Vimi was great, she was taking care of multiple customers at once and really kept that line moving.

This U.S. Post Office is one of THE WORST you will find. The Postmaster here is replaced more often than a Kardashian posts a selfie. Nobody wants to work here, and that was an explanation by one of the former Postmasters for why things are so messed up. 18 - EIGHTEEN TIMES now this post office has delivered packages addressed to me elsewhere! Sometimes I finally receive the package, sometimes I don't. Often times the package has been opened and resealed. Other times it's been opened and left at my door unsealed. There's ZERO accountability. They blame it on the Sender addressing the package incorrectly. They blame it on the Sender's post office "hitting a wrong key" when processing it on their end for shipping. They blame it on their computer system. They blame it on the rain. I've asked REPEATEDLY if ANYONE actually looks at the name and address on the packages? And I'm usually told "We don't do that. We just scan the code and that tells us where it's going." Some packages have come as far away as the UK, Japan and Australia. They make it all that way to my post office and then they're sent to the wrong address?!!!! ABSOLUTELY PATHETIC!!! I PRAY THAT AMAZON PUTS YOU ALL OUT OF BUSINESS, AND I'M PRETTY SURE THEY WILL! read more

It's just sad reading all the reviews I've been to this location on a few occasions they're very understaffed but the overall the people seem very nice and helpful, but not delivering packages and important mail and things like that to the correct address and making excuses for it. That's an excusable, got to get it together people. It's also a younger generation they don't want to work they want everything for free and they all have attitudes and they all feel entitled up here. Sad, need to hire, competent mature people don't know what they're doing. read more

This review is for the service in general, not the people who work at the counter. I've always thought it silly to write reviews about government offices but I will make an exception for this clown show. This post office is THE worst I have ever experienced. I have lived in 3rd world countries before and gotten better service. Sometimes they will not deliver the mail for days. How do i know this? I leave the flag up on my mailbox and the mail never gets picked up. If you are expecting a package on the days they decide not to deliver, your tracking will say "Invalid address" "Inaccessible" or something to that effect. Sometimes it will be delivered eventually, often you will have to go to the office itself and have the staff scrounge around the back and keep your fingers crossed that they find it. I now have to have things delivered to work or a PO Box since this sheet show of a circus can't even do their jobs properly. read more

Re: Mahopac branch. My regular mail carrier is excellent, but some of the fill in people are absolute idiots!!. If a package is too large to fit into the mailbox, it should be delivered to the house... Especially during a severe storm... Unbelievable!! read more

extremely rude, completely unwilling to help. I understand every location has there own way of doing things... However most places are more than willing to help, not Mahopac.., I had a trip to go on and package was late.. I asked if they could give to me( I could literally see it through the window) they completely refused, saying it needed to be scanned in.. I get it I really do but I can literally see my package. I could tell soon as I got to the counter they were not going to help me do anything, and if it wasn't for their attitude, I wouldn't even be writing this. read more

Wouldn't even give one star if I didn't have to. I had a 3:00 apt to get a passport for my baby which I needed photo services for. I called ahead of time and spoke with an employee to confirm that they could take the photo of a seven week old (she can't hold her head up) they told me yes and to get there 15 min early. I arrived with my husband and baby at 2:45 and the woman who was handling the passports was running behind. These things happen so we waited. At 3:30 she comes out and starts grabbing our documents, and I mean literally grabbing them out of our hands. She was snapping at us to "hurry up" and saying "she's busy" and "she has other people waiting." Her attitude alone was bad enough but then she disappeared into the back with our documents and IDs for an hour. When she finally reappeared and it came time to take the photo she told me to grab a cardboard shipping box and put in on the floor where everyone was lined up. She then put white folders on top of it and told me to put my newborn on the ground so she could take the photos. She was so unprofessional, so unaccommodating, and so nasty. We left without getting done what we came for. In total the unfinished process took two hours. read more

Terrible service - non chalant I don't care attitude . Went there for a passport renewal for our child . Arranged 2 work schedules and waited a month for this specific date to get there and be told they were cancelled and we received an Email. Which we did not. Told us to go back online and make another appointment. As we were waiting to be told this - the man was "helping "someone else and was not giving direct answers- said I don't know a bunch of times and was not apologetic or helpful. Now I know why there is so many bad reviews - read more

everything below is still true. but now when they don't wanna deliver your items they mark them as "incomplete address" which i find funny. i get my packages the next day and the address is fine. they just mark the packages whatever when they don't have time/don't want to deliver them after 5pm read more

Best place to apply for a passport in Putnam or Westchester County. Office has all the stamps and shipping supplies you would need. Staff will answer any questions you have and will help you with any of your needs. read more

US Post Office - Mahopac Post Office located between Park Ford and Fratelli's restuarant. - Post Offices Near Me - Mahopac, New York

This post office offers the absolute WORST service. I have been waiting over 5 months now for a package that I had ordered to be delivered to me. This particular package I ordered needed a signature for some reason and they had delivered it when no one was home and they left no note to notify me that it had arrived. So not knowing this I was later informed that my package had been sent back because I took too long to pick my package up even though I never even knew it arrived. I had requested for the stuff to be sent back to me since I paid for it and the same thing happened again expect this time they had left a note for me when I wanted it to be redelivered so I had picked a day when I knew someone would be home to sign off for it and they NEVER came to deliver. My package is still sitting in the post office and I had to pay for delivery fees TWICE now. This is completely and utterly unacceptable. read more