Dell, our Super Friendly Postmaster, is one of the nicest guys you will Ever Meet! A True…read moreProfessional!

The man at the counter thinks he knows everything. I'm 72 and had to drive an hour for passport…read moreappointment the soonest I could get. He turned me away because I didn't have my marriage certificates showing how my name changed. It's not required unless I have a previous passport. This is my first time and the instructions didn't require. Obviously he thinks he works for licensing Real I D. Worst experience.

The staff have always been nice to me and quick to help. Even getting my passport done was easy.read more

This is, hands down, the most charming little post office I've been to. It's pretty much a cute…read morelittle house, but with all the necessary USPS stuff inside. The woman working there was very cheerful. They are observing all COVID precautions. I wish this was closer to where I lived!

It's about time: Fox Island finally has a new post office!!…read more The old P.O., which had been in operation for decades, was housed in a cramped little building next to the Fox Island Store. I don't know any specific facts or figures on the number of people served or packages handled, but every time I visited the place it was obviously inadequate for the amount of traffic it was receiving. I'm sure the entire population of the island was excited to see this new facility being built! The new Post Office, now located right across the street from the Fox Island Store, still isn't a very large place. At least now there's room for people to queue up INSIDE the building to do their business, though. More space also equals more P.O. boxes and mailing materials and such. There is also more parking available. One thing that did NOT expand, however, are the business hours: 08:00 - 16:30 (closed for lunch from 13:00 - 13:30) M-F and 09:00 - 10:30 on Saturday.

There is no after hours drop boxes for packages over 13 ounces. So basically if you want to ship a…read morepackage you have to wait (even if it is stamped) until their ridiculously small window of business hours. There is no automated shipping center in this post office. There is typically a line of 5 -10 people and one person working. It is a very slow process. There are a few grumpy workers but there is one nice guy that I always hope for when I go in. But hey it is the post office and customer service is not what they are known for.

For some reason this post office was hard to find. After several illegal U-turns I found it and…read morepulled into the parking lot just as they were closing. The post man was so nice and came out to my car to ask me if I was needing postal service instead of just locking the doors and hiding behind the blinds waiting for me to go away. I know how postal workers get a bad rap. The parking area is quite large and very clean.

I have yet in the past three years have gotten the main post office on College Boulevard in…read moreCentralia to answer their phone. I even went in there stood in line 2 people ahead of me called their number. The guy sat there, played on his phone and ignored the phone ringing. Anybody else have this problem?

Any complaints regarding rural delivery persons are not only pointless but counter-productive…read morebecause they will never be corrected. The Supervisor is polite and listens attentively however is very protective and biased toward his driver. "Send pictures on the day it happens. I can't do anything without proof." Well, how about all the hoops we've already jumped through and compromised on to accomodate this driver's half-truth's about their inability to safely deliver directly to the houses on this rural road? Now it seems that overersized packages are torn and damaged while being stuffed into mailboxes where they don't really fit, making them near impossible to get out. There is a oversized packaged delivery locker right next to the mailboxes (this being the compromise from them not wanting to deliver to the houses) but the driver apparently would rather do anything than get out of their car in order to use a package locker when they can just drive up to the mail boxes.

I am just now reading the comments for this location and I agree with a lot of them, one of my…read morebiggest problem and concern with this location is whenever I get a package or mail sent to my PO Box even if it was delivered at 9 AM, by FedEx, UPS, Amazon, or any other third-party I am not able to retrieve it until following day no matter how important the document is. THATS A HUGE INCONVENIENCE BY THE USPS. I PAY 200+ DOLLARS FOR THE ENTIRE YEAR..... I have see people with UPS P.O. Box and as soon as their Amazon delivery is delivered, they are able to collect their packages .... COME ON NOW MAN !!!!!! Does the managers or the higher up give a damn or what

mail carrier shows delivered my package to parcel locker and did not leave the key for the locker…read morein my mail box. I suspect the mail carrier put the key to the parcel locker in the wrong mail box and now I won't get my package. This is what you can expect from the Lacey WA post office mail carriers

An important letter was just returned. "No such number" "Unable to forward." To Keenan Milligan of…read moreMillworth Painting. 17616 Old Hwy 99 SE. Even typed the address clearly. How big is your town? Don't you know your businesses? He was awarded a "Best Of" attaboy even. This delayed some serious work we needed done before the winter. No one answers the phone there. The Army uses the Tenino map sheet for training as it has ALL the important terrain features. Maybe you should take that course. At least get out of your truck and ask directions. I'd give it a negative 10 stars.

Is there anything more disappointing than the USPS right now? My community mailbox constantly has…read moremixed up mail/packages going to the wrong residence. Continuously get tags notifying me to come to the post office to pick up a package. Closed on Saturday. Covid is over, get it together already.

I have tried calling multiple times and cannot get anybody to answer…read more I sent a very expensive package to my son in Olympia. The driver states he delivered it to the door. Ring camera shows that he in fact did not deliver it. When driver was asked about it- he became defensive and said he delivered. He didn't deliver this package - at least not to my son. Sure, I can file a claim, but I will not receive the amount that was spent on the package. Not to mention, trying to replace the items in the package. When can we start holding these over paid workers accountable for NOT doing their job?? If someone received this package please give it to the rightful owner. And the driver- if you have it- do the right thing and get it where it belongs.

2 separate packages arrived here and disappeared tried having them track it down they were zero…read morehelp they made it clear they didn't even want to look just told me to write my number down and they'll call,I did that twice they never call they just recycle the paper you wrote it on

Kim is very professional, reliable and knows exactly what to do. She is great to work with!!!read more

We have now worked with Kim three times and she has consistently gone above and beyond to help us…read more The first time, we met her at a care facility and forgot our ID and she came back to meet us the next day which was Thanksgiving!!! She was so kind about the mistake. We had another great experience in May and then today she helped us with a big and complicated series of signatures. Her mobile office makes it super efficient to work with her and she's super attentive to detail. In our case, it's been a tough year with declining health of a family member and the circumstances of the signing are tough - but Kim's sparkling personality makes the experience so much easier. Thank you, Kim!!!