Justice went above and beyond she made me feel comfortable and I just allowed her to drive me to…read morethe process of success her great smile and the passion for her job is unmatched she made the transaction blissfully amazing everything went perfectly thank you so much

The lady who " helped" me out was rude right off the bat. She had no customer service skill /…read moreability to demonstrate here. She did not bother to watch her tone, attitude or lack of care to help. Any detail she found wrong with the package I was returning she would would just state what was wrong and look at me. She rolled her eyes and gave me a blank stare instead of answering a question or giving a suggestion. I didn't have strong tape to seal the bag so when I showed her and told her why she only looked at me and said " it has to be closed ! " I asked if " she had tape and whether I can use it and seal it right away" . She rolled her eyes and said " close the door! " and I did , she left to get it and came back and said " open it here " . I couldn't believe she would be so bothered by providing minimal help with this. I looked at her coworkers and thought " wow ! " this behavior is acceptable because they are the experts here but if it was the other way around and they were the customers at any establishment where they are not the "experts" then I'm sure this employee would have hoped for the best support from whichever establishment visited. Ultimately, this was my first time choosing to make a return here and the last time. Fed Ex or UPS have had long lines maybe or are further out locations from me to do a return but I'll take a longer commute over coming here where treating others with basic kindness and basic human mutual respect is non existent.

I arrived here late just minutes before closing. I waited a few minutes to be helped and was…read moregreeted by a woman who was very helpful. My needs were time sensitive and were quite complicated. She went out of her way to rush over to the manager to approve my request. Both her and her manager were very polite and extremely helpful.

They have lost so many of my letters and packages. Including my state ID I don't know what to do at…read morethis point I'm scared to mail anything out cus they'll probly end up loosing it!

Workers here are rude and not helpful . They don't accept certain packages at their convenience by…read morechanging policy . Workers are there for their benefits but not to help customers . Talking to managers ard no use caus they don't listen to Feedbacks . Overall , Fedex shipments & machines are ok , But customer service are horrible .

The first part of this review is to discuss that FedEx is beating USPS with prices and service. I…read moreshipped two packages one going to Colorado and the other going to Michigan two day shipping was $16.95 or something like that which I thought was a really good price packages arrived on time. Everybody was happy. The second part of this is that I ordered some stuff from Sephora and I guess I don't know that they had to be delivered a certain way and so that's the location I chose which is very close to where I work so I was very happy and they do their job and they do their job well at this FedEx. The manager assisted me with an issue and took care of it in a very calm and reassuring manner anytime you need anything shipped. I'm team FedEx right now. They also have do it yourself like self service kiosks which is great because sometimes you don't wanna wait in line

This UPS store is probably the busiest I have seen, always jammed and a line out the door. I guess…read morethat's a good thing but there are always customer packages outside on the sidewalk. Staff is usually friendly and helpful. Wait times can be anywhere between 5 - 20 minutes, depending on the time you go. As for value, UPS is on the higher shipping end.

This was a good day. I had a package to ship out and I need to stop by a Harbor freight to get s…read moretool. Then off to work. At first glance I saw a long line out the door and a gentleman loading hundreds of boxes just outside the door. Disappointed I am thinking the worst. I am going to be late for work, it is going to be close to 30 minutes to clear the line. Just then while in line I notice the face, I have seen her before, but I can't put my finger on where? I a few minutes the man was finished the customers ahead of me were too. I was up with my small package. Done I exclaimed wow you're fast. Then I ask her name and if was ok to use it on a positive post or review. Erica, I remember that young lady, didn't she work on Long Beach in Lynwood at the UPS Store? She was fast as lightning there and hasn't gotten any slower over here in Huntington Park. She made my day, I was able to pick up my tool shop a bit more stand in a longer slower line than hers and make it to work on time. I recommend Erica at the UPS Store in Huntington Park, she will get you on your way and your package too.

Parking: There's no dedicated parking for this UPS Store on…read moreFigueroa. Only metered parking on the street, and it's usually hard to find a spot. We always go as a pair one drives around looking for parking while the other gets down to drop off the package. Wait Time: When I arrived, there were two customers being helped. Surprisingly, there were two employees working (which is rare for such a small store, but maybe because of the holidays). I waited about seven minutes before I was called. After me, about four or five people lined up, so it can get packed quickly. Service: I was just sending out a package related to health insurance. It was super quick. I handed it over, they scanned it, and gave me the receipt sticker. The employee was fine, not rude, but not overly friendly either. Just did the job and said thank you. Store Size & Atmosphere: It's a very small location. A customer was on the side loading a bunch of boxes onto a trolley which made it feel even more crowded. There's also a "For Lease" sign on the side of the building not sure if they're moving or if it's for another unit, but they've been there a long time. Product Quality: I didn't buy anything here, so I can't comment on the store products. Value: I wasn't charged for my shipment (it was covered), so no comment on pricing either. Overall: Quick drop-off, small and busy store, challenging parking, but the wait wasn't bad for me. Good for simple, fast package sending.

Dang this location is popping I guess it's kinda industrial over here idk. It's a big location…read more Haven't been to many UPS with a line. But they got a bunch of packages so they get business done here for sure. Idk man other than that it's UPS.

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

Francis was so patient with me in explaining to me the process of the service I was looking for…read more She was so kind as well and provided amazing customer service.

I had a really disappointing experience at Southgate Pack N Ship…read more Before I came in, I spoke with the Cesar over the phone and explained that I had 190 Forever stamps I was looking to sell. I told him the price I was hoping to get, and he told me to come in because they would buy them. When I arrived at the time he told me to come, he wasn't there, so I had to leave and come back later. When I returned, I waited for him to finish a conference before showing him the stamps. Almost immediately when inspecting the stamps, he asked if I had been kicked off Amazon, which caught me off guard. Throughout the interaction, he repeatedly laughed at me and at the price I had originally mentioned over the phone. He said he could get stamps for $10 a sheet at the post office, and each time I tried to explain my reasoning, he would laugh, walk away, and then come back to continue the conversation in the same way. He even started speaking in Spanish to customers in the store about me. The entire interaction made me feel uncomfortable and belittled. At one point I explained that I was simply trying to sell the stamps so I could go home and visit my dad. His response was, "Oh, to Minnesota, huh?" I also explained that the price I had mentioned was simply my asking price as a reseller, and that I understood a buyer's offer would naturally be different. When he finally made an offer, I politely asked if there was any flexibility. Before I could even finish, he interrupted me and said, "Actually, I wasn't going to offer anything." After I accepted the offer and was paid, I decided to buy a couple sheets of stamps. As I handed over the cash he had just given me moments earlier, he told his employee, "Make sure to check for counterfeit." That comment was especially uncomfortable because I was using the exact cash he had just handed me. I completely understand that businesses are free to make whatever offer they think is fair, and I have no issue negotiating or even walking away if we can't agree on a price. What bothered me wasn't the offer--it was the way I was treated throughout the interaction. I expected a professional conversation, not to be laughed at, interrupted, or made to feel embarrassed. Based on my experience, I won't be returning.