalking me. read more

everyone at this post office is very friendly and helpful. The exception would be the passport office. The woman working is rude, impatient, and doesn't appear to enjoy her job. Often times the process can be complicated and it is frustrating to have to deal with someone who adds to that complication. read more

This is fine as post office locations go. It is a convenient walk and easy to park, if you live near downtown. The staff is polite and skilled. The price of the secure onsite private mail boxes (even the very little ones) is higher than expected. The USPS PO service staff is not available Sundays or holidays. read more

My mail has NEVER been forwarded to me after 3 requests and 8 MONTHS!!! Completely inept employees.

Response to other complaints 1) No website is "affiliated" with the Post Office, or this location except for usps.gov which lists the closing time as 5pm (next time check the usps site, not some random website, js). 2) The phone rings and rings because the only person to "man" the phones is a supervisor and they are usually busy with customers or managing carrier routes. Try calling 1-800-ask-usps. There you can talk to a customer service representative and expect a 24-36 hr response from your local post office for local issues. Otherwise you may be able to get hold of a supervisor before 8am, after 5pm, or on Saturdays. 3) The main post office is nowhere near City Hall. It used to be across the street from City Hall, but that was moved several years ago to Motel Blvd. 4) There is a package mailing kiosk in the Main post office lobby that will take your package, payment, and give you a receipt. Overall, I'd say that the main post office is ok. read more

Closes at 5pm not 6m like advertised on every webpage affiliated with them. This was a Huge disappointment as I could of left work earlier.

I have had no mail delivery in the last 5 weeks except for 1 Amazon package after Christmas. I am expecting something important in the mail . The post office is leaving their phone off the hook. read more

This is the Main Post office of Las Cruces. It's close to City Hall and it can get busy. Plenty of parking. Lots of retail merchandise like cards. read more

US Post Office - Entrance - Post Offices Near Me - Las Cruces, New Mexico

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Ive called the post office for days, and it rings and rings....Why doesn't anyone answer the phone?

I have always felt welcome here and the staff are really nice and understanding carring! Thank you for help me guys. I appreciate you all. read more

I dont live at a clusterbox, or the managers office thats why i ALWAYS get tracker updates by txt. This is the 4th time the update didn't let me know that the pkg was at complex (Mgr Ofc) for delivery. What's goin on lately?! There are others here whom have had same problem. I know we are the last stop on the route... the postman knows the mgr ofc is closed on the weekend. So wheres our updates? read more

General delivery pkg signed by usps on a Friday morning. Was told to return Saturday to pick it up. I was there for a full hour Saturday before I finally was helped by the only employee willing to locate my pkg. Thank you Alfredo. The other two weren't concerned and just left me standing there waiting. They continued to assist others but weren't willing to help me by looking for it. I had a previous poor experience with a package here the week before. read more

We came here because the post office lost our package. The shipping tracker said it had been delivered but it wasn't in the mailbox. I called and went down there and they looked but couldn't find anything and then told us to file a claim. It ended up OK because it magically appeared in our mailbox, but it was a stressful experience. I did appreciate everyone looking so many times though. read more

Staff is ok in terms of friendliness... but it's no wonder the postal service is in the red year after year. Complicated systems for mailing and not the most efficient in terms of pretty much everything. I feel like it's a skit from Saturday Night Live every time I visit this specific location simplify the mail options and make things more efficient! An automated drop that provides a receipt would be a huge step forward! read more