The Normandy St. Post Office is the best. I almost hesitate to say too much because more people will start going there. The location is out of the way a bit, but the staff are always friendly and willing to assist with whatever they are able to. It's not that crowded as other post offices often appear to be. It's very clean and it's easy to get my posting needs done there. I have a PO box there and it is well taken care of. My packages are posted there and they arrive as predicted. No problem. Donna Flint read more

The staff is always friendly & helpful. Enjoyable environment & very clean. The staff go above & beyond to help customers. They are pet friendly. They always have treats for my pup when we come in. read more

The post office overall these days seem to suck. We try our best not to use the post office because they over charge and half the time we don't get things sent to us! The lady at this location is rude. Sent out a late Christmas card yesterday to a friend and she told me I had to put a second stamp on it because the card had a little pop on it. Said if I didn't the receiver would half to pay the postage. I said weird I handed you 30 of these cards last month and didn't have this problem and no one had to pay for a second stamp to receive their card. Also, all the cats roaming inside the post office and on the counter as you pay is disgusting. It's the post office take your cats home. read more

I'm getting really annoyed with USPS not fulfilling my pickup request. It's happened 3 times this month. I put my packages out in the morning and they never get picked up. I don't trust they'll actually pick up the next day so I have to then take time out of my already busy schedule to drop the packages off. read more

Actually this post office is pretty big for an unincorated town. Maybe East Olympia is bigger than I think. They don't have an automated postal center but there is a lot of parking in the lot. read more

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I am a small town girl and it took much convincing from my boyfriend for me to move to the Olympia area. One of my stipulations was that I find a small, cute post office where the staff is friendly, not bitter and remembers my name when I come in. I love this place. Makes me feel at home! read more

NEVER GO HERE!!! absolutely horrible attitude from one particular lady who works there who always is ride rolls her eyes and cuts you off when you speak & today I flat out had it...she gave me hell for not having a mask on when there were others who didn't have a mask on and I came back in and she refused me and called me a name.i will not mentioned but avoid them so u won't get called what I was called read more

This is a quaint little post office in DuPont. It has a charming exterior that fits in well with the neighborhood, and it has a small town feel. The staff is very friendly and they offer courteous, personal service. Even though the branch is small, they have a good amount of mailboxes for rent in various sizes. They have a drive-up mail collection bin, and there is ample parking. The only thing I would like to see here is an Automated Postal Center. Although it's not as busy as other stations, it can get a little crowded at time. The APC would come in handy, especially on the weekends since this branch does not have Saturday hours. Surprisingly they have a soda machine, though. That's a first! read more

They're always very friendly and very nice staffs. I don't know why they wrote negative comments, it's NOT true at all. My favorite PO to go sent packages and picked up I had NO problem. May God Bless to ALL read more

There is an Asian lady who works here and has always been extremely rude to me. Few months ago I asked about a package & she went back and checked. I waited until another person came out and had them go check & they found it. Today, I had the same problem expect I didn't ask anyone to check due to how busy they were. She even asked if I wanted to look in the rudest tone ever! Not happy at all. She never seems to have a problem with anyone else. read more

I love this small post office. The gentleman that is usually working is so upbeat and nice. He gives such great customer service which is pretty rare at other post offices, especially like the one on base. They also have a drive up drop box in the parking lot which is pretty convenient. read more

We moved to DuPont at the beginning of August, and one of the FIRST things I noticed was a post office within walking distance. I was thrilled! That feeling didn't last long... I've had use for the Post Office three times since moving here, and each encounter is worse than the last. I'm glad to see another reviewer called out the atrocious rude Asian woman who works there (so far the only associate I've seen/dealt with). I have never had such terrible customer service before. Ever. Trip 1: -Above mentioned associate moved unbearably slowly, and was insulting and demeaning to the elderly woman she was helping. Soon, a line built up. And instead of calling for additional support, or acknowledging the line (a simple, I'll be right with you folks, thank you for your patience, would've been peachy)...she continued to "assist" the woman. When I got to the counter she ran me through all of my options, and when I made my selection she begrudgingly asked me if I thought maybe more insurance would be a good idea. A guilt trip. No thank you. Trip 2: -I had a prescription mailed via GroupHealth. I was already worried about it making to my new address, as I have had issues with USPS recognizing a mail forwarding request. I checked tracking, and it listed as being "delivered/left in mailbox". I checked my box, no package. I called the office, and listened as she looked up the same tracking, and read the same results I had. Then was told that the carrier had gone home for the day, so there was nothing she could do about it today. I provided her my phone number, and asked for a callback tomorrow morning when the carrier arrived. The next afternoon I received a voicemail reiterating that the carrier had left the package inside my mailbox, and that I should check again. She was even so kind as to describe the size of my package for me... I contacted my insurance provider, and they confirmed the shipping address, and that it was delivered...I checked with my neighbors, none of whom had seen my parcel in their boxes. I called again, around 2:30PM. She was very short with me, and gave the impression that I was wasting her time calling her. I was told again that the carrier delivered the package. To my mailbox. I was then told that she had to go (clock out for the day), and then hung up. Trip 3: -I have an air conditioner to return via Walmart.com. It's a pretty hefty box, and I wanted to just make the one trip in, drop it off and be done with it. I walk in, no one is at the counter. I set the box on the counter/scale of the till to the right. After about 3 minutes, she walks out front...I smile and say hello. She says nothing, and gestures to the scale/till on the left. I lift the box, and move it to the scale. She huffs, and gestures for me to turn the box so the label is in reach of her scanner. I'm then told that the label is not readable, and I'm going to have to re-print it. I've worked for almost three years as a production coordinator for an import/export marketing company. I feel pretty confident about labels, and what scanners can read. She shoved it off like I hadn't done my duty correctly. I asked her if I might leave the package here for a few minutes while I go re-print the label. She rolled her eyes, sighed and asked me how long did I think that would take. At that point, exasperated, I said thank you...took my box, and left. I'm so disappointed with my experience here. I can't even wrap my head around it. I've never been so rudely treated, and made to feel like my patronage was a huge inconvenience in someone's day. Unless this individual no longer "works" at this post office, I will be driving to Lakewood or JBLM for my postal needs. read more

An awesome little PO. A great in between location between lacey an oly. Rural but not crowded at all and the people that work there are fantastic. Glad to have it so close by! read more

I have to agree with everybody. Such an amazing post office. The gentleman who works at the counter is so personable. Makes for a truly amazing experience. I do understand about the rude lady who works there and I was so taken back. Either way the other guy is what keeps this post office an amazing environment and I absolutely love the small town feel. read more

We moved to DuPont in July, and so far the staff at this Post Office has been amazing! Every time I have gone there, all the employees have been super helpful and friendly. Once I even forgot to put postage on an envelope, dropped it off, and then realized what I had done an hour later...d'oh! I went back and explained what I did. They dug through the piles of mail, found the letter, and I was able to pay for and put the postage on with their help! Had this been back in San Antonio, too bad! We are glad to have this friendly and helpful staff working at this Post Office. read more

The people that work here are friendly. One of the downsides is that you can't send next day Express Mail from this location. The pickup at this location can't meet the cutoff time for that. And unfortunately they are only open on weekdays only until 4:30pm. read more

The best! Especially after dealing with Lacey Post Office the worst ever! Well worth the extra drive!