Had never been to this PO before and I absolutely loved it! Big, plenty of parking, and nice…read moreemployees.

Nice, newer facility as I had not been to this location before. Made an online appointment for my…read moremom to get her passport and although it was an easy and smooth process, I felt the employee that assisted us was irritated and was not happy to process the application. Even with the interaction with the other employee, she was somewhat abrasive. It wasn't until the end of the transaction that she kinda lightened up and was nicer to us. Had she not been, I would have given this PO a one star rating!

Terrible customer service here. Pretty sure they unplugged their phone so they don't have to answer…read morecalls as well.

This was my home post office for many years as my parents had a postal box here. Dropped by to…read moremail a letter and some things never change lol. I didn't check to see if the lobby was open (early morning prior to opening) as I just mailed a letter in the outgoing mailbox. I've never had an issue here.

I've lived in the middle of nowhere where you can't access fresh food and I've never in my life had…read morea worst post offic, nowhere else in the country will you find worse service

This is the worst Post Office It is always dirty in the…read morelobby. There are two employees that are always rude. I decided to never return and today I had to and I was reminded why. At least they are consistent.

I was worried that a bent up envelope would have issues in the sorting machine, so I made a special…read moretrip there to ask the lady at the otherwise unoccupied counter if she would slip it into the PO box for me -- already stamped and everything. But she refused because she wanted every envelope to be counted because, "That's how post offices get shut down." Well the joke is on her because this interaction spurred me to find a new way to pay this bill -- and I will be cutting the USPS out of it. For this SINGLE envelope "not being counted" in Albuqurque, she's lost out on 1 envelope per month for the next 4 or so years... So not a lot, but it's more than this single envelope that I was worried about.

It's a huge post office, but way under staffed. I was there at ten in the morning on a Wednesday…read moreand the line was already about twenty people deep with only one person working the counter. I turned around and left and went to the post office by the old courthouse downtown where I was in and out in no time at all.

If I could leave a 0 star I would. This postal service does not give customer service at all! I…read moremailed a package to my son and it has been sent back and forth from this facility to Albuquerque distribution center six times. It was processed to return to sender on December 20 but it has been back-and-forth back-and-forth back-and-forth. I tried to call this post office and they hung up on me immediately they did not answer. They just picked up the phone and hung it up, bad customer service. They do not pay attention to the address or mark the packages correctly or do their jobs correctly. UPS had no problem getting a package to my son. This USPS has been nothing but trouble! PAY ATTENTION TO YOUR JOB!!!

The lady who works there named Annette M. Needs to take a class I'm customer service! She is Very…read moreRude. I asked for a package today and if looks could kill, I would've been dead. Do not appreciate this kind of Attitude

Horrible customer service from the "postmaster" Annette Maestas. She is very rude and…read moreunprofessional. Every single time a package has been delivered there for me, she tells me it wasnt. Yet when I am assisted by the other girl that works there, she brings it out to me with no problems. I even opened a box there in Hope's that this would avoid any issues with her. It didnt work.

I have Always had WONDERFUL experiences with our downtown Postal clerks and have stated so. I wish…read moreI could remember all their names, but Today was KEN, gentleman extraordinaire. He was polite, efficient and clearly knew how to help me the best, Thank You, Ken for being part of our PO giving me the assistance that I needed. God Bless you & yours, MCH, former Host/Floor Mgr. of Clint Eastwood PBH, former Head Pro/GM for Pebble Beach

Came to this post office to mail Valentine's Day cards and was told by the post office employee…read morethat they didn't know how many stamps I should use. I mail cards at least once a month and I have never been told that the amount of stamps could not be determined. Deeply disappointed by the interaction and the lack of knowledge and customer service.