Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

I've had nothing but great experiences at this UPS location. Ernie, the owner, runs a fantastic…read morestore. He and his staff are always friendly, professional, and incredibly fast. Whether I'm dropping off packages or handling returns, they make the process quick and easy every time. It's clear they care about their customers and take pride in what they do. Highly recommend this UPS store if you're looking for efficient service with a friendly attitude!

I was here yesterday to get a notary signed and sent out!! first of all I want to say I barley go…read moreto usps to send things out I usually go to ups to scan and drop of packages that I prepaid for.. anyways I came in with my envelope prepared, address and sticker and everything... mind you im kinda distracted with other things but I told the girl who helped me that I need a notary signed and sent out. she asked me which I wanted to pay for and I ask the price difference and about the packaging it comes with. so shes telling me the prices then shows me an envelope, she looks down at my envelope, pauses and proceeds to say we would need to put it in a different envelope yada yada.. and im going along STILL not realizing that I dont even need to pay for this to be sent out but she continues to go with the charging me!! so im waiting and I realize this other lady in the back kinda looking at me crazy and im wondering why.. I proceed. then it hits me! WAIT I dont even need to be charged for this.. the girl helping me says nothing and removes the charge and continues to charge me only for the notary.. so before I leave I ask her "so just to make sure because I have this sticker on it, yall can send it out and im good. because thats me basically paying for it" she says "yes" so I leave and while im driving it dawns on me that this girl was gonna charge me and not say a thing about my sticker being on there, even after she noticed it was there after she told me i would need to put it in a different envelope.. then it makes sense to why the other girl in the bck is looking crazy because she can also hear and see everything going on!! I just wanna say I never never get on here to write these type of long reviews or even negative ones period but when I realize this I was very upset. because this is two employees noticing this and instead of giving good customer service they look at u crazy instead of trying to help!! and I will say this even if they didnt "notice" which im %100 they did the people behind the counter need to be more attentive when it comes to things like this because I wouldve been charged and had to return and get a refund, but what if I never even noticed?? thats money gone and u dont know what when or how people got things going on. this is very unprofessional and not ok at all!!

Shipped my miss order supplies for my mother back to Amazon…read more It was painless. The staff was helpful and professional.

I love this UPS store! They're always so professional and I can always rely on them to help me with…read moreany of my shipping needs!

The Chantilly UPS is the WORST UPS center. Everywhere else people rave about how UPS is their…read morepreferred service - but Chantilly is a disgrace. Packages thrown onto the front porch (we have video), always talking on the phone (I hope the UPS drivers wife gets Everything in the divorce!) and if there is a hint of weather - our packages are delayed at least a week, with daily email updates saying they will deliver the next day, but they can't seem to get around to it. How can a company like UPS keep such poor management in place. (Of course UPS grants their victims the privilege of picking up their packages - IF you pay for it. Nothing says 'we love our customers' like holding packages for ransom.) I've gotten to the point where I do my best to choose businesses who do not use UPS - which is Horrible, as it's not their fault that they will be judged by the abysmal performance of the Chantilly UPS. (Is shipping really free when your package takes 1 week to get 5 miles and you end up buying from another business in between?)

They deserve to be a 0. All the 1 star reviews are accurate to a tee and they keep delaying…read morepackages for "severe weather issue". The snow has already been gone from all main roads and they even had my package on route to delivery where you can track their driver in live time but he didnt even attempt to deliver and went back his way. UPS Headquarters office really needs to take this Chantilly main hub down for being a bad store to represent them and replace them with REAL workers who want to actually provide customers with REAL service

outstanding service by Colleen and Kevin! I needed help printing a label and sending it out and…read morethey went over and beyond doing so. highly recommend them in the area

I had a giant box with a prepaid FedEx Ground shipping label to drop off. I called an hour prior to…read moredropping it off to make sure they'd take it. When I spoke to the gentleman on the phone I told him that the box was originally sealed with carton staples but I didn't have any (who does?) to re-seal it and would have to use shipping tape. I asked if they had carton staples and he said they didn't. I asked if they had the plastic shipping strapping and he said they did. I asked how much it would be and he said they'd just throw a couple on the box. Great! I verified what time they closed and said I'd be over to drop it off. I got there an hour later, borrowed a dolly to get the box in and when I spoke to the manager he acted like he had no idea what I was talking about with the plastic straps and they didn't have them. There were only 3 employees there, two men and a woman. I'm pretty sure the person I spoke to on the phone was the manager. If it wasn't, the other guy was helping another customer and he didn't interject or say anything. So it was either that guy or the manager I was talking to- who had just out right lied to me on the phone just an hour earlier. I just don't understand the point in lying to a customer on the phone. Why? What do you gain from that? Be better.

worst place! delivered my package 7 days ago exactly, and it's still not been scanned by usps, I…read morecalled twice... before the weekend to ask when does usps pick up packages... she informed me twice a day, I let the weekend past now it's a week later I called today to ask she immediately said" this is not usps, you need to call usps" and then just hung up! yet THIS is where I dropped my package off to be picked up, apparently usps never recieved my package or I wouldn't be calling!!! I'll never take a package here ever again! if you can go to a usps, do ittt. don't risk your package being lost/stolen

Not even a "1" Twice their times are not accurate…read more im at the store and not open At least change your answering machine. You're costing me money and 100% loosing my business. 100% NEVER coming back here.

Josh at US Parcel Mailing Etc went out of his way (on several occasions) to help me get a large and…read moreheavy package from Warrenton Virginia to Boone North Carolina. Thanks Josh!

The young British gal is so amazing! She not only knows all the ins and outs regarding packaging…read moreand the shipping vendors. She's just a wonderful person who takes her time and does such a nice job. It's always a pleasure to work with her and it's always a pleasure to talk to her.

Thanks to the Clifton team and an extra thank you to AJ for being so helpful! AJ was patient, quick…read moreand understanding with getting my packages situated and answered all questions with knowledge and grace. A+ service!!

Great customer service. Always helpful and provide get solutions when needed. Quality and great…read morevalue for the money.