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    US Post Office

    1.1 (53 reviews)
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    Response to my complaint.

    After reporting the clerk who was very rude, I actually got a response from a representative. Please request that people's rude behavior is documented or they will continue to abuse patrons. https://emailus.usps.com/s/personnel-inquiry

    This place is the definition of RACHET.
    Stefanny H.

    This place is the definition of RACHET. Workers say that they cannot SCAN any packages so if you sale stuff through eBay or any other websites they obligate you to drop of when and good luck with your package getting delivered. It is sad to go to a post office and being also discriminated because of your color.

    4 windows but always just 1 cashier. ALWAYS a loooong line and it's always filthy. Whoever manages this place should be fired!!

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    5 years ago

    They do not scan packages past 3:00 pm , who does that ???? I have never heard of that policy in any usps office !

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    US Post Office

    US Post Office

    1.6
    (80 reviews)

    There's air conditioning, & the Lady who attended me was lovely, Great customer service &…read moreattentive, I recommend this post office!

    I red all of the reviews and I took all the negative as a sign to be prepared. The system is…read moreorganized and the reps were really helpful. They offered many different ways to pay for their services. There is a list of fees. But truthfully I appreciate a due diligence in a profession. What I mean is they checked and rechecked each others work. , seriously, checked your application, triple checked and checked again to get you the most accurate results. If you need another copy of the application the representatives will help you with that. Just be polite in any language. Please just know too that they take 5 walk-in daily and only 5 walk ins with those without an appointment . They run a tight ship, that they are open 9:00am sharp!!! Please be kind, mature and respectful and everything will work out in the end. Communicate always. Advocate for your needs to all of the employees. If you hear your number and your not ready just let them know. I had a 9:00am appointment and arrived at 8:30am and waited in their lobby. I was done with my appointment at 9:24am. Doors open at 9:00am. Both lobby of legal documents and The full post office opens too if you need cool stamps for your collectors out there. Anyways . Thank you to each of you . You made what could be a stressful appointment really manageable and not stressful at all. My appointment was right before Easter and my representative reminded me of my mother. A hard working woman in a tough job.

    US Post Office

    US Post Office

    2.1
    (27 reviews)

    Justice went above and beyond she made me feel comfortable and I just allowed her to drive me to…read morethe process of success her great smile and the passion for her job is unmatched she made the transaction blissfully amazing everything went perfectly thank you so much

    The lady who " helped" me out was rude right off the bat. She had no customer service skill /…read moreability to demonstrate here. She did not bother to watch her tone, attitude or lack of care to help. Any detail she found wrong with the package I was returning she would would just state what was wrong and look at me. She rolled her eyes and gave me a blank stare instead of answering a question or giving a suggestion. I didn't have strong tape to seal the bag so when I showed her and told her why she only looked at me and said " it has to be closed ! " I asked if " she had tape and whether I can use it and seal it right away" . She rolled her eyes and said " close the door! " and I did , she left to get it and came back and said " open it here " . I couldn't believe she would be so bothered by providing minimal help with this. I looked at her coworkers and thought " wow ! " this behavior is acceptable because they are the experts here but if it was the other way around and they were the customers at any establishment where they are not the "experts" then I'm sure this employee would have hoped for the best support from whichever establishment visited. Ultimately, this was my first time choosing to make a return here and the last time. Fed Ex or UPS have had long lines maybe or are further out locations from me to do a return but I'll take a longer commute over coming here where treating others with basic kindness and basic human mutual respect is non existent.

    US Post Office

    US Post Office

    1.2
    (43 reviews)

    DONT GO HERE. wish I could put -1 stars Went to the United States Postal Service location at Fig &…read more51st on May 29th around 11AM just to drop off a prepaid package, and the experience was terrible. The woman working there was rude and dismissive from the beginning. I asked for a receipt after dropping off my already labeled package and she told me they "don't give receipts there." When I mentioned other USPS locations do, she responded with attitude and told me to "go back there then." What made it worse was she refused to even scan my package or place it somewhere secure. She told me to leave it in a clear box near the front. I politely asked if she could scan it and place it in the back so it wouldn't get taken, and she refused saying, "No one will take your package." Completely unprofessional customer service and a very uncomfortable experience for something that should've taken less than a minute. After looking online, it seems many other people have had similar issues at this location. USPS seriously needs to address the customer service here.

    A large woman that works at the post office with the Clerk ID Number 05 is very unprofessional,…read morerude and aggressive. She is extremely unprofessional and has extremely poor customer service skills. I do not believe she holds the skillset to be a lead clerk operating a post office alone. She kicked me and several other guests out of the store at 12:25 pm today. She was in the middle of a transaction with me when she got up proceeded to kick me and all guests out of the store. One of my packages was in the process to be shipped. I had to open the Mail Drop door at the clerk desk to retrieve my package and collect the rest of my packages to leave the post office. She was irrational and irate and even yelled at me. At 12:20 I walked into the store. A male was shipping off a package. We were the only two guests in the store. When he left. I finished packaging several packages to be shipped. I waited a moment and walked to the clerk desk. When I got to the front she said "next time don't come to the desk until I call you." I assumed that meant she was not ready to service me. So I stepped back to the front of the customer line even tho I was the only guest in store. When I went back to the front of the line she said "You can come now. What do you need? ." I got to the desk and said " I have a few packages to ship off." The clerk asked me to put all my boxes in the delivery drop off door. I told her that I would prefer to do that transactions one at a time to avoid getting packages delivered to the incorrect location. Considering the boxes were identical and this mistake has happened in the past I urged to her that that was not my preferential way of getting the packages shipped and told her that I would prefer to ship them separately. I literally had to beg her to do her job. The 1st QR code was scanned and I got the receipt for the 1st box. I put the second box in the drop off door and she continues to aggressively urge me to put all of my boxes in the drop off box. I declined the offer and she stated that it takes too long to do the transactions one at a time. I was still the only guest in the post office. I tell the clerk that I am on my lunch break and I don't want to go back in forth with her. I even stated " I'm literally begging you to let us do this transaction separately so the boxes don't get mixed up. " I even asked her if there was a manger or someone else that could help me since she didn't not want to ship my packages. She said " no it's a manger at another post office you can go to." She was on some strange power trip. While having this discussion more guest came into the post office. She grew angry got up and started yelling and proceeded to kick me and everyone else out the store. I had to start recording the incident while I grabbed my boxes to leave. I informed the clerk that I was recording her and that I would follow up with filing an incident report to start a formal investigation with the postal service. While I sat in the car the woman continued to fuss at other guests outside of the post office telling them that the post office was closed for the rest of the day even though she put a sign on the door that stated " out for lunch" I believe she only said this to other guests because she did not want me to continue waiting for the postal workers to get off lunch so that I could continue shipping my packages. While I waited a post office delivery man came to drop off packages. She opened the door for him and walked around the plaza to go shopping for lunch. On her "lunch break" she even took the time to record me in the car while I was on the phone with the post office documenting the occurrence to initiate a formal investigation. She even yelled at me from outside the post office while I was on the phone with customer services. This incident is highly alarming. The woman was very aggressive, rude and unprofessional and does not have the skillset to service the public. The woman was so crazy that when I was leaving the post office she slammed the door and said "girl bye". On her " lunch " she took the time to do all of this I assume to intimidate me. It was all totally unacceptable inexcusable behavior. Usps needs to have better discernment when hiring postal workers.

    The UPS Store

    The UPS Store

    4.6
    (51 reviews)

    This UPS store is probably the busiest I have seen, always jammed and a line out the door. I guess…read morethat's a good thing but there are always customer packages outside on the sidewalk. Staff is usually friendly and helpful. Wait times can be anywhere between 5 - 20 minutes, depending on the time you go. As for value, UPS is on the higher shipping end.

    This was a good day. I had a package to ship out and I need to stop by a Harbor freight to get s…read moretool. Then off to work. At first glance I saw a long line out the door and a gentleman loading hundreds of boxes just outside the door. Disappointed I am thinking the worst. I am going to be late for work, it is going to be close to 30 minutes to clear the line. Just then while in line I notice the face, I have seen her before, but I can't put my finger on where? I a few minutes the man was finished the customers ahead of me were too. I was up with my small package. Done I exclaimed wow you're fast. Then I ask her name and if was ok to use it on a positive post or review. Erica, I remember that young lady, didn't she work on Long Beach in Lynwood at the UPS Store? She was fast as lightning there and hasn't gotten any slower over here in Huntington Park. She made my day, I was able to pick up my tool shop a bit more stand in a longer slower line than hers and make it to work on time. I recommend Erica at the UPS Store in Huntington Park, she will get you on your way and your package too.

    US Post Office - postoffices - Updated July 2026

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