I haven't got my packages, when the mailman agreed to deliver them. I talked to the supervisor and…read moreshe said I needed a PO Box. They want you to spend money to get a box how ridiculous is that, when they can deliver to my address.

Free parking in their lot and on the street. Some of the employees are amazing and go above and…read morebeyond to help you find the best rate for what you need to ship. During COVID, masks are required in store and there are social distance markers. I've seen employees on occasion wear their masks below their nose but there are also some barriers between them and the customer. They are not always well stocked so I've had to ask for supplies like boxes of a certain size, and will bring them out when asked.

The staff are very nice , friendly and very helpful. They take time to help and explain options and…read morethey are very patient with people.

they are very nice and ready to help you!I am glad it is near my home . Will back to mail more soonread more

They still have those old school PO boxes still in use which gives it a nostalgic feeling when…read moreentering this small post office. The service is a hit or miss depending on how many customers are in line. I came by on a Saturday before they close at 300pm and more customers were using the self service machines instead of talking directly with an employee.

The guy working at the counter yelled at me that his scanner wasn't working and I had to go to self…read moreservice. 20 minutes later after I finally got my label printed, I tried to knock on the door to tell him my package wouldn't fit in the mailbox. He yelled from behind the closed door that they were closed. Only plus side is their air conditioner does work.

One of the best USPS locations I've been to in LA (best being a branch in Beverly Hills where they…read morehad a clerk actually on the floor assisting customers but that's a rarity) I always enter a USPS office with no expectations on service and wait time. I've experienced the stereotypical postal clerk attitude many times over. Understandable to a degree, but a deviation from this is always appreciated. Unlike many locations in LA, parking is not a chore. There is a small parking lot behind the building as well as metered street parking and the location is conveniently right on Figueroa. The inside is clean, well-stocked and organized. I never have to approach the counter and ask if there are any more medium size flat-rate boxes. While I wouldn't call this a quiet branch, if you go in the later afternoon, there is rarely a line. When there has been a line, it moves. An older gentlemen was in front of me today on my visit and it made me smile inwardly to hear the clerk conversing with him while processing his purchases instead of barely acknowledging him and rushing him away. This brings me to the customer service. When I've had a question, I haven't been given a snippy answer and left to figure it out on my own. I also have not been made to wait in line all over again when I needed to do something simple like fill out a shipping label. This is a breath of fresh air and I don't leave feeling harried and agitated. Good branch overall. I wish this was the norm.

I have used this post office twice now! Both times in the afternoon, not busy at all. Shortest wait…read moretime ever. The older man working the register is friendly, helpful and efficient. I will be using the post office from now on!

As of 8/31/26, the self serve kiosk is not 24hrs. It is located in the closed section of the post…read moreoffice. It used to be where the PO Boxes were.

this place is a fn...joke!!! they are always short staffed and if you complain some lady will…read moresay....its lunch time!! i got there monday at 1pm. there were two people at the counter and 10 people waiting in line. one of the people was doing what behind the counter....and not taking anymore people!!!! again....wtf.. there's a supervisor lurking in the background and of course...he doesn't help!!! it's the post office...it's not his job to help!!! hire some people morons!!! i ran over to the san gabriel post office on del mar...and there were 5 people behind the desk, nice and cool, and only one person in front of me!!!! i was out of there in a mtter of minutes!!!! alhambr post office ... you suck!!!

I visit this post office almost every day to drop off my prepaid small packages, and I've…read moreconsistently had a great experience. When it's not busy, I go to the counter to have my packages scanned and receive a printed receipt. If there's a long line, I use the self-service kiosk to print the receipt (a manager kindly showed me how to use it), then leave my package at the counter. The employees are always friendly, polite, and professional. They are patient when answering questions and consistently provide excellent customer service. One experience that really stood out was when I accidentally dropped off a package without the house number on the address label around 9:00 a.m. I realized my mistake a few hours later, and when I returned around noon, the staff was able to retrieve the package before it had been processed so I could add the missing house number. I was incredibly grateful for their kindness and willingness to help. Thank you to the entire team for your hard work and outstanding service. Your professionalism and dedication are truly appreciated.

Every single time I have mailed an item here it NEVER shows the tracking. This is greatly…read morenegatively impacts those that sell online and customers feel like you're lying because the tracking show it's not been mailed. The 10 times that I've mailed from this location it's happened so it's not a one off. I've called and they can never explain why. My buyers have received item but tracking shows it's not mailed. I go to a further location to avoid mailing from this location

No one ever picks up when you call them. Why put your number on the sheet they give you if you…read moredon't intend to pick up. After hours of calling someone FINALLY picks up only to leave me ON AN OPEN LINE for AN HOUR! I heard the person on line talking to a Michelle, and Travis about her sandwich, and a few parties, and a beehive on the gate of the center while I was dialing with another line. Not ONCE did I hear this person pick up a call. Just chatting with her coworkers while I'm trying to get an issue with my mail fixed!!!

Not open to the public! Don't come here. There is a gate that Will close on you and lock you in.read more

Have to say I'm quite disappointed with my experience here at this Post Office. Came in to a 15…read moreminute conversation of the counter rep from the post office talking to a woman about a rock. Yes, I am talking about an actual rock.. as the line started to get longer and longer the continuation of the conversation and sued about respective rock and how he found it in the water and XYZ. Pleasant as can be to her, move onto the next person speaking to her in Spanish no problem was pleasant as can be. Then I went up and not even a word. That's ok I ca read the prompts. Yet when the exchange was over, not even so much of a thank you was extended. Have a nice day. Nothing at all . Not looking for anything in particular, but I would think customer service definitely is an important key factor especially with the US Postal Service having lost a lot of business . I remember when this place was a nice friendly place but the rock conversation is more important than customer service. I suppose maybe he saw I wasn't interested as we waited in line. One woman said, nearly half an hour with his conversation of his friends, a.k.a. the rock . SMH.. time to put someone upfront on the counter that actually wants to help your customers.

Alex was the only person working today and he managed to be kind, helpful, and patient with all the…read morecustomers waiting to be serviced. I heard from one of the customers who frequently calms for the holidays to mail gifts for their family saying that Alex has been the only person there ever since. He must love his work so much to maintain patients in a very busy time of the year. Thank you for your service, Alex.

How good would a post office have to be to get five stars?…read more I know, it sounds wild, but it's true. I had the ABSOLUTE BEST experience here, and ARI is the reason why. She was kind, funny, knowledgeable, and helped me to get a package to my mother for her birthday...the next day...for only $12, all-in. I really felt like we were collaborating, and she clearly loves her job and helping people. Since when has shipping a package improved a person's mood? Since yesterday. Also there was NO WAIT and they had tons of reasonably prices supplies on hand. All in all, this experience may have changed my opinion about post offices in general, and definitely felt refreshing after an ebay seller threatened to sue me when I couldn't pick up my package at the downtown LA post office within a day of it landing. And Postmaster General...Ari deserves a promotion and a raise. She exemplifies fantastic customer service. Thanks to all.

This one is open til three on Saturdays!!! It's like I stepped back in time with the friendly…read moreservice I got and it not being so packed. It also has a parking lot. I didn't see one of those automated machines and was actually happy I got to interact with a happy human. I'm grateful it's here and even though I may be closer to the one on Figueroa, I'll just use this one. The walk is better to here anyways too.

This is the go-to spot for shipping & supplies!…read more There really aren't as many options to drop off packages nearby and I'd rather not head to the post office/Fed Ex. I'm in and out of here in about 2 minutes every time.

Very good employees are professional highly recommended all my friend going to this placeread more