My experiences at Staples in Chico have unfortunately been more frustrating than positive. I've…read morecome in several times to process Amazon returns, and about 90% of those visits have felt unwelcoming. Most staff members have come across as impolite, and often there's little to no eye contact or basic acknowledgment of the customer. Customer service really sets the tone for a business, especially when handling quick service tasks like returns. There's definitely significant room for improvement in how customers are greeted and assisted. I genuinely hope management takes this as constructive feedback and works toward creating a friendlier, more attentive environment. I wish them well and hope to see positive changes in the future.

I was kicked out of this Chico staple store by one of the managers for not addressing a male…read moreemployee as a "HER". He was clearly a man and so I referred to him as sir trying to get assistance. I was yelled at in my face it's a her. It's a her !!!! I said I'm sorry, but he's clearly a man and so I addressed him as sir. She continued to yell at me. It's a her it's a her and ordered me to get out of the store and never to return . I didn't get her name, but she was white and had one of those nose/lip piercings. Corporate and my attorney is now involved for Harassing and publicly humiliating me. You chose the wrong customer to insult !

I needed to notarize a document. I called prior to determine the time a notary would be available…read more When I arrived, the folks at the counter were friendly and courteous. Greeting me and letting me know they would be right with me. The process was simple and straightforward. The cost was less than I thought it might be. I will happily use them again when in need of a notary.

This location is a little farther out for me, but I like to go here. Why? Because unlike the other…read morelocations in Chico, there is rarely a line when I come in to do an Amazon return or something else. And if there is a line, it goes very fast. I walk in and walk right out. And if I need to get a receipt, they promptly provide me with one. Quick service with a smile. Who doesn't like that? Have yet to have any problems with this location, and I've come here countless times already.

The printing service I requested was terrible. The young man in the copy/printing department was…read morecompletely ignorant of making copies at a percentage of the original. He was unable to comprehend that 10 inches at 200% is 20 inches. He was also unable to make black and white copies instead of color, telling me that the machine had no provision for black and white . . . ? I had 35+ years of experience in engineering and reproduction, and it was apparent to me that he was not the man for the job. Everyone has to start somewhere BUT should have basic math skills for reproduction work. He also had a very minimal knowledge of the equipment he was using. He made me wait for 45 minutes while he produced unacceptable copies at the wrong scale. He waited on other customers when he should have been finishing my job. I left without the service that I needed. Please either train him or replace him. I will not return to Office Depot.

My husband needed business cards so I ordered some offline and got curbside pickup. The cards were…read moreprinted and finished early and the employees were very nice! Thanks Office Depot!

My girlfriend and I frequent this store quite often, we're always greeted with a warm smile and a…read morefriendly face, and well made products. One of chico's finest

I've been a fan of Wild Ink Press on Instagram for a while and had it saved as a place to visit if…read moreI was in the area. I had the opportunity to finally pop in and see their store this weekend. It's in downtown Chico, lots of street parking, and a parking lot right next door also. Beautiful tree lined street, gorgeous building. This is where they do all their printing and there are several beautiful printing presses. I love that vibe. The store carries all of their card designs and some other knick knacks and gift items. A good place to find a unique gift and a gorgeous card. I am particularly fond of their card designs that look like tile. I enjoyed a nice visit with the employee working that day. It's a beautiful space!! Can't wait to come back.

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

Every time I come into this store I have problems with the machines. I was making packets for my…read moreclass 15 pages each double sided. I did one packet double sided and went to do a second packet. I never changed the settings and the machine made the packet one sided and charging me the same as the first packet. I asked the assistant manager for a refund. He said no. I went up to the counter and asked for the manager. The assistant manager said there was no manager on the weekend. I said I still wanted the refund because I did not change the settings. He said he would give it to me but said I had to leave the store because I was lying about the machine. I left. There is always problems with this store and the staff are rude.

Quality service, good people, great extra fun merchandise for quick gift giving purposes.read more

It is sad to think that a business as supposedly reputable and long-standing as UPS would be…read morerepresented locally by a store like this. I have and continue to always appreciate the employees. The employees are the only reason I am giving 2 stars. But, sadly the condition of the store and the owners values and poor overall attitude leave a lot to be desired. Sadly, it is now one of the very last places I choose to go if I need to ship anything. They closed one store, which left many in that area without a local store and the one on Skyway is not convenient for everyone. But, I will always go there before this store because at least they seem to care about their store, and their customers. Keep it up Skyway. And, take a note Mangrove.

Jim McClain of Bidwell Design has done ALL the graphic arts and printing for Camp Ocean Pines in…read moreCambria for several years. He has an excellent eye for design and color. He has designed our newsletters, post cards, presentation binders, business cards, brochures, fliers, tickets, and extra large marketing banners. He understands our business, and his designs have unified our company "look." He does his own in-house printing, but has also good contacts if your large project needs to be sent out. He is next door to a mail house, which makes a large bulk mailing project easy and quick. I would absolutely recommend him as a graphic artist and printer.

After coming to Jim with a near impossible last minute deadline, he went above and beyond to ensure…read morethat not only the order was finished on time but the product was of the best quality. Hands down the BEST cards I have ever ordered. (and all of this one recycled paper ?! Amazing!! )

I have been using Wizard for years although I don't live anywhere near Chico, CA. Long ago I…read morelooked for recycled business cards and found Wizard. The customer service is always excellent, the quality fabulous, I keep coming back. Thank you Wizard!

I used them for a very serious and timely printing of a full color poster in January of this year…read more They were GREAT to work with, did the printing very fast, and the results were wonderful. They did everything they said they would. They are a little pricier than others - but we like their eco friendly attitude.

So I have dealt with theses folks on 2 prior projects and the middle of a 3rd(they have sample of…read moremedia coming for me to choose from for some outdoor signs). Very nice, very accommodating, and on my menu board they were 1/2 the quote of a mangrove based outfit that wanted $85 just to show up and have a discussion so they quoted me a crazy price over the phone. They may be a "small" shop, but hats off to these honest folks. Being a small biz as well I LOVE this kind of service....The guys!!!

I've been using them for years. Always prompt courteous service at a reasonable price. And easy…read moreparking to boot.

I've worked with Bedrock Markets for all my marketing needs for the past 3 years. They are fast,…read moreefficient, they have excellent quality in their design and product, and the best customer service I have ever experienced. I recommend them for all your marketing needs. From business cards, to mailers, to web design, I wouldn't use anyone else.

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